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Holiday Inn Gent Expo

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Holiday Inn Gent Expo
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591 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Reviewed 27 November 2016 via mobile

The receiptionist was very nice. They helped me to print out my flight ticket. They also sent me iron board straight away to my room few minutes after i called to borrow it. The room was so nice and so cozy.

Thank Fatin17
Management response:

Dear Fatin17, First of all let me thank you for taking your time and share your thoughts with us about your stay! It is so nice to read that you have had a great time with us, and you enjoyed your vacation here! We always do our very best to provide a great experience to each of our guests, so...

Reviewed 27 October 2016 via mobile

Quite hard to find specially if you don't have a GPS adding the small construction occurring. 10euro park fee day. Best to park just across the lane still free.... Understaffed.. Only 1receptionist. Rooms are OK. Bathrooms OK. Nice warm water. Bathtub bit rusty Try to avoid the ground floor. Quite noisy.

Thank Jose G
genthotelier, Event Coordinator at Holiday Inn Gent Expo, responded to this review

Dear Jose G, Thank you for your feedback and score. We are glad to read that overall you have experienced a pleasant stay with us. The construction area is unfortunately out of our hands, we try to put as much signage as we are allowed to, to make it easier for our guests. This is also why we are offering...

Brasov, Romania
Reviewed 25 October 2016

Very well located hotel, quite high prices, awesome breakfast We liked: - Awesome breakfast - Clean, nice and large rooms We didn't like: - Old looking furniture - Old looking bathroom - Very poor tv channels plan - Prices for everything are quite high - The area is a mess, there is a construction site in the area that is...

Thank Adrian C
Reviewed 19 October 2016

Firstly like other reviewers have mentioned is the poor access to the hotel. I am new to driving abroad and this layout was enough to induce a panic attack, especially with it being dark when I arrived. At one point I thought I would never find access. The car park is below the hotel, which means you have to drag...

Thank Rachel S
genthotelier, Event Coordinator at Holiday Inn Gent Expo, responded to this review

Dear Rachel S, Thank you for your score and feedback. The works around the hotel are unfortunately out of our hands but are meant to improve the area which we are looking forward to. We have tried to add as much signage as allowed, we are sorry that you had to experience difficulties to reach our hotel. Furthermore, we recommend...

Luxembourg City, Luxembourg
Reviewed 3 October 2016

It's great for an overnight but there is public transport not far so can be used for spending time in Gent for discovering the city. We had a consultation at UZ Gent in the early hours, it was a 5 min drive from the hotel. Our room was great, updated with a couch. Mattress was hard but it's usually hard...

Thank EszterF
Kidderminster, United Kingdom
Reviewed 27 September 2016

I booked via booking.com as I was searching for a competitively priced hotel and found the Holiday Inn quite competitive, however, only to find that we then couldn't claim our reward points for our stay! It has since been pointed out to me that it is in the terms and conditions but I think it's a very bad idea and...

Thank GrahamD_54
IHGService, Guest Relations Manager at Holiday Inn Gent Expo, responded to this review

Dear GrahamD_54, Thank you for your recent stay and for taking the time to write a review. It is regrettable that you did not fully enjoy your recent trip due to concerns you have encountered with the IHG Rewards Club program. Rest assured that your comments are duly noted and will be used towards our improvement. Sincerely, Faith R Case...

Bangkok, Thailand
Reviewed 14 September 2016 via mobile

The nicest hotel staff in Europe are here. They welcomed us with warm hospitality. Everything from lugguage deposit to check-in were smooth in professional style. They greeted us well, had a big smile meaning everything could be handled, I think. I requested for radiant heater or heating fan from every hotel in Europe. This hotel is the first one who...

Thank syahoo
genthotelier, Event Coordinator at Holiday Inn Gent Expo, responded to this review

Dear Syahoo, Wauw!! Thank you so much for your 5-star score & very positive feedback. We are thrilled to hear that you have very much enjoyed your stay with us. We will also thank Bianca and Bram and show them the kind words you have written about them. We hope to see you soon! Kind regards, Birgit De Peuter

Munich, Germany
Reviewed 9 September 2016

Stayed here twice on the way out and on the way back to and from the UK. Staff friendly and efficient although, as previously mentioned, the decoration is getting old and tired - at least in the room where we stayed and in parts of the breakfast area. Breakfast was pretty good too and free wifi ok for my simple...

Thank GlosOldSpot
genthotelier, Event Coordinator at Holiday Inn Gent Expo, responded to this review

Dear Sir or Madam, Thank you for taking a few moments to score us & write some feedback. The works around the hotel are unfortunately out of our hands but are organized by the city to improve our location. However, we are adding more signs to facilitate the route to our hotel. The pet policy has indeed changed following several...

Reviewed 7 September 2016 via mobile

Went to visit agent and then Brugges for the weekend with the family Chose this hotel as its part of the brand I'm most loyal too. Cost of room was very good as its a little out of the city, but has great access into the city with a tram just 500 yards from the hotel that takes you into...

Thank Gary M
Malika C, Event Coordinator at Holiday Inn Gent Expo, responded to this review

Dear Gary, Wauw thank you so much for this great review and score. We are thrilled to hear that you have had a great stay with us and even recommend us. We are looking forward to welcoming you again soon! Kind regards, Birgit De Peuter

Reviewed 3 September 2016 via mobile

This was my first stay at the hotel and although it's not a four star it's a pretty good three star. The staff is friendly, the rooms are clean and a respectable size. Parking was ample. There is a lot of construction in the immediate vicinity that has disrupted traffic flow. If you follow the signs you'll get there but...

Thank VPinMotion
Malika C, Event Coordinator at Holiday Inn Gent Expo, responded to this review

Dear Sir or Madam, Thank you for taking a few moments to write this lovely feedback! We are pleased to read that you have enjoyed your stay which is something we take pride in. Hope to welcome you soon! Kind regards, Birgit De Peuter Front Office

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
FREE USE OF BROADBAND INTERNET IN THE ENTIRE HOTEL!Holiday Inn Gent Expo is a 4-star hotel with an entirely refurbished Atrium which is ideally situated at the crossing of the major European motorway junction (E40-E17-A17) at exit 14 - Expo and next to Flanders Expo and IKEA Gent. Furthermore hotel Holiday Inn Ghent Expo is connected with the historic city centre of Ghent: the tram stop is located at 100 metres from the hotel with a link of every 10 minutes to the city centre. This Holiday Inn hotel in Ghent is centrally located for business as well as for tourists exploring Flanders. All 169 comfortable spacious hotel rooms have double glazed windows and are air-conditioned, equipped with minibar, LCD flatscreen TV and coffee & tea making facilities. The eye-catching Atrium, under a huge glass roof and glazed elevators, is the heart of the hotel. Here you will find our trendy Atrium Restaurant with a unique design. The cuisine is contemporary, associating light and refined meals with inventive Belgian flavours. The Lounge Wine Bar is the meeting point in the surroundings. The atrium, bar, lobby and meeting rooms offer free wireless high speed Internet (WIFI)! Looking for a meeting place in Gent? Holiday Inn hotel Ghent offers 9 meeting rooms with natural daylight. ... more   less 

Additional Information about Holiday Inn Gent Expo

Address: Maaltekouter 3, Ghent 9051, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Price Range: $108 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Gent Expo 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Holiday Inn Gent Expo Hotel Ghent
Holiday Inn Ghent
Ghent Holiday Inn
Hotel Style:
#6 Luxury Hotel in Ghent
#9 Family Hotel in Ghent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gent Expo staff and other travellers.
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Questions? Get answers from Holiday Inn Gent Expo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor rooms are quieter.”
 of 5 bubbles David7478, 12 Feb 2017 | Read review
“all rooms are good”
 of 5 bubbles 657neilhh, 1 Jun 2016 | Read review
“Breakfasts are plentiful”
 of 5 bubbles helenandpaul13, 27 Apr 2016 | Read review
“Get a room looking outside not in”
 of 5 bubbles aliasclint, 8 Apr 2016 | Read review
“Suppose rooms facing away from Motorway would be recommended”
 of 5 bubbles UKNorseman, 15 Dec 2015 | Read review
5 of 5