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Hotel Avenida Palace

Travellers' Choice award winner
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1 room 2 adults 0 children
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Hotel Avenida Palace
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2,551 Reviews from our TripAdvisor Community

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Showing 1,716: English reviews
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Thunder Bay, Canada
Reviewed 1 week ago NEWvia mobile

I stayed here for 2 nights after a cruise. This hotel is in a fabulous location, walking distance to good restaurants and shopping and close to transportation. Service in the hotel was excellent as was the breakfast. Really enjoyed the beautiful old bar and the nightly concerts. We were upgraded to a suite as we had booked on the hotel...

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1Thank Joywrk
Dhaka City, Bangladesh
Reviewed 1 week ago via mobile

This was such a beautiful hotel. The decors, ambience and the vibe of the hotel took me back to a time of kings and queens. The breakfast at the hotel is scrumptious, rooms are gorgeous, and the view of the city from the balcony of our room took my breath away. If you want the feel of living in a...

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Helpful?
Thank SSadique
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, We wish to thank you for choosing the Avenida Palace for your stay in Lisbon. Thank you also for leaving your remarks on TripAdvisor and for rating us with five stars. We were very pleased with your feedback about our hotel, its décor and services. It will be an honor to welcome you back at the Avenida Palace,...

San Diego, California
Reviewed 1 week ago

We arrived after an all-night flight and were greeted by smiling and friendly staff. Our room was upgraded to the fifth floor with a sitting room. The more was spacious, clean and very well-appointed. The room was clean, the bed was comfortable. The staff arranged for a private tour with an excellent tour company. At the end of the day...

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Helpful?
Thank SDzach
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Avenida Palace and for having taken the time and trouble to leave your kind review on TripAdvisor. It is our goal to exceed our guests' expectations and so, we are thrilled to know how highly you valued your experience. Your enthusiasm for our Hotel is very much appreciated...

Reviewed 1 week ago

We stayed at Avenida Palace three nights first week of April. We love Avenida Palace! A perfect location in the middle of town center. The service is excellent, the common areas are beautiful and very artistic decorated. Breakfast is the best we ever tasted. Comfortable rooms with all you can ask for. Our favourite hotel in Portugal!

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Helpful?
Thank Sture L
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for choosing the Avenida Palace and for taking the time to leave your kind remarks on TripAdvisor. It was indeed a pleasure to know that you loved the hotel and that we contributed to a perfect stay in Lisbon. The fact that you find our hotel to be your favourite in Portugal is much...

Reviewed 1 week ago

Could not have been more satisfied or impressed with our stay! Hotel is beautiful -- old work elegance. Rooms - while small -- are well appointed. Staff extremely friendly and accommodating. We arrived at 9:30 am after a night flight. Our room was ready; the room of traveling companions was not (although it was ready by noon). To ease the...

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2Thank Paul O
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for leaving your comments on TripAdvisor. It was such a pleasure to read your review and to acknowledge that you were impressed and satisfied with your stay at the Avenida Palace. We pledge to make every effort to please our guests at all times and feel proud of your recognition. Your kind remarks will be shared...

Copenhagen, Denmark
Reviewed 1 week ago

Common areas are spectacular, real old European charm. Service and breakfast are wonderful. Bar is great with excellent "Cocktail do Dia's". Well managed hotel. We had a room facing the main road in front of the hotel (508) with a view of the castle and Rossio square. Would have given a 5 star review except that the beds are a...

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1Thank gastut
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your feedback on your stay at the Avenida Palace. I truly appreciated the nice references you make, namely to our common areas, service and breakfast, which you found to be wonderful. I was also delighted to know that you had the opportunity to try of our "Cocktail do Dia"...

New York City, New York
Reviewed 1 week ago via mobile

I've read some of the bad reviews on this hotel. I agree with a little of their complaints but not many. If you are looking to stay at a modern hotel that you would do more than sleep and eat here this is not the hotel for you. This is not a luxury hotel. This is a hotel that has...

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Thank LifesShort99
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for taking the time to post your review on TripAdvisor. We are pleased to know that you enjoyed your stay with us and wish to thank you for your comments on our location and on our breakfast buffet. Personalized service is very important to us...

st albans, uk
Reviewed 1 week ago

This hotel is grand and full of character! The bathrooms and bedroom style is dated for my liking and taste however the entrance and lobby are worth an experience. We enjoyed listening to piano in the evening that was lovely. However my son was bored as the playroom had no games in in. The location is super, next door is...

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1Thank starfromstalbans
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for giving us your feedback regarding the Avenida Palace and its services. I was delighted with your words on our hotel and its location. It was also a pleasure to know that you enjoyed listening to our piano recitals. I do hope that the Avenida Palace will welcome you back in the future. Meanwhile,...

Dublin, Ireland
Reviewed 1 week ago

Arrived early at the Hotel and my room was ready, a perfect start to what was a perfect 3 night stay. The location is central to everything and very easy to get to from the Airport. Staff were very professional and courteous. Very happy with the Room, great Wi-Fi, tea/coffee machine, beautiful bed linen. Bathroom was spacious, water power in...

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Helpful?
Thank Brenda T
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, First of all, I would like to thank you for choosing to stay at the Avenida Palace. Thank you also for your kind words about our services and about our staff, which I read with great pride. To know that we exceeded your expectations and that your stay with us was perfect is much appreciated and will be...

A TripAdvisor Member
Level Contributor
21 reviews
10 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

Lovely heritage looks n very conveniently located in the city centre, people in the front desk are really helpful, they organised a show of fado for the guests whuch was cool,the buffet breakfast was as grand as the hotel itself..all the tourist spots are easily accesible n so is the transport from n to the airport...

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1Thank A TripAdvisor Member
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for taking the time to post your lovely review about your stay at the Avenida Palace. I was delighted to read your kind comments on our hotel, its location and services. The fact that you have given us so a high rating is also very much appreciated. I am very pleased to know that you had...

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $234 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Avenida Palace Hotel
Hotel Style:
#5 Romantic Hotel in Lisbon
#5 Family Hotel in Lisbon
#6 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Avenida Palace staff and other travellers.
42 questions
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Runcorn, United Kingdom
over a year ago
Phoenix, Maryland
7 months ago
Aberdeen, United Kingdom
3 days ago
14 days ago

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Questions? Get answers from Hotel Avenida Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet inside in spite of heavy traffic just outside the door.”
, 17 Apr 2017 | Read review
“request a room on the corner if possible - amazing views!”
OregonBowHunter, 9 Apr 2017 | Read review
“Worth paying a little extra to get a superior level room. Better views and more spacious.”
bg110, 9 Apr 2017 | Read review
“Pay at the hotel website for an upgrade.”
carduran, 8 Apr 2017 | Read review
“Ask for a view onto the square, as you will be no where near the train station.”
CEA63, 29 Mar 2017 | Read review
5 of 5