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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$386*
US$194*
Great Deal
US$220*
US$220*
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,656 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
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Bratislava, Bratislava, Slovakia
Reviewed 2 days ago NEWvia mobile

Nice hotel with historical notch located in the absolute center of the city making any stay in Bruges even more fairy-tale like. Smaller, but cozy rooms, very clean. The rooms are a bit overcrowded with quite heavy furniture which is not necessarily appealing to everybody. The hotel even has its own wellness, not usual for all city type hotels. The...

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Helpful?
Thank Kristina F
Reviewed 5 days ago NEW

they go the extra mile at the hotel. beautiful room; extras that you only get at 5 star hotel, loved the heated bathroom floor!....only had breakfast which was great, short walking distance to town center. A word of warning be careful where you get your money out of, just around the corner from hotel just down from the pharmacy there...

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Thank Kathleen H
Reviewed 6 days ago NEW

Extraordinary care in a most cozy hotel I've ever been. I truly recommend the place for business & pleasure stay. You will love it!!! Their hospitality was ammazing & outstanding. Go there & have a personal experience!!

Review collected in partnership with Relais & Chateaux
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Thank 515nataliau
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for sharing your extraordinary experience with other TripAdvisor users! Indeed, we love to treat all our guests as real Royals and strive to offer the best personalized service in Bruges! We hope you will return to fairytale Bruges ! We will look forward to welcoming you again.

Los Angeles, California
Reviewed 1 week ago NEWvia mobile

Comfortable and beautifully appointed. We liked the hand-written welcome note from the owner and the delicious chocolates. Staff was pleasant and helpful. Breakfast was exceptional and beautifully presented.

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Helpful?
Thank Harveyecho
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are so happy to know that you enjoyed our city, and that our hotel played a role in making your stay memorable ! Our breakfast is indeed one of the highlights at the hotel. We can't wait to welcome you back to the hotel in the near future

Brussels, Belgium
Reviewed 1 week ago

I have been fortunate to have stayed in some fine places, namely Amberley Castle in the U.K. I have dined at a Michelin star restaurant in Tokyo and this hotel is right up there with them if not better.

Review collected in partnership with Relais & Chateaux
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Thank L2124BXmatthewc
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! We pride ourselves being Relais and Châteaux members and we are thrilled you enjoyed your experience with our hotel & restaurant! Our Relais & Chateaux chefs are the avant-garde of the finest hotel association in the world. 520 chefs de cuisine on five continents, monopolizing the awards, acting as the foodie stars in their respective...

Reviewed 1 week ago

Our experience with the Hotel Heritage was excellent. They upgraded us to a comfortable suite room. The hotel is quite close to the main square but also very quiet. The food at breakfast and lunch is very good. I would highly recommend this hotel.

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank Barbara L
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your exceptional review! It was our pleasure to have you as our guests with us in the heart of Bruges! We feel happy to know that you appreciated the upgrade to one of our spacious Junior suites with Belfry tower or Theatre view! We look forward to welcoming you again soon !

Atlanta
Reviewed 2 weeks ago via mobile

There are no cons about this place! Absolutely fantastic! It's very beautiful and is located just off the main square. You can walk to any attraction or restaurant from here. The staff was great, and they even sent up a beautiful tray with champagne after I mentioned our anniversary. That is first class treatment. Bruges is a stunningly beautiful place,...

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Helpful?
Thank Ironcandle
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your kind words! We love to treat our guests as real Royals with a first class service! We feel happy to know that you enjoyed your special birthday treatment. We hope to may welcome you again into the near future , especially when you have to celebrate a special occasion!

Crowborough
Reviewed 3 weeks ago

We spent 3 nights in the hotel 1st class in every respect Beautiful clean well equipped bedrooms The owner and his charming wife were most welcoming and very much hands on Superb breakfast served in elegant dining room ? Well positioned within a short walk of the main square We will return without doubt

Review collected in partnership with this hotel
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Helpful?
Thank colkatruck
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for the kind words in your review! Indeed, a stay of 3 nights is just perfect to disover Bruges. Its history has made it great, a fact that garnered it the title of Unesco World Heritage City. Retaining the mysteries of the Middle Ages and unashamedly exuberant, Bruges has been an international metropolis for centuries. Our...

Opwijk, Belgium
Reviewed 3 weeks ago

Fabulous! Although the hotel is in the center just behind the market and the room was located along the street side we had 3 quiet nights; Nor rumors of other rooms. The room staff were very correct and discreet and the other staff extremely friendly and helpful. The restaurant is highly recommended and has a little more on a special...

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank claudes713
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are delighted that you enjoyed our hotel and our restaurant Le Mystique ! Thank you for sharing your experience with other users ! Our Le Mystique restaurant is indeed one of the highlights during a stay in Bruges: for breakfast and dinner! We are happy that you enjoyed your time at our hotel and we hope you will return...

Hoek van Holland, The Netherlands
Reviewed 3 weeks ago

small bud beautiful room, rate. 9 personal very good, rate. 9 bar service was pore, rate. 5 dinner was truly excellent, rate. 9.5 hotel is in the center of brugge, rate. 10 the price of the room is a little expensive, rate. 6

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank Sjamarbo
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review. Referring to our direct e-mail contact I would like to apologize us once more for the inconveniences during your stay. I feel sorry for the neglicent barservice in which you're right is unacceptabe for a Relais & Châteaux property as ours. I discussed this with the relevant team to avoid similar issues into the future....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $294 - $900 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 lovely rooms on the top floor over looking the roves of Bruges ”
colkatruck, 5 May 2017 | Read review
“Room Nr. 23 small bud very good.”
Sjamarbo, 2 May 2017 | Read review
“Room 401 - its a small suite”
Glandman, 25 Apr 2017 | Read review
“A room at the back of the hotel might be quieter than the road side. There isn't much traffic.. but when there is traffic it's al little noisy. ”
931tanithf, 11 Apr 2017 | Read review
“On the 4th floor is a rooftop space to enjoy your coffee or cocktails outside.”
498christyk, 10 Apr 2017 | Read review
5 of 5
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US$194* /night
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Orbitz.comUS$220
Expedia.comUS$220
AMOMAUS$386
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Prices are for 1 room, 2 adults
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