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The Augustin

Travellers' Choice award winner
#31 of 200 Hotels in Brussels
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The Augustin
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337 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Holland
Reviewed 5 January 2017 via mobile

Stayed here on 30th Dec to 31st. Room was huge we stayed in the Quad room with 2 queen beds. Beds were comfy and big bathroom with fantastic toiletries. Was my b'day the 31st they surprised me with the little details which i thought was amazing. Rose petals and chocolates! Thumbs u Location of the hotel is good short walk...

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Helpful?
Thank Carven75
Mr_Augustin, Owner at The Augustin, responded to this review

Dear Carven75, Thank you for your feedback following your recent stay with us and more important for choosing The Augustin Hotel for your stay in Brussels. I appreciate your kind words about your stay, and it is amazing to know that you spent a lovely couple of nights with us. It is brilliant to read that you particularly enjoyed the...

Greater Manchester, United Kingdom
Reviewed 5 January 2017

My wife and I stayed here for two nights whilst visiting Brussels for the first time for our wedding anniversary. The lady on the front desk welcomed us and told us we had been upgraded which was a great start. She then gave us a map and was very informative on tourist areas, restaurants and the Christmas markets, very friendly...

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Helpful?
Thank jamie s
Mr_Augustin, Owner at The Augustin, responded to this review

Dear jamie s, Thank you for reviewing your recent stay with us at The Augustin Hotel. I am pleased that you did feel welcomed and cared for by my team during your visit, and I have passed on this wonderful feedback to everyone here. We truly pride ourselves on our service level and so it is brilliant to see that...

Stoke-on-Trent, England
Reviewed 3 January 2017 via mobile

We stayed for 2 nights from Friday 2nd December and wanted a convenient, clean, central location with a comfy bed at a reasonable price, I’m please to say our expectations were well met! It’s advertised as a 4 star which I don’t think it is more like a 3 but it was clean, tastefully decorated, the staff were friendly and...

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Helpful?
Thank jonnyalpine
Mr_Augustin, Owner at The Augustin, responded to this review

Dear jonnyalpine, Thank you for your feedback following your recent stay with us at The Augustin Hotel. I was happy that overall we met your expectations during your stay and that you recommend The Augustin Hotel for the rest of TripAdvisor community. I have also taken on board your feedback about the bathplug and informed accordingly our maintenance department. Your...

Amsterdam, The Netherlands
Reviewed 29 December 2016 via mobile

Ok hotel close to Station Midi, Stalingrad neighbourhood. Tidy, clean, but not a 4 star, so a bit pricey for what you get. In an old villa, so some rooms (like ours) are playful, read: annoying, with sloped ceilings making it a half-room in my opinion. Smelt funky, but cured this by running the (great) shower: old house Europe. All...

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Thank William W
Mr_Augustin, Owner at The Augustin, responded to this review

Dear William W, Thank you for taking the time to share your experience at The Augustin on Tripadvisor. Your feedback is gratefully received, as it assists me in monitoring the service we provide and helps me seek to find improvement wherever necessary. First of all, I would like to thank you for recognizing the tidiness of our rooms. I really...

Rotterdam, The Netherlands
Reviewed 12 December 2016

The room was spacious, clean and good to stay. The staff was very friendly and helpful. Location of the hotel is great, not too busy, parking space all around and only 10 minutes to walk to the city center or the train station. Enough to do around the hotel if you're looking for some shops or food. The only thing...

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Helpful?
Thank Ayman B
Mr_Augustin, Owner at The Augustin, responded to this review

Dear Ayman B, Thank you for posting a review of your stay. We work so very hard to have our guests feel very special and well cared for during their visit to The Augustin, and so I am truly sorry to read that you felt a little let down by your experience. I was very pleased that we did first...

Reviewed 8 December 2016

Plus: Big, modern and clear room. comfortable bed, Friendly staff. Coffee maker with capsule, quiet room, 5 mins metro / Nagy, modern és tiszta szoba, kényelmes ágy, barátságos személyzet, kapszulás kávéfőző, csendes szoba, metró öt percre Minus: weak wifi / gyenge wifi

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Thank Krisztián S
Mr_Augustin, Owner at The Augustin, responded to this review

Dear Krisztián S, I feel honored we were given the opportunity to cater to your hotel accommodation needs during your stay in Brussels. I am so delighted to know you thoroughly enjoyed your time here due to our central location, friendly team and comfortable room. Please let me know when you are planning a return to Brussels as I would...

Lugano
Reviewed 6 December 2016

The good points. The Augustin is centrally located (a few hundred meters from the main square). The breakfast buffet is very good. The room was spacious. The room and the bathroom were clean. The bad points. The bathtub had some rust and the drain was slow. The heating system was impossible to operate: either switched off, or extra high temperatures....

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Helpful?
Thank idsiatrip
Mr_Augustin, Owner at The Augustin, responded to this review

Dear idsiatrip, Thank you for taking the time to share your review via TripAdvisor. I am glad to hear you appreciated our breakfast buffet as well as spacious room. Also, thank you for recognizing our excellent location, being situated just a short walking distance from the Grand Place and Grand Sablon, we are indeed very lucky. It is this superb...

Leeds
Reviewed 6 December 2016 via mobile

We got a free upgrade to a delux room which had an enormous bathroom! The room was lovely and so was the hotel. I cannot comment on breakfast because we didn't have it but there are plenty of cafes and shops nearby. The location is about 10 minutes to Grand Place and 15 to the central station. Would defo recommend...

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Thank jJayneyB
Mr_Augustin, Owner at The Augustin, responded to this review

Dear jJayneyB, Thanks so very much for taking the time to post this lovely review following your recent experience at The Augustin. We try our very best to create a ‘home from home’ for our guest and it is thrilling to know how much you enjoyed your stay. I sincerely hope you will return to stay with us soon and...

California
Reviewed 1 December 2016

We stayed here two nights. It's a 4 star hotel in an unassuming neighborhood but walking distance to the older part of Brussels. The room was huge, especially by European standards, with a beautiful bathroom. Our only minor complaint was there are only a couple of small porthole windows in the room and bathroom so no real natural light. Breakfast...

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Thank Sharkey
Mr_Augustin, Owner at The Augustin, responded to this review

Dear Sharkey, Many thanks indeed for your very generous comments following your recent stay at The Augustin Hotel. It is the guests like you that keep us striving to provide our guests a stay that we hope will leave them with fond memories of their time spent in Brussels. I’m glad you enjoyed the various elements of your stay; from...

Flic En Flac
Reviewed 26 November 2016

Really enjoyed staying at this centrally located hotel - easily within walking distance from Gare du Midi and the great Brussels Metro system. Check in was quick and efficient in - very friendly and helpful staff. Room was spacious, very comfortable and spotlessly clean - at a very good price. I ask at reception for a recommendation for a good...

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Helpful?
Thank rswooding
Mr_Augustin, Owner at The Augustin, responded to this review

Dear rswooding, Thank you for sharing your fantastic experience at The Augustin Hotel on the Trip Advisor platform. I really appreciate it. I am very delighted that you had such a fabulous time with us and that you enjoyed our very convenient location as well as our friendly team. It is the staff that often leave the longest impression on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Modernity, comfort, charm.... The Augustin is a hotel that has just received a complete renovation to meet the expectations of its international guests. A prime location in the heart of Brussels, near the Gare du Midi and a few hundred meters from the Grand Place and Place des Sablons. The Augustin is ideal for your business events in the Belgian capital but also for weekend of discovery, both culinary and cultural. The Augustin is a boutique hotel offering 47 spacious rooms in a modern and warm atmosphere that offers all the expected benefits and means of communication. The Augustin is also a place that offers a pleasant setting for a drink with friends or organize your professional appointments either in our cocktail bar or in the lounge. In fine weather, enjoy our garden terrace. ... more   less 

Additional Information about The Augustin

Address: Avenue de Stalingrad 25-31 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $134 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Augustin 4*
Number of rooms: 47
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Also Known As:
Hotel Floris Avenue
Floris Avenue Brussels
Hotel Style:
#23 Green Hotel in Brussels
#24 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Augustin staff and other travellers.
16 questions
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Questions? Get answers from The Augustin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“avoid the first floor”
 of 5 bubbles itsthetravelguy, 8 Feb 2017 | Read review
“We had a room on the street side and it was still perfectly quiet”
 of 5 bubbles charlottecV9272MO, 6 Feb 2017 | Read review
“some of the rooms have better wifi access than others - but staff were happy to switch rooms for us and after that wifi was fantastic!”
 of 5 bubbles HarperKai, 22 Jan 2017 | Read review
“Avoid room 11”
 of 5 bubbles Fieryx21, 10 Jan 2017 | Read review
5 of 5