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The Hotel - Brussels

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The Hotel - Brussels
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4,326 Reviews from our TripAdvisor Community

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Showing 2,667: English reviews
Zurich, Switzerland
Reviewed 2 November 2016 via mobile

The rooms are modern and functional. All is pretty, and there is a sauna on one of the top floors with a great view. The location is fine as well - near the Palais de Justice, Sablon and many art galeries. Check out took a bit long and the reception area is a bit sombre, but so what.

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Helpful?
Thank ms483llm05
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear ms483lln05, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our location as well as the spa and the rooms. It's a pity however that the reception area was not to your liking, for which we would like to...

Reviewed 2 November 2016

The lobby and bar area of The Hotel are rather dark and rather than creating atmosphere this felt dull and brooding. My room in contrast well lit, although (typical in hotels) difficult to find a mirror with good lighting. The room was spacious and well laid out room, very comfortable, even luxurious, and well equipped.

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Helpful?
Thank Elaine G
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Elaine, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked the lay out and space of the room as well as its amenities. It's a pity however that the decor of the lobby and bar area was not to...

VILLERS-LA-VILLE
Reviewed 31 October 2016

Very central hotel, room are very elegant and well equipped...bar is free in the room and wifi is excellent quality The restaurant offer quite nice food and wine in a very design and luxurious atmosphere

Review collected in partnership with this hotel
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Helpful?
Thank Marc V
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Marc, What a pleasure it is reading your review, many thanks for your kinds words! We're happy to see that you have enjoyed your stay with us and that you liked our rooms as well as the in-room amenities, restaurant and the WiFi. We were thrilled to have you over and would love to do so again, so should...

Washington DC, District of Columbia
Reviewed 31 October 2016

I love this hotel and I love the lighting in the rooms. I did notice that the offerings in the executive lounge on the 24th (?) floor are not what they used to be and I really liked the bottles of wine that used to be offered in the rooms, at least in the ones I have stayed in, which...

Review collected in partnership with this hotel
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Helpful?
Thank gordanl342
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Gordan, Many thanks for having taken the time to write down your comments. We are always thrilled to have you over and are happy you feel the same. I would like to thank you for your targeted feedback concerning the lounge, the assortment didn't change that much but I will nonetheless transfer this to the concerned department, so they...

Kastrup
Reviewed 31 October 2016

The Hotel is a nice hotel in good location in Bruxelles. For my taste it is a little bit too dark inside the hotel - but everything else is very nice and the staff is service minded and smiling and the cleanliness of the hotel is high standard.

Review collected in partnership with this hotel
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Helpful?
Thank susannef300
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Susanne, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our staff as well as our location. It is true indeed that we've worked with darker colors in the lobby and the bar, but bright and white colors in...

Istanbul, Turkey
Reviewed 30 October 2016 via mobile

This was my first experience at "the Hotel". I have stayed at the standard room which was very comfortable. Bed, Pillows, furnitures in the room was very modern and stylish. Bathroom was a bit tight but efficient. Executive lounge was very weak for the amenities, food and service. Location was very close by to the Grand Platz area which is...

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Thank Yetikkm M
Liverpool, United Kingdom
Reviewed 29 October 2016

Went for a weekend and didn't want to leave. Expect a superb room, the best service and the best hotel and you will still not be disappointed. Brussels is one of the best capitals of Europe. If you are there during a weekend, visit the antique market which is just a 15 minutes walk away and make sure you try...

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Helpful?
Thank jones5666
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jones, What an absolute pleasure it is reading your review, many thanks for the kind words! We were thrilled to have you over and are happy you felt the same. The antique market is definitely a nice place to visit in the weekend indeed. Should you be planning your next trip to Brussels, don't hesitate to contact me on...

Durham, United Kingdom
Reviewed 28 October 2016

The hotel has good access to the Metro underground train system with the Louise station 300 metres away. It is located amongst some of Brussels fashion shops with the middle range British M&S chain just across the road. There is a good restaurant in the hotel but few in the immediate vicinity. The breakfast was good with a wide selection...

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Helpful?
Thank 5907Ric
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear 5907Ric, What an absolute pleasure it is reading your review, many thanks for your kind words and detailed feedback! We're happy that you liked our location as well as the room, amenities and, most importantly, our staff. We were thrilled to have you over and are happy you felt the same. Should you be planning your next trip to...

Court-Saint-Etienne, Belgium
Reviewed 26 October 2016

The Staff is very helpfull. The view and The Panorama Lounge are amazing. Everything was wonderful. The room is clean and functional with a media Hub. You are near Metro/Tram/Bus station Louise. I'll be back soon.

Review collected in partnership with this hotel
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Helpful?
Thank Denis J
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Denis, What a pleasure it is reading your review, many thanks for your kind words! We're happy to see that you have enjoyed your stay with us and that you liked our location as well as the view, the lounge and, most importantly, our staff. That's always nice to hear our efforts are being appreciated. We were thrilled to...

Brussels
Reviewed 25 October 2016

Clean and comfortable rooms in a great location. Beautiful view, totally central location. I would recommend this hotel to everyone. Only downside is that you can easily hear people talk in next rooms

Review collected in partnership with this hotel
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Thank 852arnae
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Arnae, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked the location as well as the view. We apologize however for the noise issues you have encountered, I will transfer it to the concerned department so they can follow...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $181 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#14 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in high floor to get the opportunity to admire the view (both side are nice)”
 of 5 bubbles 79benjamind, 24 Mar 2017 | Read review
“Ask for a high floor”
 of 5 bubbles TobiasSweden, 23 Mar 2017 | Read review
“ask for high floor, window view facing towards grand palace side.”
  • Room
 of 5 bubbles QuantumCoco, 6 Mar 2017 | Read review
“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
“A room on the west side will give you a great view of the Palace of Justice.”
 of 5 bubbles savetruman, 8 Feb 2017 | Read review
5 of 5