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Holiday Inn Express Hasselt, an IHG Hotel

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Thonissenlaan 37, Hasselt 3500 Belgium
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Room & Suite (31)
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About

#3 of 12 hotels in Hasselt
Location
Cleanliness
Service
Value
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Banquet room
Baggage storage
Currency exchange
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Family
Quiet
362Reviews3Q+A30Room tips
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Gordon E wrote a review Nov 2022
Brussels, Belgium423 contributions514 helpful votes
You generally know exactly what to expect when you book a Holiday Inn Express. They are reliable. This one was a surprise though. While it had all the features I expect from the chain - clean, comfortable rooms with breakfast included, this hotel was actually a cut above the average Holiday Inn Express. The service was super friendly and efficient. The lobby was a bit nicer than other hotels, there are rooms with King sized beds available ( my only problem with most HIEX hotels is the tiny beds) and the breakfast had a better and higher quality selection. The location is great.- a few minutes walk from the central station and from the centre of the city, with great restaurants right around the corner. We will definitely stay again.
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Date of stay: November 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Holiday Inn Express Hasselt, an IHG Hotel
Responded 8 Dec 2022
Dear Gordon, It was a pleasure to receive this kind review of your time with us. We appreciate your kind words about our convenient location and are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding. We hope to welcome you back in the future. Best wishes, Joeri Beusen, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
whugirl wrote a review Nov 2021
Watford, United Kingdom196 contributions98 helpful votes
Hotel's Favourite
Stayed here with large group of friends to see West Ham play at Genk. It's a nice, clean hotel as you would expect from Holiday Inn. The staff were very friendly and helpful. Only disappointment was that we had 9 people in our party and because I didn't make the booking i wasn't allowed my IHG points.
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Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Holiday Inn Express Hasselt, an IHG Hotel
Responded 1 Dec 2021
Dear Guest, Thanks for the time taken to share your opinion with us. Thank you for your kind comments about our team members. We will be sure to pass along your compliments, and our team will be delighted to know that you appreciated their service. We regret that you could not claim points, we have noted your comments and will be looking into this. It would be a pleasure to see you again on a future occasion. Kind regards, Joeri Beusen, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndreyGPI wrote a review Mar 2020
Moscow, Russia1 contribution
Staying in Holiday Inn Express is very comfortable! Service is very good, so is breakfast. The personnel at the lobby are very qualified and polite. I would certainly recommend this hotel to my friends.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 5 Apr 2020
Dear Andrey, Thank you for sharing your kind feedback. We are very pleased that you enjoyed your stay and appreciated the quality service you received; we will be sure to pass along your kind remarks to all our team members who contributed to making your time with us so enjoyable. We look forward to welcoming you back. Best regards, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim_Frank_Nielsen wrote a review Mar 2020
1 contribution
I wass staying there as busdriver, with a group of danish atletes. Realy often is my experience, that e as busdrivers are threatet as the lowest, but absolutly NOT at Holiday Inn Express Hasselt. An extremly nice and helpfull staff, a wonderfull room and all in all an exceptionell experience. I'm going back again, because one night in such a nice atmosphere is not enough. the second night in Belgium I stayed in another hotel, known as a very exclusivly one, but it couldn't reach a minimum of the good feelings I had on my staying at Holiday Inn Express Hasselt.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 8 Mar 2020
Dear Kim, Thank you for your great review. We aim to provide a high level of personal service and ensure that every guest has a comfortable experience without any discrimination. Our team sincerely appreciates your kind words and are glad to know that you had a pleasant experience. We are always pleased to be your second home when you are in Hasselt. We look forward to welcoming you again for a longer stay. Kindest regards, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mar0sti wrote a review Feb 2020
Ravenna, Italy1 contribution
I've been for a week in this Holiday Inn Express located in Hasselt. Very good place and location delicious breakfast... only one limitation: car parking was not so close to the hotel due to roadworks in progress.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled on business
Room Tip: Room quite and clean fully confortable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 8 Mar 2020
Dear Guest, Thank you for the valuable feedback regarding your recent visit. We are very delighted to know that your recent stay with us was so enjoyable and that you found our location ideal for your needs. Thank you for highlighting our tasty and varied breakfast. We hope to welcome you back again for another satisfying stay. Best wishes, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruno wrote a review Dec 2019
7 contributions9 helpful votes
A good clean hotel. Very good location to visit the town. Nearby the station and bus stops. Break first very good, somethimes to much people. Very friendly staff. Hasselt is a city to visit, and sthis is a good starting point.
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Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 3 Jan 2020
Dear Bruno, Thank you for posting such positive feedback about your stay. We would like to take this opportunity to express our thanks for your kind words about the prime location we enjoy and the transport options nearby. It is very rewarding to receive a message of satisfaction from a recent guest as it encourages us to continue with our efforts to uphold our high standards. We hope to welcome you back and wish you all the best for the festive season. Kind regards, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
whiteale2019 wrote a review Nov 2019
Yongin, South Korea1 contribution
nice hotel with reasonable price. the clerk on the front desk was so nice. I left the cash envelop on the desk, but he kept & returned me that. he was so nice. he is reserved to be promoted himself. imperssed
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 26 Nov 2019
Dear Guest, We appreciate that you took the time to share your experience with us. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. We look forward to welcoming you back for another pleasant experience. Best regards, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Evelien C wrote a review Nov 2019
34 contributions12 helpful votes
Nice and friendly staff Clean room. Noisy on the same floor. You hear nothing from the floor below of above. Nice breakfast en great coffee. Hotel in the center of Hasselt. No parking space at the hotel.
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: The noice on the same floor held me from sleeping
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 26 Nov 2019
Dear Evelien, Thank you for the valuable feedback in regards to your recent stay. It is very rewarding to know that you were satisfied with our facilities and excellent customer service. Thanks for letting us know that you also enjoyed our tasty continental breakfast! We apologize for any inconvenience, secure parking is underground and operated by Q park only a short 150m walk from the hotel and will ensure the information is available in the future. We encourage our guests to notify us in the case of excessive noise to see if we can address it immediately. Nevertheless, we are glad to see you enjoyed our fine location in the center Hasselt, it really is excellent for discovering all the city has to offer. We hope to welcome you again soon for Best wishes, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paulashford wrote a review Nov 2019
Bristol, United Kingdom1 contribution
Facilities typical for a European Holiday Inn Express, but staff were friendly and helpful. Well located for train station and downtown restaurants. A good in-site breakfast and bar area with appropriate opening times
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: No specific observations to make.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 20 Nov 2019
Dear Paul, Thank you for reviewing your stay at Holiday Inn Express Hasselt. It is great to hear that you enjoyed our plentiful breakfast buffet and convenient location! We appreciate your mention of our team's friendly service. Your comments inspire us to continue upholding the high standards we set for ourselves. We look forward to welcoming you back. Best wishes, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jerina wrote a review Nov 2019
Temse, Belgium3 contributions
Very friendly reception staff. We also enjoyed the elaborate breakfast buffet, which exceeded our expectations in variety and quality of pastries, granola, drinks, etc. Although the rooms are not new, we had an overall very good experience in this hotel.
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel-cmanager, Filip Caluwaert, General Manager at Holiday Inn Express Hasselt, an IHG Hotel
Responded 16 Nov 2019
Dear Guest, Thank you for taking the time to share your valuable review. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We have taken note of your remarks regarding the room and passed it to the relevant department. We hope to welcome you back. Best wishes, Filip Caluwaert, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$93 - US$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hasselt
LOCATION
BelgiumFlandersLimburg ProvinceHasselt
NUMBER OF ROOMS
89
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HOLIDAY INN EXPRESS HASSELT, AN IHG HOTEL: UPDATED 2022 Reviews, Price Comparison and 114 Photos (Belgium) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Hasselt, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Hasselt, an IHG Hotel?
Nearby attractions include Jenevermuseum (0.4 km), Exitroom (0.1 km), and Fashion Museum Hasselt (0.2 km).
What are some of the property amenities at Holiday Inn Express Hasselt, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Hasselt, an IHG Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Holiday Inn Express Hasselt, an IHG Hotel?
Conveniently located restaurants include ROSS, De Kwizien, and Osteria Moretti.
Is Holiday Inn Express Hasselt, an IHG Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Hasselt.
Are any cleaning services offered at Holiday Inn Express Hasselt, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Hasselt, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Express Hasselt, an IHG Hotel?
Many travellers enjoy visiting Kluis en kapel van O.L.-Vrouw van Loreto (7.8 km) and Begijnhof Hasselt (0.4 km).
Is Holiday Inn Express Hasselt, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.