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Vila Nova Hotel

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737 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Lisbon, Portugal
Reviewed 4 weeks ago

It's was a really nice stay. The staff is super friendly, it's really close to the centre of the city, you can reserve guided tours through the hotel, since they have a partner company, and the breakfast was always amazing. But one of the things that I didn't like was after checking in and going to my room it was...

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Helpful?
Thank andreia135
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Andreia135, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're very happy for being able to provide an overall pleasant stay. However, we can't overlook your comments about the bed sheets. We will certainly look into that, since it is certainly not acceptable and...

toronto
Reviewed 4 weeks ago

We spent 7 nights at Vila Nova. Unfortunately, we arrived on a sold out weekend so we had to wait until 1 pm for a room (difficult when you arrive 7AM from an overnight flight), but we understood that the standard check in time is 2PM. We appreciated being upgraded to a junior suite enabling the three of us more...

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Helpful?
Thank holiday005
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr/Mrs. holiday005, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you for such a positive evaluation. It surely means a lot to receive all your compliments. Your reference to the Extra Bed is very pertinent, but it is relevant to mention that besides the...

Lido Beach, New York
Reviewed 5 weeks ago

This is an attractive and convenient hotel in the Platano group. The breakfast was a bit disappointing, though, as there were no hot cereals at all, and a limited selection of other items, including eggs. The staff tried to be very helpful, but we were all a bit put off by the response to our pre-arrival inquiry about whether there...

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Helpful?
Thank Amy P
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Amy P, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad we could provide an overall pleasant stay. There is always room for improvement and your review about the breakfast and our staff's willingness to help our guests with anything is extremely motivating...

Mississauga, Canada
Reviewed 20 March 2017

We Staid at Vila Nova Hotel in Ponta Delgada, great location, close to the airport, shopping, downtown, restaurants and boardwalk. Price quality go together, rooms were great, spacious, spotless, awesome breakfast and above all the hotel staff, very courteous and friendly.

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Helpful?
Thank Antonio M
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Antonio M, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It's a great feeling to know we could meet your expectations and provide a good stay in Ponta Delgada! We hope to have the privilege of welcoming you again in our Hotel. Kind regards,...

Landskrona, Sweden
Reviewed 12 March 2017

Very helpful staff that helped me to enjoy my stay at the hotel and that I could see all the sights on the island Sao Miguel during the two weeks of holiday I had on the Azores. What I appreciated especially was that everyone on the Azores can speak English beside Portuguese.

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Thank Ekkehard Christ... J
Sao Bras de Alportel, Portugal
Reviewed 10 March 2017 via mobile

Good location great breakfast,nice and clean, good staff we will come back oh and the price was great also, good parking in the back about 3 euro a day they are very helpful but for tourist information I advise you go to the tourist information stand on the main Street ask for the web cam Link so you can see...

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Helpful?
Thank gorgevn
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. gorgevn, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your feedback will surely be very helpful for our future guests, but the suggestion about the SpotAzores link will also be useful for our reception desk staff to be more helpful. By the way, congratulations...

Aurora, Ontario, Canada
Reviewed 3 March 2017

Stayed at the Vila Nova from from February 15th - 22nd. Our compliments to a well run hotel. It is clean, efficient and friendly, very well located within the village of Ponta Delgada with easy access to the main areas and restaurants. Special thanks to Nicole at the front desk. She was a pleasure to deal with and very helpful...

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Helpful?
Thank Ted S
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Ted S, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We agree. Every member of our team is what makes our service possible, and, therefore, our most valuable asset. We hope to have the privilege of welcoming you again in our Hotel. Kind regards,...

Reviewed 24 February 2017

Great hotel location, quiet and clean with easy access to all amenities. Would be nice to have fridge in room as well as maybe coffee maker or kettle. Breakfast was included with our stay, was great had good variety. We had died ne'er one night found 25 euro ea a little expensive for what was served. Overall staff very helpful...

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Helpful?
Thank Sandra C
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. Sandra C, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It is very satisfying to learn that your stay in our hotel was a pleasant one. Nevertheless, we've taken your comments about the kettle, coffee maker and fridge into consideration and should inform you...

Panama City Beach, Florida
Reviewed 23 February 2017

Your hotel was very clean. However the bed was too firm for us. We would enjoy a fridge in room. The shower pressure was great. The room was very quiet. Breakfast was great. Lots of choices. Bright and airy lobby and public sitting area.

Review collected in partnership with this hotel
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Thank JoAnne M
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. JoAnne M., first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We are very appreciative of all of your compliments to our breakfast and comfort of our hotel. Your suggestions regarding the mattress and minibar have been taken into the best consideration and will help...

London, United Kingdom
Reviewed 18 February 2017 via mobile

Nice hotel, with a pool and nice view, close to shops and town centre. Lots of places to eat Staff friendly, restaurant/bar in the hotel serve good food All speak good English Rooms nice and clean with a balcony

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Thank jem320
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. jem320, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It is heartwarming to be able to provide good experiences in our hotel. We're truly happy we didn't compromise. Your detailed evaluation is very motivating and hopefully very useful for other guests. We hope to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Vila Nova Hotel is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport. ... more   less 

Additional Information about Vila Nova Hotel

Address: Rua Joao Francisco Cabral 1 3, Ponta Delgada, Sao Miguel 9500-208, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: $106 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Nova Hotel 3*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
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Questions & Answers

Here's what travellers have asked, with answers from Vila Nova Hotel staff and other travellers.
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Questions? Get answers from Vila Nova Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front overlook the harbour; at the back, the pool and are possibly quieter, but all are sound-proofed.”
Timski4u, 18 Apr 2017 | Read review
“View with balcony is good”
maryprettie65, 1 Apr 2017 | Read review
“Enjoyed facing the ocean.”
holiday005, 22 Mar 2017 | Read review
“The neighborhood was very quiet. Front of the hotel looks out on the old fort.”
amypE7739BW, 20 Mar 2017 | Read review
“Rooms are very clean, good beds.”
antoniomL3459QF, 19 Mar 2017 | Read review
5 of 5