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- Excellent10%
- Very good30%
- Average33%
- Poor11%
- Terrible16%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Multilingual Staff
Air Conditioning
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Standard Room
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Show reviews that mention
All reviewsmain buildingnarrow stairsupgraded to a suitewifi signalcheap hotelmin walkcentral brusselsgrand palaceshort staymetrocentrestation
GaryHill
Lincoln, Nebraska
Reviewed 3 days ago Internet was excellent as was size of room and desk. No elevator and stairs were very narrow and steep so carrying suitcase was not easy. Located near many restaurants, bars and fast food establishments. Located near a major "Ladies of the night" intersections, but they...More
Dear GaryHill,
Thank you very much for the review! We are happy that you have enjoyed our services. For us will be a pleasure to welcome you again.
Warm regards,
Guest Relations
onehundredimages
United Kingdom
Reviewed 4 weeks ago The staff are very helpful and friendly. The location is good, it takes only 5 minutes from the hotel to the nearest underground station. The room is modern and clean. I would definitely come back again when I visit Brussels again. However, there's no lift...More
Dear onehundredimages,
Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.
We will gladly welcome you again on your next visit to...More
Reviewed 23 December 2017 via mobile Prostitutes on the street which I could have dealt with ok if it wasn't for the rest of the experience.
We looked a large bed room as my 1 year old son sleeps in bed with me when we travel. The only available were on...More
Dear Guest,
Thank you for taking the time to share your feedback.
I was very disappointed to read of your experience during your stay.
Your comment has been analyzed and be assured that we will take steps to improve the quality of our service in...More
Reviewed 21 November 2017 via mobile Picked this hotel as I made a last minute trip and most hotels were sold out. Wouldn’t recommend it: reception is closed from 11 pm to morning -I arrived on a late evening flight and this proved very complicated. Breakfast is actually provided in another...More
Dear Emily J,
I was very disappointed to read of your experience during your stay.
Whilst an apology will regrettably not alter the outcome of your experience on this occasion,
I do extend it with all sincerity and certainly empathize regarding the points you mention...More
Reviewed 5 November 2017 This place is not LGBT friendly! We entered the hotel after walking past lots of prostitutes and felt very unsafe. We checked in and were advised that we had booked a double room for 2 men and were asked if we wanted to change it...More
Dear DecGilmour,
Thank you very much for taking the time to review our property.
Your input and the feedback from all our guests is vitally important to us and we always want guest expectations to be met and exceeded.
Per your comments we have taken...More
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Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$60 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
All photos (252) 252
Full view
"Ground floor is most convenient due to steep, narrow stairs"
"professional women on street even if you are not put into a basement (jail like) “room”."
"Higher floors are quieter"
"If you are girls and planning to go out during the night just avoid this area."
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