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The Hotel - Brussels

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4,029 Reviews from our TripAdvisor Community

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Showing 2,520: English reviews
La Louviere, Belgique
Reviewed 13 June 2016

This hotel is just perfect, it ticks all the boxes. Rooms are elegant, great lighting technology, good lounge bar, good fitness center. The conference we had on 27 floor with the view of brussels is just beautiful, very impressive for our guests. Good location

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Helpful?
Thank enzaenza
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear enzaenza, Many thanks for having taken the time to write down your comments. It is a pleasure to see that you liked our hotel and we hope the conference was a fruitful one. We enjoyed working with you and are happy to see your guests liked the location as well. In the hopes of welcoming you once again, the...

Stuttgart
Reviewed 13 June 2016

Rooms are nice furnitured and clean. Breakfast maybe to expensive for the offered buffet. Location is peferct for business and shopping. Overall it is good value for money. The staff was very helpfull and friendly.

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Helpful?
Thank stefant730
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear stefan730, Thank you for having taken the time to review your stay. It is a pleasure seeing you have enjoyed your time with us, we're happy to see that you liked the room as well as the location and our staff. In the hopes of welcoming you once again, the entire The Hotel team and myself wish you a...

London
Reviewed 12 June 2016

Everything was great about this hotel I would highly recommend it for a weekend break! The spa was perfect and we didn't meet another person in there all weekend! I had 2 massages booked and they were both very good value for money. One piece of advice is to ensure they reimburse your debit card before departing if you use...

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Helpful?
Thank EJR30
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear EJR30, Many thanks for your kind words! We are very happy to see that you liked our spa facilities and it is a pleasure to see that both massages helped you unwind. Thank you as well for your comments on the debit card, this can indeed be useful for future travelers. We would be thrilled to welcome you once...

Antwerpen
Reviewed 12 June 2016

Make sure you get a room that does not face Avenue de Waterloo, as it can get rather noisy. My room was on the 13th floor and still sirens and traffic woke me up. Breakfast is expensive, but of good quality.

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Helpful?
Thank 424dieterq
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear 424dieterq, Many thanks for having taken the time to write down your comments. We are happy to see that you liked the quality we offer and would like to apologize for any inconveniences you have encountered due to the noise issues. We hope that this didn't overshadow your stay and that we'll be able to welcome you again in...

Reviewed 11 June 2016

I took a week in this hotel and everything was just perfect. hte hotel located in the city center where all attractions are within walking distance of it, this new hotel has been renovated and is considered among the highest in all of Brussels. We arrived towards 10:30 am after a sleepless night and we got the right room, clean...

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Helpful?
Thank Etti M
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Etti, It is an absolute delight reading your review, thank you very much for your lovely words! We are very happy to see that you have enjoyed your stay with us and that you liked the room and its amenities. I will certainly not hesitate to pass your kind words to Eddy and Anel. Should you be planning your...

Wayne, Pennsylvania
Reviewed 10 June 2016 via mobile

Fantastic hotel, great location and great staff! I stay here once a month and am always impressed. The rooms are very comfortable and there are great views all around. Easy walking distance to central Brussels and the Grand Place, high end shopping right out the front door and great restaurants all around.

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Helpful?
Thank JCMutch
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear JCMutch, How nice to see that you, as a loyal guest, enjoy your monthly stays with us! It is an absolute pleasure to read your review, so thank you very much for your kind words. Should you be planning your next stay at The Hotel (as I cannot seem to find a reservation for the future), do not hesitate...

Burdinne
Reviewed 10 June 2016

Whatever the reason you stay (business, tourist or both) you Will find your place at The Hotel. Perfect localisation for shopping and visit. Fitness center will face all your needs. Rooms just perfect.

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Helpful?
Thank Didier G
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Didier, How nice it is to see that you think The Hotel is fit for any type of stay! We absolutely agree with you :) Thank you very much for your kind words. Should you be planning your next trip to Brussels, do not hesitate to let me know on max.decock@thehotel.be so I can follow up on your reservation...

Lucan, Ireland
Reviewed 9 June 2016 via mobile

This hotel is very fancy and the rooms are nice and modern The bathroom is very open so I would not recommend for friends or family it best suits people on their own or in a couple as there is no privacy I found this hotel very indifferent to customers needs. I would warn that if something goes wrong the...

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Helpful?
Thank Vickifitz
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Vickifitz, Many thanks for having taken the time to share your feedback on this platform as well. Our team has been made aware of this very unfortunate situation and I would like to apologize again in the name of The Hotel. This is absolutely not the type of service we usually offer at The Hotel as we always strive...

Brussels, Belgium
Reviewed 9 June 2016 via mobile

Amazing hotel! Room unforgettable! Breathtaking view, modern, clean, well decorated! Bed and pillows were really comfortable! Very good breakfast with many choices! Very nice spa, small but clean and amazing view all over Brussels. Professional and helpful staff. For I will stay again!

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Helpful?
Thank Alexander_Mondalears
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Alexander, How nice it is to read your feedback, thank you for your kind words. We are very happy to see that you liked the room as well as the views and amenities. Customer satisfaction is of paramount importance to us, so your feedback is highly appreciated. Should you be planning your next trip to Brussels, do not hesitate...

Milan
Reviewed 9 June 2016

Very nice rooms, with an amazing view. Definitely try the sauna with a breathtaking view over Brussels. Very stylish rooms, especially the corner room that we had. They even had a little attention for us because it was our anniversary. Looking forward to visit again...

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Helpful?
Thank Marc D
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Marc, Glad to see you liked our small attention and congratulations once again! It is an absolute pleasure reading your review, thank you for the kind words. We look forward to having you over once again as well. Should you be planning your next trip to Brussels, do not hesitate to contact me on max.decock@thehotel.be so I can follow...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $186 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#10 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
26 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors!”
 of 5 bubbles Q8966NOpaulh, 7 Dec 2016 | Read review
“The higher the better”
 of 5 bubbles Jimmy0106, 7 Dec 2016 | Read review
“Corner suite all the way!”
 of 5 bubbles 782amyf, 15 Nov 2016 | Read review
“Choose a corner view room away from the busy road.”
 of 5 bubbles p0mp0mp0m, 9 Nov 2016 | Read review
“Book a room on the upper floors and pay the little extra for the access to the executive suite.”
 of 5 bubbles UrsEH, 5 Nov 2016 | Read review
5 of 5
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