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Holiday Inn Hasselt, an IHG Hotel

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Room & Suite (123)
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About

#2 of 10 hotels in Hasselt
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Service
Value
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Vending machine
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Minibar
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Dutch, German

Location

Kattegatstraat 1, Hasselt 3500 Belgium
Name/address in local language
Holiday Inn Hasselt, an IHG Hotel
697Reviews3Q+A59Room tips
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C8409OMjosephs wrote a review Oct 2023
Brighton, United Kingdom13 contributions3 helpful votes
A flawed hotel. We had a deluxe family bedroom which was okay, however, the lighting system was absurd. Beds were okay, bathroom was good. There is a buffet breakfast which consisted of three heated choices (scrambled egg, cheap mini sausages and bacon). The toaster took 8mins to make my toast, the rest of the food choice was cheap and limited. I must also make a point about the other guests: loud, greedy and incapable of using the provided tongs to pick up food. Not worth the money and I wish we had booked the Radisson Blu.
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Date of stay: October 2023
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Holiday Inn Hasselt, an IHG Hotel
Responded 31 Oct 2023
Dear Guest, Thank you for taking the time to review your stay. We are glad to hear that you found our deluxe family bedroom and bathroom to be satisfactory. Our recent renovation aimed to provide a comfortable and modern experience for our guests. However, we are sorry if you had any concerns regarding the lighting system, please do let us know at the time of any issues our team is always available to assist. We apologize for any inconvenience you experienced during breakfast, particularly with the slow toaster. We offer an American breakfast buffet with a variety of options, including a healthy corner with oats, muesli, and seeds, as well as a selection of cheeses, spreads, and pastries. We will take your feedback into consideration and work on improving our breakfast offerings. As for the behavior of other guests, we strive to maintain a pleasant atmosphere for everyone and will continue to monitor and address any issues that may arise. We hope to welcome you again. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mauarg wrote a review Jan 2023
Arnhem, The Netherlands239 contributions104 helpful votes
Hotel's Favourite
Very nice Holiday Inn, very well located right at the ring in Hasselt downtown. Very comfortable and clean renovated rooms and a nice brasserie. The bed is huge (I guess 2 queens together). Initially I had a challenge in turning the TV on, but I was promptly helped by a reception lady who fixed the issue.
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Agency / Consultant at Holiday Inn Hasselt, an IHG Hotel
Responded 10 Jan 2023
Dear Guest, Thank you for positively reviewing your recent stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient. We all look forward to seeing you again in the future. Best regards, Joeri Beusen, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chopy wrote a review Sept 2023
Israel666 contributions89 helpful votes
+1
I'll start by saying that the location of this hotel is fantastic, right near the river side so great view, lots of shopping area and restaurants and bars/pubs near by and really located in the center of Hasselt. The hotel is very small and cozy, WiFi is fast and stable and staff are really nice and speak English fluently. Breakfast is really nice, fresh and enough options to choose from and the hotel bar in the evening is great to collaborate with colleagues over a fine Belgian beer or few ;) The rooms are small but OK the only thing is the really poor water pressure and the terrible noise of the aircon during hot days.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Room with view to the river is really nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Holiday Inn Hasselt, an IHG Hotel
Responded 18 Sept 2023
Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you enjoyed our fantastic location, with its beautiful views and proximity to shopping areas, restaurants, and bars. Our team takes pride in providing excellent service, and we are glad that you found our staff to be friendly and fluent in English. We appreciate your feedback regarding the room size, water pressure, and air conditioning noise. Our rooms have been designed to provide a cozy atmosphere, and we apologize for any inconvenience you may have experienced. We will take your comments into consideration as we continue to improve our facilities and services. In the meantime, please know that our staff is always available to assist with any issues that may arise during your stay. We look forward to welcoming you back on a future visit. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terka wrote a review Sept 2023
3 contributions1 helpful vote
Beautiful hotel, clearly renovated way above the Holiday Inn usual standard. The team was pleasant and helpful and able to offer local recommendations. We had very comfortable 2 double beds, very big spacious shower Will definitely visit again
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julian W wrote a review Aug 2023
Romsey, United Kingdom174 contributions65 helpful votes
We really enjoyed this Holiday Inn as our first night stop off after England. It is located brilliantly in the centre with easy parking arrangements (book in advance online for a good rate) and the staff were relaxed and efficient and friendly. We also ate in the restaurant for dinner, which was tasty with good portions.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Holiday Inn Hasselt, an IHG Hotel
Responded 22 Aug 2023
Dear Guest, Thank you for such a positive review. We are delighted to hear that you enjoyed our central location and found our parking arrangements convenient. Our staff truly appreciates your kind words about their friendliness and efficiency. It's great to know that you had a tasty dinner at our restaurant, De Boulevard, and enjoyed the portions. We look forward to the pleasure of seeing you on a future occasion. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David M wrote a review Jun 2023
Dublin, Ireland4 contributions1 helpful vote
Lovely quality hotel - great location for exploring town - but most impressive quality - was the relaxed , friendly and helpful attitude of the staff - bar/restaurant and reception staff - would highly recommend
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Agency / Consultant at Holiday Inn Hasselt, an IHG Hotel
Responded 26 Jun 2023
Dear Anthony, Thank you for this great review. We work very hard to provide a memorable experience for our guests, and we are delighted you enjoyed your experience with us. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words. We are glad our location was convenient for you. We look forward to the pleasure of seeing you on a future occasion. Kind regards, Patrik Roosenboom, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hans Lind wrote a review Aug 2022
Brussels, Belgium1368 contributions435 helpful votes
Stayed for 3 nights. First time in Hasselt and this hotel is a 10 minutes walk from the railway station and very close to museums (Jenevermuseum - and the Z33 museum). Did get a room 2 hours before normal check in - and got a late check out as well as complimentary breakfast due to being a Diamond Elite member. Breakfast was really good - so was the lunch and dinner i had in the restaurant. The room was of perfect size .- fresh and comfortable. Good speed on the internet. And staff were brilliant! Very good service at reception - breakfast and cleaning of the room ( the first morning the cleaner had even cleaned the room while i was having breakfast!!) Certainly a hotel to return to.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Agency / Consultant at Holiday Inn Hasselt, an IHG Hotel
Responded 10 Aug 2022
Dear Ansel, Thank you for this positive review. It is rewarding to know that everything was to your expectations during your stay, especially your room and our team's top quality service. Your positive feedback will encourage us all to continue upholding our high standards. Thank you again. We look forward to the pleasure of seeing you on a future occasion. Kind regards, Joeri Beusen, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nldogbert wrote a review Aug 2022
Eindhoven, The Netherlands3101 contributions600 helpful votes
+1
This was initially not the hotel I booked, as I had booked the Express by Holiday Inn which was about 5 mins walk from this property. However on the day of my arrival, I received a call from the property that they have moved my reservation to this property - I assume due to the HI Express being full and overbooked and my elite status. However this turned out to be a nice surprising stay especially my impression of the new Holiday Inn remodeling/branding for this short 1 night stay. Location This property like it's sister property is located at the edge of the city centre of Hasselt which itself it not too big, it is from either hotel (using the main market square as the centre) about 8-10 mins walk. This Holiday Inn property is located in a more open area with a big square in front of the hotel and to the back another large square leading to the shopping/centre of the city. The city of Hasselt has grown a lot since my last view > 8 years ago and opposite this property is the new re-developed small harbour area with a mix of shops and eateries and modern residential blocks. There's really nothing to be missed when staying at this location. Parking options are quite varied with a few parking garages in the vicinity of the hotel and street parking (though a bit more difficult during the week due to the charges and some are only limited to 30 mins or 2 hours). The hotel has it's own parking garage which can be accessed directly from the lobby via the lift. Check In I arrived about 16h at the property and there was one other guest at the front desk, and within a few mins, I was helped by the 1 front desk agent working. The check-in process was fast and efficient. I was informed of the different facilities of the property and the breakfast times. It seems that at this property they are still practicing time reservation for breakfast. The lobby area was well appointed being bright and modernly decorated with an inviting atmosphere to spend time if one wanted. Passing from the front desk to the elevators, there was also a special room converted to those blown up Castle for children (maybe it's only there during the summer period). Room I was given a room on the 2nd floor (the hotel is only 3 stories high) on to the right wing of the hotel (after exiting the elevators). It was very clear that the whole hotel recently went through some major renovation - with a nice bright design at each floor hallways and combined with a dark theme as contrast. The room size was sufficiently adequate and spacious. The newly renovated room was very well done - and I was very surprised by it, as it was much like the higher end Voco hotels - with the current trend of using dark colours and mixing it with trendy chairs and furnitures. It was to me very well done, keeping it simple yet modern and functional. On the right of the entrance was the bathroom/toilet and the left side was a wardrobe with the built in safe, minibar and coffee/tea making facilities. I was not sure if I received a higher category room, but there was a Nespresso machine and for me, the minibar was also complimentary which was a very nice surprise (and certainly elevated the experience and impression) There was also quite a large sofa area and another single chair in the far corner of the room, making the room very inviting, and despite the amount of furnishing, the room never felt small or crowded. There was a large working desk (which functioned as the TV stand). All around the room was sufficient (EU) electrical outlets and a number of USB charging outlets (at the desk and next to the bed - on the bed lamps). Sleep quality was very good - even though the room faced the square in front of the hotel, the windows were very well noise insulated and I did not hear any disturbance from outside during my whole stay. Interiod noise was minimal - occasionally you do hear people talking as they passed the room but nothing too disturbing. Climate control in the room worked well - with minimal fan noise. The matrass was ok, luckily even without a mattrass topper, it was not too hard. TV channels were a mix of local and international. Internet speed was good and stable, with the login just a simple click and acceptanance of the terms and conditions. Th bathroom size was also ok - this was also well renovated with a walk in shower area. Water temperature and pressure was good. This was also my first time seeing better toileties used at a Holiday Inn - Ritual products in wall mounted bottles. They did also have some individual mini bottles. Breakfast I made my reservation for 9am the next day, although I did arrive slightly later than that and I was surprised to see the place on the crowded side (because during the few times I passed through the lobby, i never imagined that there were so many guests). They did still have more than sufficient sitting area as breakfast is served too at the main restaurant of the hotel. The spread was ok - with 4-5 different hot options and the cold options were ok too - I am not sure if eggs to order was available, but I doubt so. The only small problem here was that since the buffet area was concentrated only in a small area, this place did always get a bit crowded. The worst was the only single coffee/tea making machine, which most of the time had a line. The staff were friendly during the breakfast service. All in all - a normal breakfast level and service for a Holiday Inn (just slightly better compared to the Holiday Inn express offerings). Overall All in all, a very good stay - especially for a Holiday Inn, which in my books never was one I would go for especially with their old furnishing and rooms, but this property surprised me with it's modern rooms and what seemed to be the new identity for Holiday Inns - reviving the brand. Normally this property is slightly more expensive than the Express, but with the quality of the rooms this is certainly worth the value especially if there's also additional perks for One Rewards elite members. Based on this stay, I would certainly recommend this property if one needs to be in the area and looking for a good clean comfortable room.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Agency / Consultant at Holiday Inn Hasselt, an IHG Hotel
Responded 7 Aug 2022
Dear Guest, Thank you for providing us with this comprehensive feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We also appreciate you highlighting your comfortable accommodation and our friendly team and are pleased you found our rooms equipped with everything you needed. Your remarks regarding the breakfast room have been duly noted and taken into consideration. Nevertheless, it's great to know our parking and location were convenient for you and it is rewarding to receive your kind recommendation. We would love to have you return on another occasion. Best regards, Joeri Beusen, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Enjoylife wrote a review Jan 2022
Hasselt, Belgium19 contributions6 helpful votes
First the basics: we had a double room with King-size bed. The room was recently renovated so all the materials were up to standard, good comfortable bed, nice bathroom, clean, etc - in short: a nice room to stay in. One minor remark: I wanted to drink something during the night and then I saw the minibar was empty. Was this standard during Covid-19 or just forgotten to restock? We had some bad luck during our stay but not the fault of the hotel: The rooms are more then sufficiently soundproof but the room next to us was occupied by some young people who wanted to continue partying in their room (remember closure at 11pm due to Covid measures). I had a lot of patience but at 3am I called the front desk to complain. Their reaction was swift and professional. Within 5 minutes security showed up and everything was quiet again. At breakfast, the diner room was crowed (this was exceptional) with people who couldn't care less of the Corona measures so my wife and I left without eating. When checking out the hotel spontaneously gave us a nice compensation for the inconveniences we experienced, even though it was not their fault. Conclusion: nice and clean rooms, good staff and with attention for their customers. By the way: the location is top!
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Support, Agency / Consultant at Holiday Inn Hasselt, an IHG Hotel
Responded 18 Jan 2022
Dear PascalK1973, Thank you for reviewing your stay at our hotel. We are happy that you enjoyed our location, however, we are sorry for any disturbance from other guests but are pleased to know that our team dealt with the issue promptly. Our minibars are stocked in King rooms and contents can be purchased for the remaining rooms. We are sorry to hear of the issue at breakfast and hope that you felt adequately compensated for any inconvenience. We look forward to welcoming you back again in the future. Best regards, Joeri Beusen, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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la_viajera_constanta wrote a review Nov 2021
Brussels, Belgium2161 contributions576 helpful votes
Everything was perfect from start to finish! Great location right near the centre and Quartier Bleu. About a 12 min walk from the train station Fabulous Executive Room. Good-sized room and bathroom with Rituals toiletries and coffee machine. Very comfortable king-size bed and great black-out curtains. Amazing team on the front desk. We felt totally welcome from arrival to departure. Decent gym and pool area. Book in advance at the front desk. We didn't take breakfast but we did eat in the hotel Brasserie and it was excellent (see separate review). Fantastic hotel and we would definitely come back.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Support, Agence/Consultant at Holiday Inn Hasselt, an IHG Hotel
Responded 17 Nov 2021
Dear Constanta, Thank you for your kind review. We are delighted that you found everything to your satisfaction during your stay with us. Our dedicated team always strives to ensure the comfort and well-being of our every guest, so your positive feedback is truly rewarding. Your kind words about the welcome you received upon your arrival are much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We are glad that you appreciated our strategic location which enables our guests to easily discover some must-see sites and other areas of our beautiful city as well as having transport options very close by. We do hope that you will return on another occasion. Best regards, Joeri Beusen, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$176 - S$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hasselt hotel hasselt, hasselt holiday inn
LOCATION
BelgiumFlandersLimburg ProvinceHasselt
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN HASSELT, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 335 Photos (Belgium) - Tripadvisor

Frequently Asked Questions about Holiday Inn Hasselt, an IHG Hotel
Which popular attractions are close to Holiday Inn Hasselt, an IHG Hotel?
Nearby attractions include Jenevermuseum (0.3 km), Exitroom (0.3 km), and Modemuseum Hasselt (0.05 km).
What are some of the property amenities at Holiday Inn Hasselt, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Hasselt, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Hasselt, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Hasselt, an IHG Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Hasselt, an IHG Hotel?
Conveniently located restaurants include ROSS, De Kwizien, and taratata.
Are there opportunities to exercise at Holiday Inn Hasselt, an IHG Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is Holiday Inn Hasselt, an IHG Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Hasselt.
Are any cleaning services offered at Holiday Inn Hasselt, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Hasselt, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Hasselt, an IHG Hotel?
The staff speaks multiple languages, including English, French, German, and Dutch.