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Pine Cliffs Residence, a Luxury Collection Resort

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712 Reviews from our TripAdvisor Community

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There are newer reviews for Pine Cliffs Residence, a Luxury Collection Resort
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Showing 588: English reviews
London, United Kingdom
Reviewed 24 October 2016 via mobile

Grounds, gardens and room product are great but seriously let down of the lack of generosity and service. As a family, we have stayed at many resorts in the US, Europe and the Middle East. We were disappointed by the outrageous restaurant prices (20% above London trendy restaurants), total lack of entertainment (no music in bars) and feel of being...

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Helpful?
Thank Canvazz
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, We appreciate the time you took to let us know about your experience regarding your last stay at the Pine Cliffs Resort. We appreciate your loyalty to Starwood and we are truly disappointed to read that there were aspects of your stay that were not to your liking, specifically regarding the prices practiced. We have already shared your...

Edinburgh, United Kingdom
Reviewed 24 October 2016

A lovely resort that has truly 5 star facilities, setting & location. Unfortunately, it is completely let down by the lack of friendliness/customer service of staff but even more so....the unnecessary charging of absolutely everything, which leaves a very bad taste & is the reason we'll never return or recommend. Wi-Fi was charged at 50 Euros for 5 days, the...

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Helpful?
2Thank FoxGlacier
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for your review of the Pine Cliffs Resort regarding your recent stay with us. Whilst we appreciate that you have recognized us as a beautiful resort, we are disappointed to read that your stay was not up to your expectations. Rest assured that your valuable feedback will certainly help us with our continuous process of improvement....

Zug, Switzerland
Reviewed 23 October 2016

We stayed in a "Pine Cliffs Terrace" 3-bed house for one week in October having been upgraded from a rather tired and not very luxurious 3-bedroom townhouse within 24 hours of arriving. The resort is securely enclosed with its own beach, many restaurants & bars, pools, spa, fitness centre, indoor pool, 9-hole golf course, several tennis courts, gold & tennis...

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Helpful?
Thank Swissexpat10c
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, We would like to express our highest gratitude for your rewarding comments. Furthermore we are pleased to have been up to your needs providing what it was more suitable to your expectations. We also are thankful for your remark in regards of restaurant service which we will be attentive and proceeding the necessary changes to improve our service...

Marigot, St. Maarten-St. Martin
Reviewed 23 October 2016

For vacationing is this a great place with an abundance choice of accommodations. The beach is lovely as well as the route to it. Very spacious in his surroundings and swimming pools. Disadvantage: it is in the middle of nowhere and the restaurants have a lousy quality.

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1Thank SXM Edward M
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, First of all, thank you very much for taking the time to express your experience during your stay by sharing your review on Tripadvisor. We are pleased to learn that our facilities and surroundings were appreciated by you therefore we are thankful for your comments. Nevertheless we are disappointed for not being able to be up to your...

London, United Kingdom
Reviewed 23 October 2016 via mobile

We stayed in a 3 apartment within the Residences and it exceeded our expectations. I'm very fussy and picky but couldn't fault this place apart from the on-site convenience store being closed as it was 'off season'. 40% capacity in Sep so a good time to get a bargain. The hotel was quiet which may not suit everyone but that's...

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Helpful?
Thank Nigel H
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, On behalf of the Pine Cliffs Team we would like to express our thankfulness for the kind words you addressed to our resort. Your comment rewards our continuous commitment to provide the highest satisfaction to our guests and above all the returning desire to join us once again. It will be our joy to accommodate you and your...

London, UK
Reviewed 21 October 2016

We stayed in a Golf Suite in the last week of August '16. It's become an annual struggle to find great resorts that can accommodate all 5 of us in one room/ apartment so Pinecliffs seemed like a great option. Pros: 1. Good transfer time from Faro airport - 30ish minutes 2. Beautifully maintained resort, plenty of pools and lovely...

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Helpful?
1Thank Blettuce
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, First of all, thank you very much for taking the time to express your experience during your stay by sharing your review on TripAdvisor and for your preference for our Resort. Despite we are very happy for all the compliments you gave us about our beautiful Resort and excellent accommodation, we deeply sorry that we have not met...

Sydney, Australia
Reviewed 14 October 2016 via mobile

We were married here on 1 October and the day was so perfect, service was excellent for the wedding service and it truly was the happiest day of my life - supplemented of course with the wonderful view. I did stay 2 nights in the hotel and found that experience rather lacking, reception staff are quite brusque and the maid...

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2Thank lucychadwick85
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, We, here at Pine Cliffs Resort, are honored to be selected for such a special moment in your life! We are pleased that we have been able to create a magic and romantic experience for this special day for you and we hope that this day was just the start of many happy memories to come along the...

Reviewed 13 October 2016 via mobile

This resort has not only incredible friendly people but boasts of its very stunning site. The landscape and the subtle way how the facilities utilize the large property is unique. The residences and the hotel alike are placed into the amazing site respectfully of the nature offering wonderful views of the ocean. On my many walks through the resort I...

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Helpful?
Thank Bundypeggy
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, We are enchanted by your outstanding feedback and so glad that you have a great experience at our beautiful Pine Cliffs Resort. It is our aim to create memories and fabulous moments so we are thrilled that we have been able to achieve just that. We are grateful for your kind words regarding our associates’ friendliness, our beautiful...

London
Reviewed 9 October 2016

In many ways this resort ticks all the boxes. The numerous villas, townhouses and hotel are set in truly stunning grounds, which despite its huge size still feels like a little village where you're never too far from a restaurant or pool. There are numerous car free paths that wind through the pine trees, over to the beach, and around...

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Helpful?
2Thank Rich_and_Sarah7
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, It was a pleasure to acknowledge that overall you and your family have enjoyed your holidays with us. It is our goal to create wonderful moments for our guests as taking care their special needs, so thank you for your kind words. However, we regret to learn that in some points we haven’t met your expectations. We highly...

Amman, Jordan
Reviewed 7 October 2016

It was a family gathering holiday since all my family came the location the Resort just outstanding The pool the restaurant all outstanding Very peaceful we had one day rain but after couple of hours all clear and all the services We're great The only service was the room service was a bit slow We had a two bedroom Vila

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Helpful?
Thank ghosheh-sana
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, We are so thrilled to know that you were able to experience our Resort and enjoy the high service and quality levels which we pride ourselves on. We highly value your feedback and in name of the entire team at Pine Cliffs, we would like to thank you for them. Your compliments are an inspiration to our continuous...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the renowned Pine Cliffs Resort, Pine Cliffs Residence (Voted Portugal's Leading Family Resort) offers its guest the privacy two or three bedroom residence suites abundantly equipped with all modern day appliances and comfort with breathtaking views over the scenic golf course. This exclusive resort provides an array of activities for all ages, including world-class golf course, five tennis courts and swimming pools, spa treatments, kids' club and private access to the beach. ... more   less 

Additional Information about Pine Cliffs Residence, a Luxury Collection Resort

Address: Praia da Falesia, Albufeira 8200-909, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Price Range: $146 - $960 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pine Cliffs Residence, a Luxury Collection Resort 5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Pine Cliffs Residence Hotel Albufeira
Pine Cliffs Residence, a Luxury Collection Resort Albufeira, Portugal - Algarve
Hotel Style:
#4 Business Hotel in Albufeira
#10 Spa Hotel in Albufeira
#13 Family Hotel in Albufeira
#15 On the Beach Hotel in Albufeira
#15 Luxury Hotel in Albufeira
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Questions & Answers

Here's what travellers have asked, with answers from Pine Cliffs Residence, a Luxury Collection Resort staff and other travellers.
35 questions
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Newry, United Kingdom
5 months ago

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Questions? Get answers from Pine Cliffs Residence, a Luxury Collection Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get”
 of 5 bubbles ghosheh-sana, 7 Oct 2016 | Read review
“Residences away from reception are quietest with biggest gardens (S10-13)”
 of 5 bubbles Ho-li-Daaaaaay, 11 Sep 2016 | Read review
“Get a Starwood Group card (SPG) to get 10% off food at most restaurants in the resort.”
 of 5 bubbles Wardfamilyhgate, 5 Sep 2016 | Read review
“Residence rooms are the best for families”
 of 5 bubbles Shamal_PLL, 4 Sep 2016 | Read review
“Ocean suites are worth the money”
 of 5 bubbles muzzlisa, 2 Sep 2016 | Read review
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