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Tivoli Jardim

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1,198 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Amarante, Portugal
Reviewed 5 January 2016

TheTivoli brand is one I have supported for 40 years ! Regretfully no more. Let's start with the restaurant: Olivier Avenida is the restaurant for this 4 star hotel. It was the WORST dining experience EVER! There is no mention in the hotel service directory that this is a SMOKING Restaurant. In the middle of the meal a guest moved...

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Helpful?
Thank Paul M
rdes, Gerente geral at Tivoli Jardim, responded to this review

Dear Guest, Thank you again for bringing this issue to our attention. Our aim and goal is to exceed our guests’ expectations and surely your review does not reflect that goal. Therefore we are truly sorry for the inconveniences you have experienced during your stay with us. We appreciate your kind feedback and please rest assured that we took note...

Istanbul, Turkey
Reviewed 4 January 2016

location is very good. parking facility is also quite well. A/C noise outside is a problem. actually what you pay is what you get. breakfast is average. fiyatına göre yeterli. dışarıdaki soğutma sistemi gürültülü. kahvaltısı zayıf.

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Helpful?
Thank scuba199
rdes, Gerente geral at Tivoli Jardim, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent experience at Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. Concerning your remark about the external noise heard from the room you have stayed, please accept our...

Neufahrn
Reviewed 3 January 2016

The Tivoli Jardim is nicely and conveniently located in the old town of Lisboa. Therefore it can be discovered easy and convenient in walking distance. The building itself is not very nice from outside, hence after entering the interieur is a positive surprise - not luxury, but o.k. Unfortunately every second night, the garbage collection is done in front of...

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Thank richardnL7815EG
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Thank you for taking the time to provide us with your candid feedback about your new year’s stay in Lisbon! We strive hard to provide great guest comfort and service to all of our guests and are disappointed when we fail to do so. We are glad that you particularly appreciated our premium location in the heart of...

Reviewed 2 January 2016 via mobile

This is the type of restaurant that isn't even close to being as good as the staff think it is. Service was average and a bit amateur. Food was ok but nothing special Overall a rather dull experience. I wouldn't recommend this restaurant to a friend

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Helpful?
Thank Zakster21
rdes, Gerente geral at Tivoli Jardim, responded to this review

Dear "Zakster21", We kindly thank you for sharing your review on TripAdvisor about your recent stay experience in Lisbon. We consider our guests’ feedback truly important since it provides us a valuable insight. Our aim and goal is to exceed our guests’ expectations and surely your review does not reflect that goal. Looking forward to welcome you again! Kindest Regards,...

Milan, Italy
Reviewed 1 January 2016

I think that the hotel has to improve the following topics : WIFI in the rooms Bathroon accessories Cleanliness Anyway the quality of the hotel is just to a good level I wish a happy new year to all staff

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Thank 401irenet
rdes, Gerente geral at Tivoli Jardim, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. We appreciate your remarks about the cleanliness inconsistencies, please accept our apologies for any inconvenience caused. This situation does...

Esterillos Este, Costa Rica
Reviewed 31 December 2015

It is a hotel to recommend. At the reception there are very very helpful people. The structure and the environments are valid. We found only two negative things: first poor cleanliness in rooms, powder and towels not cleaned. Second, for us it was a great inconvenience don' t have free wi fi in the room.

Review collected in partnership with this hotel
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Thank 567patriziag
rdes, Gerente geral at Tivoli Jardim, responded to this review

Dear Guest, We kindly thank you for sharing your review on TripAdvisor about your recent stay experience in Lisbon. We consider our guests’ feedback truly important since it provides us a valuable insight. With your evaluation divided into pros and cons it is easier for us to analyze and verify the points that we need to improve. We would like...

Galway, Ireland
Reviewed 11 December 2015

Perfect location, very comfortable room. Breakfast buffet was delicious. We were very impressed by Joao and his colleagues in the Brasserie Flo who gave excellent advice as to our choice of food and wines.

Review collected in partnership with this hotel
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Thank seamusanthonyb
rdes, Gerente geral at Tivoli Jardim, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Jardim. We are thrilled that you have enjoyed your stay with us! We are definitely blessed to be in the most central area of the city close to Avenida metro station and all the historical area. With a premium location in the main avenue...

Reviewed 11 December 2015

An excellent location, central but quiet, a remarkable 5 stars service, great room, fantastic pillows and good breakfast service (even for late Spanish people like us). Absolutely recommended. See you next time. You became my hotel reference in Lisbon. Thank you for your kindness.

Review collected in partnership with this hotel
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Helpful?
Thank Francisco S
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, We warmly thank you for sharing your opinion about your recent stay at Tivoli Jardim. It is rewarding to read that we were able to provide you a "remarkable" service! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We are thrilled that Tivoli is your first choice...

Surrey, United Kingdom
Reviewed 10 December 2015

The Tivoli Jardim helped make our stay in Lisbon (first time) truly memorable. The staff were helpful throughout, the restaurant was excellent (though one guest was allowed to smoke), and the front desk was knowledgeable and helpful. We hope to be back.

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Helpful?
Thank Roy W
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, We warmly thank you for sharing your opinion about your stay at Tivoli Jardim. It is rewarding to read that we were able to provide you a "truly memorable" first stay in charming Lisbon! We are glad to read that you enjoyed our hotel, with its privileged location in the centre of Lisbon next to the Tivoli Lisboa,...

Paris, France
Reviewed 7 December 2015

breakfast - tables are not cleaned quick enough in the rush time ; replacing missing items ( juces , meat etc ) is appearing as not forecasted , timing problems ???? front desk = very perfect and efficient .

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Thank jacquesg401
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, We kindly thank you for sharing your review on TripAdvisor about your recent stay experience in Lisbon. We consider our guests’ feedback truly important since it provides us a valuable insight. With your evaluation divided into pros and cons it is easier for us to analyze and verify the points that we need to improve. Concerning your remark...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
With a stunning view out over the river and Parque das Nações (former Expo site), this 4-star Lisbon hotel reflects the energy, technology, art and friendliness of Lisbon today. Excellent for business meetings or weekend breaks, the Tivoli Oriente can be easily reached from any part of the city or further away by using the Gare do Oriente train station, and it is 5 minutes from Lisbon airport. Take time out to enjoy the magnificent features of this stunning Parque das Nações hotel, close to MEO Arena, including the indoor swimming pool, the welcoming Tivoli Caffé Oriente and the Hippopotamus Grill Restaurant, the perfect place for fans of the best in grilled meat. ... more   less 

Additional Information about Tivoli Jardim

Address: Rua Julio Cesar Machado 7-9, Lisbon 1250-135, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $169 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tivoli Jardim 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Tivoli Jardim Lisbon
Hotel Tivoli Jardim
Hotel Style:
#96 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Jardim staff and other travellers.
21 questions
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Ashford, United Kingdom
Valais, Swiss
Haifa, Israel
7 months ago

See all questions (21)

Questions? Get answers from Tivoli Jardim staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor to get a view.”
 of 5 bubbles 508katrinek, 19 Sep 2016 | Read review
“Ask for a room with a balcony and at the highest possible floor”
  • Sink
  • TV
  • Twin beds
  • Shower
 of 5 bubbles Chrisites81, 11 Sep 2016 | Read review
“Ask for room on top floors to have a good look over city”
 of 5 bubbles 466girtsb, 29 Aug 2016 | Read review
“ask for something LARGE!”
 of 5 bubbles wildrover1953, 29 Aug 2016 | Read review
“Ask for a room at the back of the hotel”
 of 5 bubbles Josiee014, 15 Aug 2016 | Read review
5 of 5