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Hotel Heritage - Relais & Chateaux

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Traveller (651)
Room & Suite (520)
Dining (123)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(29 reviews)
“bose radio”(22 reviews)
“the main square”(131 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Offers from Hotel Heritage - Relais & Chateaux
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Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Summer Promotion
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,804)
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All reviewsle mystiquebose radiothe main squarenespresso machineweather reportbeautiful hotelevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningperfect locationdeluxe roomsitting roombeautiful room
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591 - 595 of 1,346 reviews
Reviewed 20 September 2014

Our stay in Bruges was a birthday present from my wife and I can thoroughly recommend the hotel she chose. Excellent service and sumptuous surroundings; indulgent and imaginative food in the restaurant - we had the wine matching menu after a recommendation from other guests...More

Thank Pete_Epsom
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 22 September 2014

Thank you to recommend our restaurant! Yes, indeed, you can't miss this unique dinner experience when staying with us! Make sure you book direct to benefit our lowest rate, best deals and great packages!

Reviewed 18 September 2014

I treated my husband to a 3 day break to Bruges for his 60th birthday. We travelled with friends who also stayed at the Hotel Heritage. Our stay was excellent from the moment we arrived until the time came (sadly) for us to leave. The...More

Review collected in partnership with this hotel
Thank Carolyne A
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 22 September 2014

What a great birthday present for your husband! We are so greatful you made us part of your memories! Our hotel & restaurant is the ideal place to celebrate all special occasions in life! And how nice to read that you'll come back.... we can't...More

Reviewed 17 September 2014

Everything in this hotel is excellent. Service at check in, in-room amenities, room decor, orientation of staff on the equipment of the rooms, hotel decor, the restaurant, wonderful service from Le Mystique, breakfast. My family and I want to thank all affection and attention we...More

Review collected in partnership with this hotel
Thank Maria C
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 18 September 2014

Thank you for your time to review your experience! Our entire team and myself re-thank you! It was a great pleasure for us to have you as our guests! We're looking forward to your next European Trip & visit to Bruges!

Reviewed 17 September 2014

Very central, helpful staff, comfortable rooms if not a tad small, all in all very good. The street being a slightly narrow one was difficult to park, but the hotel had a concierge service to park my car and that was helpful. We only had...More

1  Thank Vishnuvardan
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 18 September 2014

Thank you for your positive words! We advise all guest to park in front of the entrance, our valet will assist with the luggage and park the car for you! A great service in the heart of medieval Bruges...! Don't forget to book a place...More

Reviewed 17 September 2014

We have just returned from a long weekend at The Heritage Hotel in Bruges. As other reviewers have mentioned, the rooms are quite small, (we were in Room 27), and not the best for two grown men trying to share a limited space. The rooms...More

Thank Clifton76
Response from Managerheritage, Manager at Hotel Heritage - Relais & ChateauxResponded 18 September 2014

Yes, all our team members love to work in our facinating World of Hospitality! All their smiles makes the Bruges experience even more memorable! Like to stay in larger room next time? Try our Deluxe rooms or Suites! Thank you for your review!

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$216 - US$685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#3 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$216 - US$685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#3 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (651)
Room & Suite (520)
Dining (123)
Pool & Beach (1)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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colinsp2013
1 September 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
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Google Translation
emmar0therham
6 October 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
0
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Google Translation
Gwynne W
12 August 2015|
Answer
Response from Marie_De_Plancke | Property representative |
Dear Mrs Wales, We are very sorry for the mistake. We do have your reservation at 7pm for September 11th. If you should have any further questions, please do not hesitate to contact us. Kind regards, Loes Govaert... More
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Room Tips
"Back side to avoid street noise. Shut bathroom door as lights are motion sensitive so turning over caused..."
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"All rooms are good"
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"Perhaps leave extra sachets of tea and milk not keen on coffee . Thank you for pulling down bed covers and..."
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"Room 41 was great."
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