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BEST WESTERN Hotel Docklands

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190 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Hackney, null, United Kingdom
Reviewed 16 August 2013

When i arrived at this hotel it was early hours of the morning and it was CLOSED! This was hugely dissapointing as i dont know of many hotels which close at 10.30pm. We were left outside in the cold for a good 3 hours with no greeting or anyway of getting into the hotel. When we did finally get let...

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1Thank Bullett M
Brussels, Belgium
Reviewed 11 August 2013

I booked this hotel and the read some reviews on TripAdvisor and thought OMG what have i booked. Although i had no need to worry, People say the rooms are small and compact but they are not at all the room was big enough easy to walk around the room and some space free, also the shower room also good...

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1Thank CoventryCarter
Folkestone, United Kingdom
Reviewed 27 July 2013

Rooms are compact and other than a bathroom no other facilities are provided in particular no fridge. In the recent hot weather you either sweat all night in the heat or open the windows and hope for a draught while listening to the drunks at the very local bars. Breakfast choice is fair. But its location is superb for anyone...

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1Thank m1j1l
Cerritos, California
Reviewed 11 July 2013

We stayed here last week for 2 nights while we were visiting Antwerp. We chose it in large part because of the free parking as we were traveling by car. Many hotels were charging $20 or more per night for parking. We also wanted to stay on the edge of the city to avoid driving anywhere near the city centre-...

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Thank Barbara F
Antwerp, Belgium
Reviewed 4 June 2013

The staff were helpfull and friendly. Nice place, aprox near the Scheld river, the MAS museum and the upcoming new RED STAR LINE museum ( immigrant ships from Antwerp to New-York - info from desk : opening in Q4 - 2013 in Montevideostreet Antwerp ) Roadworks and renovation are now upgrading the old docs area. ** Free parking ** We...

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Thank EriAntwerp
Fairfield, Connecticut
Reviewed 19 May 2013

Nice, modern hotel with stylish room decors. A bit north of the city in the eilandje area, 20 min walk to centre, good bus connection and lots of restaurants in walking distance. Very good breakfast buffet which left no wishes open. The staff is very friendly and helpful. Price is right. Wifi at no charge a bit slow but works....

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Thank Petra B
Canterbury, United Kingdom
Reviewed 14 May 2013

Arrived here very exhausted and was pleased to find a very nice, well equipped room, comfortable bed, at a good price. The hotel is a bit off centre but handy for the docks and the MAS museum. There are plenty of buses nearby. The walk from Roosevelt Square takes about 20 minutes. There was no minibar in the room, but...

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Thank Makaris
Utrecht, The Netherlands
Reviewed 24 March 2013 via mobile

This hotel is located north of the City Centre, about a 2 km. walk from the Grote Markt. Good thing is that there is plenty of space outside to park your car (which is free). We stayed for 2 nights (after finding a good deal on a booking site, total price was €129 for 2 persons including breakfast). Rooms, breakfast...

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Thank Marco D
London, England, United Kingdom
Reviewed 28 February 2013

Terrible for value - should be about 40 pounds a night, i paid way more for 3 nights, not worth it at all - did this through lastminute.com and it was a shocking deal the cealing was leaking with water and the sights from the balconys are awful also

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Thank Justin L
An J, Manager at BEST WESTERN Hotel Docklands, responded to this review

Thank you for your comment for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Reviewed 8 November 2012

Decent basic room which was quite clean. I had some strange spots on the wall. The bathroom have me the same feeling. The bed was very good and it is also a quite place to sleep.I did not have breakfast there so it is difficult to judge on that one. A strong plus was the free performing wifi. This is...

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Helpful?
Thank Bjorn V

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
In the northern part of Antwerp, Hotel Docklands offers modern rooms 3 km from the historical centre with the Town Square and City Hall. It offers free WiFi. Londenstraat Tram Stop gives guests direct access to the centre at 100 m from the hotel. The rooms at Best Western Hotel Docklands all feature a flat-screen TV, a telephone and a desk. Some of the rooms come with harbour views. Each room has a private bathroom with a hairdryer and free toiletries. Tea, chocolate milk and coffee are offered free of charge on each floor. Guests can enjoy an extensive buffet breakfast daily or make use of the packed lunch service when going sightseeing for the day. Public transport is available at 100 m from Best Western Docklands, offering easy access to Antwerp Zoo, Central Station and the centre. The MAS museum is less than a 10-minute walk away. Antwerp District is a great choice for travellers interested in beer, restaurants and museums. We speak your language! ... more   less 

Additional Information about BEST WESTERN Hotel Docklands

Address: Kempischdok-Westkaai 84-90, Antwerp 2000, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $147 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Docklands 3*
Number of rooms: 38
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Docklands staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and quiet”
alasdairmc05, 25 Aug 2016 | Read review
“Not worth having a balcony, if it costs a lot more.”
690serenat, 27 Apr 2016 | Read review
“Upper floor with a balcony”
FrequentTraveler505, 12 Apr 2016 | Read review
“5th floor rooms have a terras.”
VeraChuckandDave, 9 Feb 2016 | Read review
“If you need a good work space, rent the apartment-suite with great wifi and lots of space.”
angelalA4641KZ, 18 Jul 2015 | Read review
5 of 5