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As a few other reviewers had mentioned, the air conditioning was anemic when we checked in. By our 3rd night it had improved quite a bit. Our stay was in the middle of an unprecedented heatwave so I feel the need to be somewhat forgiving....More
Response from Bart R, Director General at NH Brussels Carrefour De L'EuropeResponded 6 days ago
Dear Mr Ronkfel,
First of all, we would like to thank you for choosing our hotel for your stay in Brussels and for taking the time to review us.
We are pleased to see that the cleanliness of our rooms, the friendly staff as well...More
I stayed here for one night with customers. On arrival my room had no air con and so I was moved - however the room and subsequent room I was moved to smelt as if something had died in the system and so I was...More
1 Thank RACHAEL D
Response from Bart R, Director General at NH Brussels Carrefour De L'EuropeResponded 1 week ago
Dear Mrs. Rachael,
First of all, let us thank you for choosing our hotel for your stay in Brussels and for taking the time to review it.
We are sorry for the issues with the air conditioning during your stay with us and we assure...More
This is a nice hotel in the middle of everything. Very clean, modern and bright. Check in service was great. The only issue for us is the AC was on but not strong at all. We ended up opening the windows for air and that...More
Response from Bart R, General Manager at NH Brussels Carrefour De L'EuropeResponded 2 weeks ago
First of all, let us thank you for choosing our hotel for your stay in Brussels and for taking time to review it.
We are sorry for the issues with the airconditioning during your stay with us and we assure you that we...More
Came for a two night break purposefully for National Day. We always stay near the Grand Place, it has everything going on which we like. First time at this hotel.
Our requirements always include a super king bed. We had that. We’d always like a...More
1 Thank Usplussix
Response from Bart R, Director General at NH Brussels Carrefour De L'EuropeResponded 2 weeks ago
We are having a delightful time reading your review of our hotel.
We are really pleased that you enjoyed our facilities, location and staff.
We would like to thank you for choosing us during your stay in Brussels and we look forward to...More
The hotel has a good location , rooms are ok , but the internet signal -wi fi is terrible . Worst then Cuba and Africa . 5 minutes wait for open the email and google .
Talk with reception but nothing happened.
This broke my...More
Thank Marin K
Response from Bart R, Director General at NH Brussels Carrefour De L'EuropeResponded 3 weeks ago
Dear Mr Marin,
Thank you for taking the time to leave your feedback regarding your recent stay in NH Carrefour de l'Europe.
We are very happy to hear that you could enjoy our central location in the heart of Brussels as well as our room....More