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Pestana Cidadela Cascais

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Pestana Cidadela Cascais
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1,092 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Cheltenham, United Kingdom
Reviewed 21 May 2016

We stayed one night in this converted fort at the end of a week long guided tour of Lisbon and Porto. It was the perfect place to relax. Even though it was the Sunday of the April bank holiday weekend, and Cascais was heaving with people, the hotel was quiet and calm. Our room was a very long walk from...

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Helpful?
Thank Karen F
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Ms. Karen F., Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada, & Art District .We really appreciated your detailed review and believe that it will be very useful for other travelers who are thinking to come to Cascais. We are very happy to hear that you enjoyed the dinner, the...

Manchester
Reviewed 21 May 2016

We had a short visit but were very impressed by the location, the facilities and particularly the excellent staff. Staff went out of their way to give help and advice and provide assistance. Would love to return soon!

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Thank Derail9
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Derail9, Thank you for your comments and for the kind words about our staff, facilities and location! We were very happy and just want to receive it many more times so that we can continue to surprise. Best Regards, Joana Soeiro Hotel Manager

Cullman, Alabama
Reviewed 20 May 2016

This hotel was definitely one off the highlights of our trip! The location is perfect, within walking distance of anything you need. The staff is impeccably trained and facility is so unique you ant help but enjoy it!

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Thank Mcosmith
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Mcosmith, Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District. We really appreciated your most kind review. We are very happy to hear that you enjoyed your stay with us. We look forward to welcome you again in the near future. With kind regards, Joana Soeiro, Hotel Manager

Newcastle upon Tyne, United Kingdom
Reviewed 18 May 2016

The hotel is built inside the walls of an old fort/Citadel although built into some of the original structure the rooms are very well appointed (and the beds are very comfortable) as are the public rooms and restaurant, we only stayed one night and had diner in the restaurant which was very good and very well presented the view looks...

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Thank tony w
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Mr. Tony W., Thank you for your comments and for the kind words about the service! We were very happy and just want to receive it many more times so that we can continue to surprise. See you soon! Joana Soeiro Hotel Manager

Funchal, Portugal
Reviewed 18 May 2016

Excellent staff, very good location (near the marina), magnificent sea view, nice interior swimming pool, great food. The conference room is large enough to 60 people. To improve: my room has a musty smell.

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Thank PedroSerpa2014
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Mr. PedroSerpa2014, We appreciate your comments regarding your stay at Pestana Cidadela Cascais. It is always a pleasure to receive positive feedback. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future....

Reading, United Kingdom
Reviewed 18 May 2016

The hotel, within the Cidadela, has been designed and built to a very high standard. The rooms overlooking the port are of a good size, excellent bathrooms and a private balcony. The hotel is a few minutes walk from the centre of the town, but being just out the centre is peaceful in the evening. The staff are all extremely...

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Thank 48lesley
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear 48lesley, The Pestana Cidadela Cascais would like to thank you for your excellent review. We would also like to say that your kind words gave us a great feeling of happiness and proud. We are all very happy to hear that you have enjoyed your stay with us and we look forward to welcome you once again. With kind...

Dublin
Reviewed 16 May 2016

This is a great modern hotel although some maybe a little disappointed that the modern minimalist-style of the interiors is not quite in sync with the historic structure and history of the citadel. Those who enjoy modern luxury and facilities will not be disappointed. Staff and service excellent throughout. Did not eat in Restaurant so can't comment but buffet breakfast...

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Thank jfireland
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Jfireland, Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District and for sharing your experience here with us on Tripadvisor. Your feedback is very important for us, we always try to keep our hotel up to the standard expected by our visitors in order to offer them a...

como
Reviewed 16 May 2016

Fantastic hotel in a very nice location. Good size of standard room, very good breakfast wth fresh fruits and an amazing ocean view! Friendly and helpful people at the reception desk. The interior swimming pool is a plus!

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Thank inesComo
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Ms. InesComo, Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District .We really appreciated your review and believe that it will be very useful for other travelers who are thinking to come to Cascais. We are very happy to hear that you enjoyed your stay with us. We...

Dublin, Ireland
Reviewed 11 May 2016

Myself, my husband and three friends had a lovely short stay at the Pestana Cidadela Cascais. The hotel was lovely, the staff were very friendly and the breakfast was perfect. I enjoyed some treaments in the Spa and the girl I dealt with was excellent. Cascais is a beautiful spot and ideal for a few nights. The location of the...

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Thank Sinead M
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Sinead Murphy, Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District and for sharing your experience here with us on Tripadvisor. Your feedback is very important for us, we always try to keep our hotel up to the standard expected by our visitors in order to offer them...

London, United Kingdom
Reviewed 10 May 2016

Excellent location in the town which we have visited three times, it's a quiet hotel but short walk from the town centre behind huge ancient castle walls. We will come back! Ideal to relax here after a day of exploring Lisbon which is 30 mins away on a fast train.

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Thank nipper2016
Odete F, Gerente de relações com clientes at Pestana Cidadela Cascais, responded to this review

Dear Mr. Nipper2016, The Pestana Cidadela Cascais, Pousada & Art District would like to thank you for your excellent review. We would also like to say that your kind words gave us a great feeling of happiness and proud. We are all very happy to hear that you have enjoyed your stay with us and we look forward to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 

Additional Information about Pestana Cidadela Cascais

Address: Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal (Formerly Pousada de Cascais)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: $165 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Cidadela Cascais 5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your Pestana Cidadela Cascais reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Family Hotel in Cascais
#6 Spa Hotel in Cascais
#6 On the Beach Hotel in Cascais
#6 Business Hotel in Cascais
#8 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Cidadela Cascais staff and other travellers.
11 questions
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Questions? Get answers from Pestana Cidadela Cascais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Same floor and corridor as breakfast restaurant facing either way”
 of 5 bubbles MuttonSt, 16 Feb 2017 | Read review
“Please not the court!”
 of 5 bubbles Dimonte0412, 26 Oct 2016 | Read review
“Superior Sea view room is the most expensive but really doesn't worth it”
  • not the most impressive sea view from the balcony
 of 5 bubbles vz700, 27 Sep 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles Herman1745, 20 Sep 2016 | Read review
“Junior suites are beautiful! But all rooms we saw looked of a lovely quality.”
  • Standard room
  • Junior suite bedroom
 of 5 bubbles Buggybex, 16 Sep 2016 | Read review
5 of 5