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Hotel Acores Atlantico

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Hotel Acores Atlantico
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176 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Madrid, Spain
Reviewed 21 July 2016 via mobile

Building and facilities are a bit aged, but rooms are clean and comfortable, and staff is very friendly. Rooms that face the marina make a difference. Choose higher floors if you can. Noises not an issue in the rooms that face the sides, but these rooms lack the nice ocean view.

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Helpful?
Thank Rafa C
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking your time to review our Hotel. Your comments are indeed valuable to us. We are glad that our rooms meet your expectations as comfortable and clean , and you were happy with our staff . Anyway we look forward to welcoming you back at our Hotels. Best Regards,

The Netherlands
Reviewed 29 June 2016

To Good to be average and to poor to be Very Good. The hotel lies on a perfect spot, right near the harbor, center, shops and restaurants. The rooms are ok, but somewhat faded, damp and could use some new paint, flooring. The breakfast is fine, but when crowded they will have a problem supplying it. The atmosphere is ok...

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Helpful?
Thank robispho
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us during your recent stay. We are glad that you like our location, breakfast and rooms. Your comments are indeed valuable to us as they help us a great deal of effort is a put into establishing effective action steps for constant improvement. We look forward to...

Funchal, Portugal
Reviewed 28 June 2016 via mobile

This is one of the major problems with the Hotels in Ponta Delgada. Most of them are old, needing urgently a renewal and most of them lacking charm. The best part is the simpaty of the staff, the breakfast and the localization (just in front of the marina). Its a pity, because with a renewal, it could definetly do proud...

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Helpful?
Thank cdn07
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for sharing your experiences of your stay with us. We are happy that you were pleased with our team, breakfast and the location. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guests expectations and create value at every encounter. We'd hope to have another opportunity to welcome...

Portsmouth, New Hampshire
Reviewed 13 June 2016

Had a great room overlooking marina, with a small balcony. Room features were very old-fashioned and unfortunately using the shower was a daily chore as the curtain was not wide enough and shower head leaked. The tiled floor usually ended up with water and made it particularly dangerous. Hair dryer was really bad and not very powerful before the handle...

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Helpful?
Thank beemer46209
Maria P, Guest Relations at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking your time to review our Hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guests expectations and create value at every encounter. We'd hope to have another opportunity to welcome you back for a more overall enjoyable stay. Regards,

New Haven, Connecticut
Reviewed 8 June 2016

We stayed here a week on a Groupon/SATA deal, and thought it was quite a good deal for the cheap price we paid. The staff was excellent, always friendly and eager to help. The room was clean and had the usual amenities, including a balcony which overlooked both the port and the city. And the location was great, right across...

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Helpful?
Thank Providence_RITom
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Guest, First of all thanks a lot for having chosen Hotel Açores Atlântico. We are happy to know that the hotel pleased you, and the stay went well. Please rest assured that the shower and the sandwich are a matter that we take very seriously and it is important to us, and it's something we follow very strict procedures...

Reviewed 6 June 2016 via mobile

Right on the marina and walking distance to some great restaurants on the main strip as well as the marina. Rooms are good. Hotel is a little dated but comfortable. Dilsa from the front desk is the best. My daughter Emma loved her. She booked everything for us from tours, rent a car, restaurant recommendations.

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Helpful?
Thank Vesna R
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for taking your time to complete our Guest Experience Survey. We are happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for sharing your experience . Kind regards Natália Raposo Deputy Manager

new york
Reviewed 2 June 2016

My husband and I just got back from Ponta Delgada, Sao Miguel. We stayed at Hotel Acores Atlantico for a week. The hotel itself is a bit old-fashioned, especially compared to its sister hotel next door (Hotel Marina Atlântico, which is more modern and upscale). But it is very charming and has a welcoming atmosphere. Good breakfasts. Big pool. Clean...

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Helpful?
Thank turkey_vacation
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Guest, First of all thanks a lot for having chosen Hotel Açores Atlântico and for sharing a positive comment with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to the pleasure of welcoming you back to the Açores...

Boston, Massachusetts
Reviewed 2 June 2016

I stayed at the Hotel Acores Atlantico for a week. PROS: 1) The location is SUPERB- right on the main street/across from the harbor. 2) For what I paid via a Groupon/SATA deal, the value was great. 3) Lovely balcony with a table/chairs and city view. 4) Large free breakfast spread. They even had several local cheeses every morning! This...

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Helpful?
Thank Kait_De
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Guest, Thank you for sharing your experience of your stay with us. We're happy that the team took good care of your ensuring an overall enjoyable time, and thank you for further construtive feedback. We have a pleasure to let you know, that we already changed all of hotel pillow's. We'd hope to have another opportunity to welcome you...

Los Angeles, California
Reviewed 25 May 2016 via mobile

My husband and I purchased six nights with this hotel through a package created by SATA and Groupon. Rooms were clean, views of the port and city from our room were beautiful, and the central location was easily accessible and handy. The front desk staff for the most part were quite helpful with making dinner reservations and calling transportation for...

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Helpful?
Thank Carolyn H
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Mrs Carolyn-H, Thank you for sharing your thoughts following your recent stay with us. We are happy to know that our hotel pleased you, and that your stay went well. We wish to welcome you back again for your next stay at Açores Atlântico Hotel. We must simply apologise for the wi fi service and Bar Cocktaul's weren't at...

Los Angeles, California
Reviewed 24 May 2016 via mobile

A stayed at the sister Marina hotel for three nights and moved here for a Saturday night due to no availability. It is getting old, although my twin room was ok size wise. The room had direct view of the harbor (they have partial view rooms too due to the building type). The internet didn't work at all at the...

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Helpful?
Thank LoyaltyLobby
Natalia R, Deputy Manager at Hotel Acores Atlantico, responded to this review

Dear Mrs, Thank you for sharing your expereinces of yor stay with us. We apologise that internet service wasn't work well at the 416 room. We'd hope to have another opportunity to welcome you back for a more overall enjyable stay. With thanks and regards Natália Raposo Deputy Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Acores Atlantico

Address: Avenida Infante Dom Henrique 113, Ponta Delgada, Sao Miguel 9500-767, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: $121 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Acores Atlantico 4*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#9 Luxury Hotel in Ponta Delgada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Acores Atlantico staff and other travellers.
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Questions? Get answers from Hotel Acores Atlantico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper level floor facing the water for best views”
 of 5 bubbles sapphire0916, 18 Oct 2016 | Read review
“Request to have a view of the harbor - we were placed on the highest floor with a spectacular view of the harbor and the town. It was wonderful.”
 of 5 bubbles jacquelinej598, 16 Oct 2016 | Read review
“Rooms 09 to 19 have a view of the ocean.”
 of 5 bubbles 936deannaq, 14 Oct 2016 | Read review
“higher floors, sea view”
 of 5 bubbles 13stevef13, 9 Oct 2016 | Read review
“Was on 4th floor facing marina, no complaints about view or noise.”
 of 5 bubbles beemer46209, 13 Jun 2016 | Read review
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