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Stanhope Hotel

Travellers' Choice award winner
#18 of 199 Hotels in Brussels
GreenLeadersSilver level
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Stanhope Hotel
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1,157 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Los Angeles, California
Reviewed 21 June 2011

Terrific room. Wood floors, great choice of accessories. I could live in this room. Did not feel like a hotel room. Bad points-no wifi. Only option is to use hotel computer in lobby. One night a woman was using it for over an hour. Location is not near hot spots such as the plaza. It is near shopping but when...

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Helpful?
Thank barry51555
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travelers and we are pleased to hear that your room met upon your expectations. As we are currently working to keep up the high level of services; the feedback of our guests is very useful information for future improvements. The...

Glasgow, United Kingdom
Reviewed 14 June 2011

It's a fine hotel, for sure, but it's a little faded in places for a 5 star establishment. Our room was perfectly pleasant and clean etc, but it was quite cramped given all the furniture and the bathroom was rather dated. Air conditioning was a welcome plus. Liked the complimentary shoe shine idea, although they ignored my shoes on the...

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Helpful?
2Thank philby76
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback trough the Tripadvisor website and we are pleased to hear you enjoyed your stay. We would like to inform you that your comments concerning the room and shoe polish service have been forwarded to the Housekeeping Manager. As your room was probably located in the ‘House of Presidents, please...

The Plains, VA
Reviewed 6 June 2011

Nice place, really, with lovely rooms and facilities. I want to praise it but must bury it, never to return because the Internet access is simply unacceptable. You need vouchers from the front desk and even then it comes and goes and then completely disappears, insisting you are already logged-in when you are not. I'm not at all confused about...

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1Thank ThePlainsman
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience in our property and the positive comments done. We have taken carefully note of your comment concerning the internet problem and we hope you will accept our most sincere apologies for the inconvenience caused. As we understand completely that a good...

Southampton, United Kingdom
Reviewed 1 June 2011

Quiet and convenient and generally comfortable the Stanhope will have to imporve some of its rooms to retain 5 stars. My Classic room in the Garden suite had signs of damp on the room wall and ceiling in the bathroom - and mould in the bath tub grouting. Some spots on the inside of the bed cover and the carpet...

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Helpful?
Thank sheila55_10
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience trough the Tripadvisor website and we are pleased to hear you enjoyed your stay. We have taken carefully note of your comments concerning your room that we have forwarded to the Manager of the concerning department. Looking forward to the pleasure of welcoming...

Reading, United Kingdom
Reviewed 31 May 2011

I used to live in Brussels in the 80's and when planning a trip back with my teenage daughters to show them my old haunts I wanted a good quality hotel close to the centre of Brussels but far enough away to avoid the noise and bustle, and above all I didn't want to have to pay through the nose....

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2Thank ButcherFamily
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travelors and we are pleased to hear that our services met your expectations. As we are currently working to keep up the high level of services; it is always a pleasure to share positive feedbacks from our guests with our...

NYC
Reviewed 28 May 2011

The Stanhope is all it's cracked up to be. The room was a nice size and very nicely appointed. As is often the case, the reading lights could do with improvement. It was very clean, a good shower, plenty of hot water. The breakfast was good and the garden (for meals or drinks or tea) was lovely. I had one...

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Thank Rich1234Nyc
California, USA
Reviewed 13 May 2011

Don't get me wrong. The Stanhope is a very nice hotel, with lots to recommend it. It's located close to transportation and to some of the major museums. The staff is helpful, the shower's great, and room service is lightning fast. Best of all, the smoke-free rooms really are smoke-free, and the hotel is very quiet. So what's wrong? Other...

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2Thank atk1031
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback on your recent stay in our Hotel and the positive comments concerning the staff, the shower and fast room service. We are sorry to hear about the problem with the airconditioning in your room and we hope you will accept our most sincere apologies for the inconvenience caused. We...

London, UK
Reviewed 2 May 2011

The Stanhope hotel is a 15 minute easy walk through a beautiful park to the tourist centre of Brussels. The staff could not have been more friendly or helpful with our requests. The atmosphere of the hotel is hiqh quality but relaxed. There is a central courtyard where we enjoyed pre / post dinner drinks every evening. I didn't get...

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2Thank ScottishIan
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time for your nice feedback on your recent stay trough the Tripadvisor website . We are pleased to hear that you appreciated our service and the relaxing atmoshere of the hotel and the courtyard. Looking forward to the pleasure of welcoming you back at the Stanhope Hotel on...

Oxford
Reviewed 26 April 2011

This hotel is still in many ways a very good one - excellent service, good location, etc which is why I returned after a stay in January 2011. In a response to my earlier review of this hotel the manager said they would review their practice of charging for wireless: if they have reviewed it then they clearly decided to...

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Helpful?
2Thank EJF212
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback on your recent stay in our Hotel and the positive comments done. It is always a pleasure to share nice comments of our guests with our staff members. In reference to your review of January, we answered that your remark regarding the charge for wireless internet, had been forwarded...

Bratislava, Slovakia
Reviewed 26 April 2011

The Stanhope hotel is one of my favourites in Brussels. Always up to an expected standard, with a lot of atmosphere of subdued luxury. Fruits placed next to elevators are increasing the feeling of hospitality. Well-trained, efficient and polite reception staff. A tea and coffee making machine would be a plus.

Review collected in partnership with Worldhotels.com
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3Thank Ele_Sz
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Trip advisor travelors. We are pleased to hear that you enjoyed your stay, the Hotel atmoshere, the fruit baskets next to the elevators and that the service met upon your expectations. As we are currently working to keep up the high...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Brighton Restaurant
Brighton Restaurant
Cuisines: European, French, Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Offering a luxurious escape from your daily life, Stanhope Hotel is situated in the European Quarter, near the historical centre of Brussels and close to the famous Sablon Antique Square.This fabulous boutique hotel is a peaceful heaven in a prestigious turn-of-the-century Brussels residence. In 1991, Stanhope Hotel, located in the centre of Brussels, was inaugurated first 5-Star hotel in Belgium. From the delightful bright lounge, with its Library Bar, over the Brighton restaurant to the picturesque interior garden with ivy-clad walls, everything is breathing elegance and charm. After 12 years, an extensive renovation and enlargment of the property has been established, counting today 125 Standard or Classic and Superior rooms, Suites and Apartments, as well as extensive conference facilities. ... more   less 

Additional Information about Stanhope Hotel

Address: 9, Rue du Commerce, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $155 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stanhope Hotel 5*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Brussels
#3 Romantic Hotel in Brussels
#11 Green Hotel in Brussels
#13 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Stanhope Hotel staff and other travellers.
13 questions
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Questions? Get answers from Stanhope Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible a suite is great,”
 of 5 bubbles LorraineB614, 4 Jan 2017 | Read review
“ask for the building where the reception is - not the annex”
 of 5 bubbles mariannekastrup2015, 13 Dec 2016 | Read review
“higher floors more sun”
 of 5 bubbles leventist, 13 Dec 2016 | Read review
“I have stayed here several times and all the rooms I have had were very comfortable”
 of 5 bubbles _j_llewellyn57, 16 Nov 2016 | Read review
“Garden rooms at rear are quieter”
 of 5 bubbles J4166FYpetern, 8 Nov 2016 | Read review
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