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Hotel do Canal

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#1 of 5 Hotels in Horta
Certificate of Excellence
GreenLeadersBronze level
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Hotel do Canal
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354 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Midwest USA
Reviewed 1 week ago

We stayed on Faial Island for 3 days, and Hotel do Canal was our hotel. Older hotel, but clean and fresh inside. Rooms were clean, spacious, and larger than most european hotel rooms. A little dated, but nothing very noticeable, other than the bed mattresses. OK, but need replacing, these were little more than an air mattress with a frame....

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Helpful?
Thank GenoMIchiganYooper
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you very much for staying at Hotel do Canal. It was a pleasure to welcome you as our guests. Comments like yours are most valuable, for they enable us to meet our guest’s needs thus encouraging all of us to fulfil our duties with our most capacities. So we are grateful to you for sharing your opinion...

Stirling, Canada
Reviewed 2 weeks ago

We enjoyed our stay at the Hotel do Canal. The hotel was being renovated during our stay so we could not enjoy the view of Pico Island. But everything else was great. The rooms were very clean and nicely appointed. The beds were 2 twins side by side. It was our first time with this bed configuration, it did not...

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Helpful?
1Thank BJS091
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying with us and for sharing your experience with other travellers. We were delighted to know that you recommend Hotel do Canal. It was a pleasure to welcome you as our guests. We hope to meet you soon and again at Bensaude Hotels! Best regards. Arlene Nazaré Manager

Pennsylvania
Reviewed 2 weeks ago

This is a modern, quiet hotel right on the harbor in Horta, on the Azorean island of Faial. It is an easy walk to everywhere in town. Walk up the street to Peter's, a friendly little bar / cafe that gets crowded at night. Walk another 10 minutes in the same direction and you are at the Ferry terminal. Our...

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Helpful?
Thank coyle101
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you so much for staying at Hotel do Canal and for sharing your experience with other travellers. We were very pleased to know that our services met your expectations. We hope to have the privilege of welcoming you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Lakewood, United States
Reviewed 3 weeks ago

The staff and hotel was nice with the only annoyance was the active rennovation effort and the empty courtyard. The friendly staff provided excellent service and the food was very nice. The location is amazing, down at the marina and walking distance to most things.

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Helpful?
Thank Barry T
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, It was a pleasure to welcome you at Hotel do Canal. We were delighted to know that you enjoyed your stay with us. We hope to welcome you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Lisbon, Portugal
Reviewed 4 weeks ago

Well placed in the city, close to the airport, and quiet ! Very good breakfast with a view to Pico. Restaurants are close, with the marina just in front, all just a few minutes walking. The rooms have a good size interesting decoration of maritime motives.

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Helpful?
Thank DivePortoSanto
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guest, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. We were delighted to know that you enjoyed your stay. We hope to meet you again soon. On behalf of our staff we wish you a pleasant weekend. Best regards. Arlene Nazaré Manager

Funchal, Portugal
Reviewed 12 February 2017

Good location, excellent view to Pico island and the sea! The only problem was the construction works in the front of the hotel. Nice breakfast with local products. a small gym is also available. 10 min taxi to the airport

Review collected in partnership with this hotel
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Helpful?
Thank nunodavidegj
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for writing a review with your opinion about the services provided. We were delighted to know that you enjoyed your stay with us. The exterior works of maintenance at the Hotel now in progress will soon be completed. We apologize for any inconvenience this situation may have caused and...

Elburn, Illinois
Reviewed 10 February 2017 via mobile

On our second day of three night stay and we are overwhelmed by the hospitality. The rooms are very comfortable and have all the amenities you would have in a 5 star hotel in the U.S. Service is top notch. Location is right in the middle of town. The restaurant in the hotel has phenomenal food and I am a...

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1Thank gary s
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. We were delighted to know that you enjoyed your stay and all the services provided including the meals at Restaurant Clipper. We really hope to have the opportunity of welcoming you soon and again at Bensaude Hotels! Best regards. Arlene Nazaré Manager

Antwerp, Belgium
Reviewed 31 December 2016

Hotel do Canal is a very good business hotel that is also a very good base for independent travelers that want to do some walking in Faial. We stayed here 4 nights in December The pictures on the website give you a fair representation of the hotel We enjoyed: - the spacious rooms - nautical theme - quite pleasant -...

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Helpful?
Thank MrLoo
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for your evaluation. We look forward to host you again at Bensaude Hotels! Sincerely yours, Arlene Nazaré Manager

Mattituck, NY
Reviewed 28 December 2016 via mobile

Staff is accommodating, breakfast is great. Dinner, not so amazing. The hotel has a great location, and beautiful views. That makes up for much. The location is excellent for a few great restaurants and the marina, as well as a few local sights. There is a small market down the street, as well as a large super marker several blocks...

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Helpful?
Thank 17wandalust46
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, We would like to thank you for choosing to stay at Hotel do Canal and for taking the time to write a review. Comments like yours are most valuable, for they enable us to meet our guest’s needs thus encouraging all of us to fulfil our duties with our most capacities. We are confident of hosting you again...

Ponta Delgada, Portugal
Reviewed 27 December 2016

I would like to congratulate the hotel canal for the excellent service it presents and for the fantastic transformation that has taken place in its restaurant Clippernestes last years, both in its quality, as in the enovation and sympathy that has presented to all its clients A big thank you to the whole team

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Helpful?
Thank Paulo L
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Sir, We would like to thank you for taking the time to write a review with your opinion about our services. It is always a pleasure to welcome you as our guest. We hope to welcome you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Diretora

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
In Faial Island, Hotel do Canal is located on the ocean front of Horta, with a breathtaking view over the city bay and Pico mountain. In this boutique hotel, the history of Faial Island permeates the interior design with its nautical motifs of sail boats, hydroplanes and the codfish heritage. Hotel do Canal is your port of call in the Atlantic, your home away from home, where you can relax and enjoy yourself with the support of a friendly professional team, whether you are traveling on business or on vacation. ... more   less 

Additional Information about Hotel do Canal

Address: Largo Doutor Manuel de Arriaga, Horta, Faial Island 9900-026, Portugal
Region: Portugal > Azores > Faial Island > Horta
Price Range: $76 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Canal 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Do Canal Horta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel do Canal staff and other travellers.
11 questions
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Questions? Get answers from Hotel do Canal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a view of Pico Island.”
 of 5 bubbles BJS091, 9 Mar 2017 | Read review
“Staff is very sensitive to construction noise, keeping guests on the opposite side thereby greatly limiting room choices.”
 of 5 bubbles 189barryt, 26 Feb 2017 | Read review
“The views from the front are nice, get one of those rooms”
 of 5 bubbles SusanD780, 11 Nov 2016 | Read review
“Ask for a room with a water view”
 of 5 bubbles BudP09, 5 Nov 2016 | Read review
“Room on higher floor”
 of 5 bubbles roelandb_12, 6 Sep 2016 | Read review
5 of 5