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Altis Prime

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#50 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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Altis Prime
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621 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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London
Reviewed 2 days ago NEW

Very nice stay, rooms huge with everything you could want. Staff very attentive and helpful, Maid even wash up our kitchen ware. 5 minute walk to tube and small supermart just on the corner. recommend a massage if you have time, very nice !

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Thank a2p4me
Staffs, UK
Reviewed 1 week ago via mobile

Was looking forward to my first visit to Portugal and took advantage of the hotels complimentary airport collection service which took us straight to the front door. We were early but the staff offered to look after our bags whilst our room was still being prepared. Upon return we got our key (room 207), and then went to our apartment....

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Thank Nickduddy
Manchester, United Kingdom
Reviewed 1 week ago via mobile

Hotel on a hill. 10 mins walk away from the bus stop and metro. We caught the Direct bus 91 straight from the airport to Marquês De Pombal. Our apartment is on the 6th floor. A dark corridor lead us to our door which was only lit when the key went into the keyhole. The apartment itself is long and...

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Thank yychan69
Wakefield, United Kingdom
Reviewed 1 week ago

Excellent hotel, close to all the city has to offer. The room was very spacious and comfortable with many modern conveniences. Lisbon is not for the faint hearted. It is a very hilly city with tiled uneven pavements. On the plus side the tram, bus, elevator network is excellent and good fun.

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Thank tatiew
Singapore
Reviewed 3 weeks ago

My family and I loved the modern, clean and wonderfully spacious rooms. Service in general was great (especially the front desk), but we did have an issue with sloppy housekeeping on one of the days. While the design of the rooms are nice, there were some minor ergonomic issues. For example, the kitchen cabinets above the sink were too low...

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Thank Melwyn T
Julia C, Gerente geral at Altis Prime, responded to this review

Dear Mr. Melwyn, thank you very much for taking the time to write about your stay. We appreciate all of your comments and understand your critics regarding the ergonomic aspects mentioned. Hopefully, we will meet again in the near future, we would certainly like to have you back. Best regards, Julia Oelrich Campos

Lisbon, Portugal
Reviewed 3 weeks ago

Altis Prime was booked for me by my corporate travel office. It is an unassuming place from the street and has an understated lobby. Off to the right side is a business center and to the left, a small restaurant. The suite I had was nothing less than sensational! Living room, cuisinette, desk are what greeted me when I walked...

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Thank rslarson
Julia C, Gerente geral at Altis Prime, responded to this review

Dear Mr. Larson, corporate travelling means being away from home, so the least we can do is make you feel comfortable and well accommodated, I am very glad we suceeded! We hope to welcome you soon again, best regards, Julia Oelrich Campos - Resident Manager

Reviewed 15 February 2017 via mobile

The room had a big bathroom very modern, A living room that was turned into another bedroom for my daughter and a fully equipped kitchenette and a Nespresso machine. Everything gad a very modern touch and the breakfast had a big choice . Loved everything in it .

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Thank Lina N
Julia C, General Manager at Altis Prime, responded to this review

Dear Lina, thank you so very much for your great feedback on your recent stay with us! I was very happy to read your review and notice that you felt truly well accommodated and taken care of. It would be lovely to welcome you back to the Altis prime! Until then, be well and take care. Best regards, Julia Oelrich...

Reviewed 12 February 2017

When in Lisbon we always stay with the Altis Group and they never disappoint. Stylish hotel apartment - yes. Good location - yes. Well appointed studio- yes. All amenities were on point. What I think separates this place over other places - are the people. Overall, the details do matter to us and clearly to the staff and management at...

Review collected in partnership with this hotel
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Thank Jilroy F
Julia C, General Manager at Altis Prime, responded to this review

Thank you so very much for your great review. Seeing a guest return is the best reward for our hard and dedicated work that we can ask for. We hope to welcome you back again soon, best regards, Julia Oelrich Campos

Greater London, United Kingdom
Reviewed 9 February 2017

Overall, we had a great experience at the hotel. The hotel is great located and very close to all transport links. The room we had was spacious and very clean. Bed was very comfortable, good lighting, great toiletries and the hairdryer was powerful. The only thing that I found really weird was the bath, as it is proven hard to...

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Thank Belen79
Julia C, General Manager at Altis Prime, responded to this review

Thank you very much for having stayed at the Altis Prime and for your detailed review. As a hotelier you have pointed out interesting and relevant observations. Your comments on our employess were particularly appreciated. Feel welcome to visit us again anytime, kind regards, Julia Oelrich Campos

Bratislava, Slovakia
Reviewed 6 February 2017

We spent very nice days there. WE CHOSE this hotel BECAUSE OF WELLNESS, but when we got there, we got information, that wellness is in construction or repairing. There were mostly rainy days and we were looking forward to wellness and pool. We were waiting for a kind of compensation - to use wellness in another hotel or something. But...

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Thank Magdalena N
Julia C, Diretor-Geral at Altis Prime, responded to this review

Dear Ms Magdalena, thank you very much for your preference and for your kind understanding. Closing the pool area was an urgent measure and not planned. However, I fully understand your disappointment, please accept our sincere apologies. Gladly, you were still able to enjoy Lisbon and the rest of our hotel facilities. Should you plan on returning to Lisbon, please...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Lisbon's main commercial and financial artery where the cream of the city's shops intersect with iconic cultural spaces within Lisbon's picturesque historic quarter. The hotel consists of contemporary design apartments which blend a sophisticated urban atmosphere with the creature comforts of a custom tailored service. Go and lounge on our top floor sundeck, where you can relax and enjoy the breathtaking views of the city below. Alternatively you can use the heated swimming pool, sauna, fitness room and personal trainer that the Hotel Altis Health Club offers to you. ... more   less 

Additional Information about Altis Prime

Address: Rua Rodrigo da Fonseca 4, Lisbon 1250-191, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $154 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Altis Prime 4*
Number of rooms: 78
Reservation Options:
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Hotel Style:
#28 Business Hotel in Lisbon
#36 Romantic Hotel in Lisbon
#44 Luxury Hotel in Lisbon
#62 Family Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Prime staff and other travellers.
23 questions
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Questions? Get answers from Altis Prime staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spa, huge bed, comfortable sleep, big suite, friendly staff”
 of 5 bubbles Retniok, 24 Jan 2017 | Read review
“For a quit night ask for a room that faces the pool. No view, but it is very quit and you cab leave the window open.”
 of 5 bubbles Margrieta2013, 8 Oct 2016 | Read review
“Higher Rooms have the best Views”
 of 5 bubbles JessicaM741, 19 Jul 2016 | Read review
“Ladies that like to wear heels!! Leave them behind and go for flats or wedge. Lots of cobble streets and inclines to climb!”
 of 5 bubbles HappyHolidaysDublin, 5 Jun 2016 | Read review
“Higher floors would have better outside view”
 of 5 bubbles pramodm962, 4 Jun 2016 | Read review
5 of 5