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Altis Belem Hotel & Spa

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842 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Sao Paulo, SP
Reviewed yesterday NEWvia mobile

Great hotel! Look amazing! I was there in two different rooms..the both are excellent! I was just angry because of spa and wellness...I wanted to go for massage and some treatments and they were so lazy and didn't want to answer to the phone..and when i asked them face to face they said there is no place for anything

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Helpful?
Thank Andre35sao
GuestExperienceMng, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking some time to write us about your experience. We are glad that you enjoyed the room and regret your experience at the Spa. Should there be a future opportunity to welcome you back, please do let us know in advance, and we will be pleased to assist you on booking a Spa...

Manchester, United Kingdom
Reviewed yesterday NEW

My trip was made by this hotel. In the beautiful Belem in which the town centre is only a short walk away! Stunning views from hotel room. Not only was the hotel and rooms architecture fantastic - but so was the staff. From the waitors, to the reception to the gentleman who ran the shuttle bus into the city, all...

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Helpful?
Thank tashafirth
Madrid, Spain
Reviewed 3 days ago NEWvia mobile

It's my second time in this hotel for business and i'd like to visit it again with my family. Expensive but the location is great, close to the river. I need to try the SPA. Also its an experience to reserve in the restaurant Feitoria. Minimalist style but with care for detail. ONE SUGESTION FOR THE HOTEL: Considering the profile...

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Helpful?
3Thank Gustavo N
GuestExperienceMng, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking some time to share your experience at Altis Belém Hotel & Spa. It is a pleasure to acknowledge that you like the Hotel and will be truly glad to welcome you and your family for a relaxing break in our City. We took good note on your suggestion. Looking forward to welcome...

Cheshire
Reviewed 6 days ago NEW

We stayed at the Atlis Belem after a couple of bad nights in the Altis Grand. On arrival, and asking about our stay at the other Altis, the staff upgraded us. The room we had was a suite with its own Jacuzzi on the balcony. The bed was very comfy and we had a great view of the river. The...

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Helpful?
3Thank stereid_82
GuestExperienceMng, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking some time to write us about your experience at Altis Belem Hotel & Spa. We are glad you have enjoyed your stay and that you were to experience the several services and facilities available. Should you come to Lisbon in the future, we will be pleased to welcome you back. Kindest regards,...

Rome, Italy
Reviewed 6 days ago NEW

My husband and I spent 4 days in Lisbon, a beautiful city. We chose the Altis Belem Hotel for the location and the spa experience. The location was perfect as the hotel is in Belem, a quiet, but active section of the city right on the river. We conveniently walked throughout the area and found several nice restaurants, but also...

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Helpful?
1Thank SAQ2013
GuestExperienceMng, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind and detailed comments on your stay at Altis Belem Hotel & Spa. We are truly pleased that you have enjoyed the Hotel, its services and facilities and that you found the location convenient. We hope to welcome you in the future, and will be pleased to make a reservation in advance...

Dresden, Germany
Reviewed 1 week ago

Book with breakfast and take your time for the spa! Very good! One of the best place I have ever been around the globe. I am coming back. Walk along the river and see the monastery, Tram is also very Close.

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Helpful?
2Thank hreisi_846350
GuestExperienceMng, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your nice review! We are pleased to know that you enjoyed our Hotel and that you had some time to visit around. We look forward to welcoming you back! Kind regards, Guest Service

Peterborough, United Kingdom
Reviewed 1 week ago

Where to begin? We'd booked two rooms in this hotel for three nights to celebrate my birthday, with a table for dinner on Saturday evening at the Feitoria restaurant. The restaurant subsequently had to cancel my booking, which left us stuck with the rooms fully paid for and unable to have the dinner we were flying to Lisbon for. Instead...

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Helpful?
2Thank Gareth E
GuestExperienceMng, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Mr Evans, Thank you very much for taking some time to write us so kind review. On the behalf of the entire team, it was a pleasure to prepare each detail of your stay. It is truly rewarding to acknowledge that we made an impact and provided you and your family an authentic and memorable experience. Your kind comments...

Hampshire, United Kingdom
Reviewed 2 weeks ago

All aspects of our stay were brilliant. The staff were very friendly, helpful beyond what was expected, and Fettoria restaurant cannot be faulted. We would recommend to anyone who enjoys the finer things in life.

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Helpful?
3Thank 33margaret
GuestExperienceMng, Gestor de Relações com o Cliente at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. It was a pleasure to have you and your family at our Hotel. We are truly pleased to know that we went beyond your expectations and that we have provided you a memorable stay. We look forward to welcoming you in the future. Yours sincerely, Guest Service

Bakersfield, California
Reviewed 3 weeks ago

This hotel was the last hotel of a weeks vacation in Portugal. It was perfect to relax, and enjoy Lisbon on our last two days. The location on the waterfront marina is beautiful with views from the room to the boats and ship coming down the Tagus River, The 25 de Abril Bridge and the giant statue of Jesus Christ...

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Helpful?
3Thank Trisha G
GuestExperienceMng, Guest Relations Manager at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your enthusiatic review on your recent experience at our Hotel! We are truly pleased to know that you have enjoyed the Hotel location and its facilities and that the Team made an impact in your stay. Your appreciation words on Teresa have already been shared with her and the team. We are truly...

Reviewed 3 weeks ago

This is a fantastic place to stay next to river Tagus and old historical attractions of Lisbon. The hotel has modern ambiance, fantastic service and very good food. It hosts a restaurant with Michelin stars if you choose to eat there as well.The hotel management is responsive to the guests, they are very friendly and professional. If you are in...

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Helpful?
2Thank ELMaverick
GuestExperienceMng, Guest Relations Manager at Altis Belem Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking some time to share your experience at Altis Belém Hotel & Spa! We appreciate your comments very much! Reviews like yours definitely makes us feel proud and are a boost for our team members who continuously seek attention to detail and service personalization. Please do contact our Guest Service on your next...

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Staying in Belem

Neighbourhood Profile
Belem
Belém is the "capital of the Portuguese Discoveries" and a photographer's paradise. You can spend an entire day exploring this neighborhood: monuments (Jerónimos Monastery, Belém Tower, Monument to the Discoveries), museums (Coach Museum, Centro Cultural de Belém) and breathtaking views of the Tagus river will make your visit worth your time. Belém also offers a variety of restaurants and cafes, namely the famous - and delicious - "Pastéis de Belém" (typical Portuguese custard tarts; make sure you buy an extra box of those!). Easily accessible from Lisbon's historic center, Belém is a must-do, especially if you're spending more than one day visiting the Portuguese capital.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Altis Belem Hotel & Spa Hotel Altis Belem - Luxury & Design by the River Altis Belem Hotel & Spa is a 5 star design hotel in Lisbon, located in Belem overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil. ... more   less 

Additional Information about Altis Belem Hotel & Spa

Address: Doca do Bom Sucesso, Lisbon 1400-038, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Belem
Price Range: $209 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Belem Hotel & Spa 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Altis Belem Hotel Lisbon
Hotel Style:
#5 Spa Hotel in Lisbon
#5 Business Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#14 Family Hotel in Lisbon
#16 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Belem Hotel & Spa staff and other travellers.
7 questions
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Questions? Get answers from Altis Belem Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is best”
 of 5 bubbles stereid_82, 3 Dec 2016 | Read review
“The rooms are very modern and sleek. Some of the suites have jacuzzi's on the balcony. I highly recommend this room if its in your budget. All the rooms are beautiful!”
 of 5 bubbles 669trishag, 16 Nov 2016 | Read review
“All rooms are nice and spacious, however a room overlooking Tagus would be nice.”
 of 5 bubbles ELMaverick, 15 Nov 2016 | Read review
“Ask for a room facing the water.”
 of 5 bubbles wrexham83, 7 Nov 2016 | Read review
“take the rooms that are facing the sail boat bassin I prefer the rooms on the the second floor ”
 of 5 bubbles nycfirst2015, 22 Oct 2016 | Read review
5 of 5
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