We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Altis Grand Hotel

Show Prices
#93 of 247 Hotels in Lisbon
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Altis Grand Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

685 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 288: English reviews
Start your review of Altis Grand Hotel
 Click to rate
Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

My husband was here on a business trip and I met him once his meeting was over. The day before I got here he got food poisoning ( from a restaurant completely unrelated to the hotel). The staff took such good care of him asking if he needed water or tea. When I got here we asked if we could...

 Report
Helpful?
Thank juliemcdcraw
Reviewed 6 days ago NEWvia mobile

The staff, the food, the location, the facilities - everything from the rooms to the service has been amazing! Whether it's family or business or both this hotel is a perfect place to have as a home base while in Lisbon.

 Report
Helpful?
Thank Kenny C
Norfolk, United Kingdom
Reviewed 1 week ago

The staff in this hotel were welcoming and helpful, the room we selected on the 9th floor was spacious and comfortable, as seasoned travellers we like a good breakfast and this hotel did not disappoint, a good selection of continental and hot cooked, probably the best scrambled eggs off a hot plate I've had! This hotel is a bit of...

 Report
Helpful?
Thank Alison D
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We are glad to know that you had a pleasant stay and felt the genuine hospitality of our staff. We are proud to realize we exceeded the expectations, even more, during a...

Solna, Sweden
Reviewed 1 week ago via mobile

A typical grand hotel with marble and bling, but just like many of them they feel a bit dated nowadays. Service was great but somewhat slow. Room was clean and spacious enough with a comfy bed. The bathroom had a tub with shower, which was a nightmare to operate! Breakfast was plentiful and offered a wide variety that should appeal...

 Report
Helpful?
Thank Zebban
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We are glad to know that you had a pleasant stay and felt the genuine hospitality of our staff. It is always very rewarding to know that! Thank you very much for...

Brighton, United Kingdom
Reviewed 2 weeks ago via mobile

Our recent stay in this otherwise lovely hotel was spoilt by our visit to the restaurant D.fernado grill on the 12th floor. There were few customers there but this doesn't usually put us off. The evening before we'd had some decent wine for a fair price in the bar there. For some reason they have decided to up the restaurant...

 Report
Helpful?
Thank Thetunnicliff
Manchester, United Kingdom
Reviewed 2 weeks ago

Room, location, breakfast all good but what was really annoying was we booked this hotel because we like a good pool. The pool was not available the entire time, we were not told in advance despite booking direct with the hotel, nor at check in, we had to ask to get an update and were given no apology.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Caroline418
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We are glad to know that you had a pleasant stay. It is always very rewarding to know that! Regarding the closing of the swimming pool, unfortunately we were forced to do it due to a serious problem with...

London, United Kingdom
Reviewed 2 weeks ago

Hotel is great and located a short walk away from the main areas of Lisbon. Room was a good size (3 in a room) - and all very clean. Breakfast was good - a very large selection of food - all fresh and good quality. Staff were all friendly and helpful. Only downside was when looking for a hotel -...

 Report
Helpful?
1Thank Rav M
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We are glad to know that you had a pleasant stay and felt the genuine hospitality of our staff. It is always very rewarding to know that! Regarding the closing of the...

Istanbul, Turkey
Reviewed 3 weeks ago

I stayed at Altis Grand for a business event. Room was good, stuff was very kind, helpful and always smiling, food is pretty good especially deserts. It takes only 15 min to walk to the see side and it's very good way to walk. I recommend for Lisbon visitors

 Report
Helpful?
Thank Ali Y
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We are glad to know that you had a pleasant stay and felt the genuine hospitality of our staff. It is always very rewarding to know that! Thank you very much for...

Worcester, United Kingdom
Reviewed 3 weeks ago via mobile

We arrived in good time.. Room was not ready until 3pm instead of 2pm. The pool is closed but we was not made aware at booking. We only booked for pool as well as deluxe rooms. Deluxe room is good size but bed is very uncomfortable. TV was broken and had to wait for someone to fix. Breakfast was good...

 Report
Helpful?
1Thank LeoBenjaming
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write about your hotel experience. Your feedback is very important! We regret to realize that your expectations weren't met. Regarding the closing of the swimming pool, unfortunately we were forced to do it due to a serious problem with the water supply...

Reviewed 19 January 2017 via mobile

The room is nice, the location is good near liberty street.the food is normal , the service during the breakfast is very slow. Getting an omelette would take more than 20-30 min. A friend's birthday was during our stay, the hotel sent him a bottle of wine as a gift which was a very nice gesture . The hotel requires...

 Report
Helpful?
Thank karim m
GSAltisTeam, Guest Experience Ambassador at Altis Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to evaluate your hotel experience. Your feedback is very important. We are glad to know you had a pleasant and comfortable stay. It is always very rewarding to know that. We regret to hear that not all aspects of your stay were as...

528 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (174)
Viewed
Room/Suite (31)
Viewed
Bathroom (13)
Viewed
Hotel & Grounds (23)
Viewed
Dining (6)
Viewed
Family/Play Areas (1)
Viewed
2:15
Videos (2)
Viewed
Other (98)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (289)
Viewed
Amenities (74)
Viewed
Double Deluxe Room (33)
Viewed
Dining (62)
Viewed
Suite Junior (60)
Viewed
The Hotel (29)
Viewed
Triple Deluxe Room (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (16)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lisbon hotels
The Vintage Lisboa
#45 of 247 in Lisbon
710 reviews
Baixa, Rossio & Restauradores
Altis Avenida Hotel
Altis Avenida Hotel
#33 of 247 in Lisbon
1,191 reviews
PortoBay Liberdade
#22 of 247 in Lisbon
706 reviews
Show Prices
Show Prices
Show Prices
Altis Prime
#49 of 247 in Lisbon
607 reviews
Altis Suites
#112 of 247 in Lisbon
257 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $157 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Jetsetter so you can book your Altis Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#19 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#74 Luxury Hotel in Lisbon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Altis Grand Hotel staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Altis Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the higher floors”
 of 5 bubbles AlisonD489, 14 Feb 2017 | Read review
“try to find your luck in any other 5star hotel, there are many in this beautifyl city”
 of 5 bubbles lifeisustawalk, 17 Jan 2017 | Read review
“Get a main street high floor room”
 of 5 bubbles taldebsi, 5 Jan 2017 | Read review
“If you have a balcony, check the door for gaps”
 of 5 bubbles stereid_82, 30 Dec 2016 | Read review
“If you can go for the Deluxe Premier deal all on higher floors”
 of 5 bubbles 226patrickf, 28 Nov 2016 | Read review
5 of 5