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Arrived late Monday evening and didn't realise we needed to have a code to get in. Called using number on signage, guy on the phone wasn't particularly helpful. When we tried calling again there was no answer. Thankfully the woman on the ground floor apartment...More
Response from Hello L, Gestor de Relações Públicas at Hello Lisbon Santos ApartmentsResponded 3 weeks ago
Thank you for your comments!
There is a virtual phone reception and an intercom at the buildings entrance, both which call directly to us 24/7 and are highly indicated.
Unfortunately, regarding the constructions on the building next door, there is nothing we can...More
We've just got back from staying in these apartments. We were in apartment 0B so on the ground floor. The apartment had two floors and two toilets, a kitchen, living room and a double bed. We were very pleased with the cleanliness and the size...More
Response from Hello L, Gestor de Relações Públicas at Hello Lisbon Santos ApartmentsResponded 4 weeks ago
Thank you for you comments!
We are glad we could fix the situation and you had a pleasant stay!
We finally found the apartment at the top of steps next to a cafe,very little signage.we hadn't been given a password to enter the building,fortunately someone had left entrance open.finally we made contact via a phone,told we should have been sent a code to enter...More
Response from Hello L, Gestor de Relações Públicas at Hello Lisbon Santos ApartmentsResponded 3 July 2017
Thank you for you comments!
We have a Virtual Reception Phone and a intercom inside and out of the building available 24/7 for our guests to help with the check-in information and any other questions, requests or tips.
For - Excellent modern spacious apartment with great facilities.
Bus and tram stops right outside.
Plenty of bars/eating places nearby (with good WiFi).
Against - The Wi-Fi must have been faulty as even with the provided TP-Link Range Extender it was hopeless.
3 small towels...More
We went to Lisbon for our 2 year anniversary and had it ruined when my partner was chewed to bits by bed bugs in our Hello Lisbon Apartment. Her whole body, including her face was covered in itchy, painful welts and for the last 5...More
5 Thank jncola
Response from Pedro M, Diretor-Geral at Hello Lisbon Santos ApartmentsResponded 21 February 2017
I'm really quite surprised by your message, so many time after your stay, and after our approach. This kind of bug is brought by some guest and does haven't nothing to do with the care on our work, or the cleaningness of the...More
US$71 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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