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Altis Grand Hotel

Booking.comUS$217*
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#90 of 248 Hotels in Lisbon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Altis Grand Hotel
Altis Grand Hotel
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776 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Beirut, Lebanon
Reviewed yesterday NEW

I have been to Altis Grand for a two days conference that we organized at work. The selection of this hotel has been made by a local colleague of ours who surely knows better about Lisbon. Location is in the center of Lisbon in one of the fanciest areas and you can find two good restaurants nearby: Dotte and Guilty,...

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Helpful?
Thank Ghinwa_B
Myanmar
Reviewed 5 days ago NEW

I stayed here with a group, in a double room although by myself. Room was large, pleasant, free wi fi, and good housekeeping. When we returned for one last night, I was assigned a single room, in the old nonrenovated tower...very damp-smelling, I had purchased a 3 night stay thru the tour company so I would not need to change...

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Helpful?
Thank nursebetty38
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your stay with us. Your feedback is very important to us! We are delighted to realize that you felt the genuine hospitality of our Concierge Team and felt that it was a plus to your experience...

Seltjarnarnes, Iceland
Reviewed 6 days ago NEW

Clean hotel with good breakfast. People at the reception always ready to help. I did not try the gym and the pool, heard good thing about it. To the city center was 20 to 30 minutes walk. I recomend it and would wisit it again.

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Helpful?
Thank pallb
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. We are glad to realize that you had a pleasant stay with us. It is always very good to receive this kind of feedback! Thank you very much for your compliments and recommendation! We will be very...

Cape Breton Island, Canada
Reviewed 6 days ago NEW

Typical "big box" hotel, nothing wrong with it but nothing to set it apart. Staff were excellent and there is lots of space. Rooms were comfortable and large (especially by European standards). Breakfast was included and there was a wide variety. Location was excellent , we walked everywhere and there were no problems.

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Helpful?
Thank otis1299
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. We are delighted to see all your compliments regarding your stay with us. It is always very rewarding to know that you had a pleasant stay! Thank you very much for your recommendation! We will be very...

Bainbridge Is WA
Reviewed 1 week ago

Splendid furnishings. Excellent, free wi-fi. The toilet/bidet area featured a opaque privacy door. Two vanity sinks. Flat screen tv. Impressive buffet breakfasts. Attentive staff. Two blocks from a well-stocked grocery store.

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Helpful?
1Thank Tmac7303
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, We really appreciate for taking the time to write such a nice review about your hotel experience. We are delighted to know how wonderful was your stay with us. It is always very rewarding to know that we exceeded the expectations. It was a pleasure to provide you a memorable stay in Lisbon and we will be...

Toledo, Ohio
Reviewed 2 weeks ago

I didn't know what to expect before arriving, but left generally satisfied with my four nights at the Altis Grand Hotel in Lisbon. While the hotel isn't in the historic city centre, it honestly isn't that far. It took about 15-20 minutes to walk to the old town near the the Lisbon Cathedral and the Praça do Comércio. Public transport...

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Helpful?
1Thank planetraincar
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a detailed review about your hotel experience. We are glad to realize that, despite some unpleasant details, you had a pleasant stay with us. It is always very rewarding to know that! The team of Altis Grand Hotel is committed...

Northern Argentina, Argentina
Reviewed 2 weeks ago via mobile

Stayed for 3 nights at this hotel, its a nice hotel but felt it far from city centre and also it felt that its more for business man not vacation , breakfast was good, the good thing that they have free airport shuttles you just need to book it through the hotel reception

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Helpful?
Thank rreina51
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write a review about your hotel experience. We are glad to realize that you had a pleasant stay with us. It is always very good to receive this kind of feedback! Thank you very much for your compliments and recommendation! We will...

Reviewed 2 weeks ago

It is a beautiful hotel located in the best place. It only takes you 15 - 20 minutes walking to get to the center and it is beautiful. Taxis are cheap during the day it cost 5-7 EU to get to Colombo mall and less to get to the center. We did not have time to try the SPA but...

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Helpful?
1Thank Dolores V
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write a review about your hotel experience. We are delighted to realize how pleasant was your stay with us. It is always very good to receive this kind of feedback! Thank you very much for your recommendation! We will be very happy...

Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

Had a nice stay here, but felt it was expensive for the offering. For a 5 star hotel, the rooms were very small but nice. Reception staff were great, but felt the breakfast staff could have been more attentive. Spa is good, fairly quiet, but with the silly rule that you need to have a bathing cap. Not a bad...

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Helpful?
Thank Frank M
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write a review about your hotel experience. We took good care of the notes that you have highlighted and we guarantee that they will receive our best attention so we can improve our service and maximize the satisfaction of our valuable guests....

London, United Kingdom
Reviewed 3 weeks ago

I stayed at the Altis Grand for 2 nights with friends. On arrival our room was not quite ready and we were immediately offered complimentary drinks from the bar whilst we waited. We were most impressed by the welcoming, attentive service. We had the impression that nothing was too much and that staff genuinely took pride in contributing to guests'...

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Helpful?
Thank diamondt11
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a wonderful review about your hotel experience. We are delighted to realize how pleasant was your stay with us. It is very rewarding to see all your compliments regarding our team! We will share your kind words with all of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $193 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#18 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#72 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Grand Hotel staff and other travellers.
25 questions
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Questions? Get answers from Altis Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no information to share.”
Tmac7303, 12 May 2017 | Read review
“Choose another hotel”
Natalia_Fraser, 24 Mar 2017 | Read review
“The higher the room the better the view, room 403 is looking at the ceiling of the pool.....”
FredvanhetNederend, 22 Mar 2017 | Read review
“I think it's quite a selective hotel ...so no problem”
941hilaryt, 8 Mar 2017 | Read review
“Ask for a room on the higher floors”
AlisonD489, 14 Feb 2017 | Read review
5 of 5
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US$217* /night
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Prices are for 1 room, 2 adults
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