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Crowne Plaza Den Haag - Promenade

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682 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Reviewed 20 March 2017 via mobile

As soon I arrived I indulged in the spa before I started work and it was great spot. The hotel is very clean and well equipped throughout but best of all the staff were amazing, friendly and attentive. If your company wants to host a conference event for a few days I very highly recommend this hotel !

Thank Moe F
Brussels, Belgium
Reviewed 17 March 2017

I only stayed for one night. I had not much time to enjoy or dislike the hotel except that the room has a blue light, a knd of switch whose purpose I guess it is to show the way to the bathromm or that you are not completely in the dark when lights are off.The result though was that I...

Thank Alberttinne
IHGService, Guest Relations Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Alberttinne, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding our room lighting and TV channel selection. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be...

Buenos Aires, Argentina
Reviewed 15 March 2017

The location is quite convenient if working at World Forum as about 5 minutes’ walk. Is also close to the seaside if interested in that. A tram station is just outside the hotel after the gas station and tram 1 will take you in some 10 minutes to downtown. The OV-chip card will save you money and you can also...

Thank WorriedmumArgentina
IHGService, Guest Relations Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear WorriedmumArgentina, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are pleased to know you liked the convenient location of our hotel in the area. On the other hand, we are sorry you were not well satisfied with your room and the service you received from one of our staff fell...

Amsterdam, The Netherlands
Reviewed 12 March 2017

Lots of lovely extras make this hotel a pleasant surprise! The front desk staff are superb-for instance, they called ahead to the restaurant they had recommended, so when we got there we were greeted at the door, a very nice touch. The lobby has a nice fireplace and a pleasant bar/lounge area, also well staffed. It has a beautiful spa...

Thank 75anonymous
Tel Aviv, Israel
Reviewed 3 March 2017

Stayed here few times and always found the place very comfortable with great rooms and nothing less than excellent service. All hosts are extremely kind, professional and efficient, realy giving a feeling of being welcomed. Rooms range in size but all that I've stayed at were very comfortable, we'll equipped and modern in design. Breakfast is not the fanciest or...

Thank Y66
Joyce M, Front Office Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Y66, Thank you for staying at the Crowne Plaza Den Haag - Promenade and for sharing your experiences with us. We are delighted to read your kind comments about our service thank you for that. I am very sorry to read we fell short of meeting your expectations regarding our breakfast. I will definitely share your feedback with our...

Washington DC, District of Columbia
Reviewed 22 February 2017

This is our second week-long stay here; we really like this hotel!. As before, the staff has been consistently very warm, friendly and helpful. Nothing is too much trouble for them, from the housekeepers to the servers in the restaurant to the front desk staff. Our room is lovely and spacious. It has been freshly renovated, and the decor is...

Thank NonaSusan80
Singapore, Singapore
Reviewed 17 February 2017 via mobile

Easy access to The Hague city centre and the beach area by tram which is situated right across the street. Right next to a beautiful park. The hotel has a well equipped gym and comes with indoor pool and sauna rooms. Room and bed is comfortable and staff is extremely helpful! Even though another part of the hotel is under...

Thank LKLim
Reviewed 13 February 2017

This is all that you might expect from a Crowne Plaza Hotel . The rooms are spacious and well equipped, the staff professional and pleasant. The Breakfast is prohibitively expensive for what it is (but isn't it always in hotels like this!). What was a surprise was an appalling evening meal. It really was among the worst I've had in...

Thank mteq
Brussels, Belgium
Reviewed 12 February 2017

I was pleasantly surprised by the quality of customer service as well as the very nice rooms, restaurant and lobby in this hotel. The grounds were still being renovated when I stayed there, causing me some difficulty in accessing the main entrance on foot, but I was told they would be completed within a week. The hotel is located outside...

Thank Amanda S
Reviewed 5 January 2017 via mobile

Friendly staff is welcoming us, smiling, giving you the feeling that you are really welcome. Baby bad was prepared before we entered the room before we knew it. The rooms are very light with nice views over the city. Luxury spa and swimming pool. Great experience.

Thank Bernd K

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Crowne Plaza Den Haag - Promenade hotel is surrounded by beautiful woodlands, peacefully located in the direct vicinity of the O.P.C.W., the Yugoslavia Tribunal, the Peace Palace, the World Forum Convention Centre, miniature city of Madurodam, Scheveningen beach with its sophisticated boulevard and the lively shopping centre of downtown The Hague.The Crowne Plaza Den Haag - Promenade hotel offers a high standard of service and deluxe accommodation. Throughout the building one can admire numerous paintings from prominent Dutch artists, a unique ongoing exhibition owned by the hotel and included in the official 'Guiness Book of Records.'Among the facilities of Crowne Plaza Den Haag - Promenade you'll find spacious meeting accommodation, hotel rooms and suites. The unique 5-roomed Prominential Suite has been the 'home' for visiting heads of state, dignitaries and leading artists. The Brasserie Promenade restaurant and the Couperus bar with its Grand Cafe make this hotel a culinary paradise. The private parking lot for 200 cars is unique in The Hague. The unique features of the hotel make it the ideal venue for any corporate or leisure visit or any event in The Hague. ... more   less 

Additional Information about Crowne Plaza Den Haag - Promenade

Address: Van Stolkweg 1, 2585 JL, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Price Range: $159 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Den Haag - Promenade 5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Crowne Plaza Den Haag - Promenade Hotel The Hague
Crowne Plaza The Hague
Hotel Style:
#14 Luxury Hotel in The Hague
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Den Haag - Promenade staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a newly-renovated room”
NonaSusan80, 21 Feb 2017 | Read review
“The room I stayed in on the 6th floor was very quiet.”
F8342TDamandas, 12 Feb 2017 | Read review
“The higher you go the better and avoid rooms which only have an inward view.”
427ajeetb, 1 Dec 2016 | Read review
“New wing was great; not sure how the old wing is. Higher floors overlook the treetops of parks around the hotel.”
TravelPerfectionist, 19 Oct 2016 | Read review
“Main building has rooms with balcony which are nice on a hot day.”
dutchboy81, 23 Aug 2016 | Read review
5 of 5