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Sofitel Lisbon Liberdade

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#37 of 247 Hotels in Lisbon
Certificate of Excellence
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Sofitel Lisbon Liberdade
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3,743 Reviews from our TripAdvisor Community

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Showing 1,921: English reviews
Toronto, Canada
Reviewed 4 weeks ago

Outdated, dark hotel in need of a renovation. The internet was very slow and worked on and off. The heating/cooling system didn't work either. We kept our room temp at 5c and the room was always too hot. Great location though!

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank 371agatha
RMayka, Diretor-Geral at Sofitel Lisbon Liberdade, responded to this review

Dear 371agatha, Thank you for your preference in Sofitel Lisbon Liberdade and for the time taken to comment about your time with us. We are delighted to know that you enjoyed our prime location. Nevertheless, we apologize for the inconveniences you faced with the internet and air conditioning. Please rest assured that we have taken the appropriate measures to avoid...

Leiden, The Netherlands
Reviewed 4 weeks ago via mobile

Their staff deserves five stars, full stop. Friendly, accommodating, and very flexible, they catered to our every wish and nothing was too much to ask. Plus, our daily lunches in their restaurant were delicious. Would definitely recommend to the business traveller.

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Thank frankiest2015
RMayka, Diretor-Geral at Sofitel Lisbon Liberdade, responded to this review

Dear frankiest2015, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to the service provided by our Ambassadors who made your experience truly memorable. We look forward to welcome...

Reviewed 4 weeks ago

We went off season, so the prices were not as high as they normally would be for a luxury hotel. We were given a free room upgrade upon arrival. The room was clean, the bathrooms were nice, and the bed was very comfortable. The staff was very friendly and helpful as well. The hotel is right outside historic Lisbon on...

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Thank D_NY7
RMayka, Diretor-Geral at Sofitel Lisbon Liberdade, responded to this review

Dear D_NY7, Thank you for choosing Sofitel Lisbon Liberdade for your stay in Lisbon and for taking the time to tell us about your experience with us. We are glad to know that you had an enjoyable experience overall and especially pleased to know that you enjoyed the service provided by our Ambassadors and that the room comfort and its...

Hong Kong, China
Reviewed 4 weeks ago via mobile

I have booked 3 rooms via agoda and got confirmed, but when we arrived the hotel, they told us they have no rooms for us. They said they informed agoda already, don't know who's fault - agoda or Sofitel. We are so tiring after long way to come to here and wait for hours for find another hotel. Super disappointed...

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Thank jeanettehk
Europe
Reviewed 21 March 2017

Booked this hotel through an agency based on price and its situation and both were more than satisfactory when we made it to the wonderful city of Lisbon. Even before our arrival, the wonderful Carlos and his staff were so helpful and welcoming with our requests for assistance - does Carlos ever sleep is still the burning question!!. I arranged,...

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Thank Ustaritz
RMayka, Diretor-Geral at Sofitel Lisbon Liberdade, responded to this review

Dear Ustaritz, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from Carlos who made your experience truly memorable. We look...

San Juan, Puerto Rico
Reviewed 21 March 2017

We were looking to stay in a very comfy place that was near everything, Sofitel was the perfect. After 10 days between Barcelona and Marrakech we were looking to have the best sleep and we get that. Sofitel is in a principal avenue, Liberdade so u have a Metro station near by, cheap cafes, nice restaurants next to the hotel....

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Thank ghh9
RMayka, Diretor-Geral at Sofitel Lisbon Liberdade, responded to this review

Dear ghh9, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our location and our room comfort with MyBed. Your contentment and comfort is our utmost reward, as...

Bath, United Kingdom
Reviewed 19 March 2017

I was given a free upgrade to a luxury room and was really impressed by the quality of the room and its cleanliness. The room was very quiet and comfortable and the staff were charming. It is well situated within walking distance of most attractions.

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Thank Ron C
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this review

Dear Ron C, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience. It was a pleasure to welcome you to our hotel and to know that you had a lovely time with us. Thank you for your positive feedback concerning to our room quality and its cleanliness. Your satisfaction and well-being is...

London, United Kingdom
Reviewed 19 March 2017

The hotel was great. The gentleman at check in made me feel really special and really went above and beyond. The room was lovely and spacious and breakfast was very good, everything you could possbly want

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Thank CathK22
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this review

Dear CathK22, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant one night stay on business with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors, the room facilities and...

Reviewed 18 March 2017 via mobile

More expensive than place we usually stay but thid proved to be an excellent choice. Very helpful and attentive staff, not smothering! Just there without helpwhen requested. Good breakfast to start the day. Shame there is no roof garden or bar to enjoy the view it must be great at sunset.

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Thank Nick S
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this review

Dear Nick S, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors and the good breakfast to start the...

Sydney, Australia
Reviewed 18 March 2017

We loved staying at the Sofitel Lisbon. It was truly one of our most memorable hotel experiences ever. We stayed here for 10 days and were truly made to feel at home by all staff but in particular by Claudia the guest services manager and Andre in guest services. The hotel is perfectly located in walking distance of many places...

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Thank JayRoSyd
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this review

Dear JayRoSyd, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from Claudia, André who made your experience truly memorable. We...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This 5 star lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre which provides the most essential equipment, and a pleasant library connected to the bar where you can find a selection of paintings from the Beijing School of Arts and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel's ten meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services. ... more   less 

Additional Information about Sofitel Lisbon Liberdade

Address: Avenida da Liberdade 127, Lisbon 1250-140, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $207 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Lisbon Liberdade 5*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Agoda, Travelocity, Cancelon, ACCOR, Despegar.com, Priceline, TripOnline SA and HotelQuickly so you can book your Sofitel Lisbon Liberdade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Lisbon Liberdade Hotel Lisbon
Accor Lisbon Liberdade
Lisbon Sofitel
Hotel Style:
#11 Green Hotel in Lisbon
#12 Business Hotel in Lisbon
#12 Family Hotel in Lisbon
#21 Romantic Hotel in Lisbon
#32 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Lisbon Liberdade staff and other travellers.
53 questions
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Washington DC, District of Columbia
Norwich, England
Washington DC, District of Columbia

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Questions? Get answers from Sofitel Lisbon Liberdade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the back of the hotel, since the Avenida da Liberade is somewhat busy.”
T5911DNjeanc, 11 Apr 2017 | Read review
“Due to a large amount of traffic and pedestrians on the avenue, higher and back side is better.”
Jim0703, 10 Apr 2017 | Read review
“Stayed on the 6th floor and it was quiet.”
D_NY7, 24 Mar 2017 | Read review
“Best beds, location”
ghh9, 20 Mar 2017 | Read review
“Front rooms have views”
JayRoSyd, 17 Mar 2017 | Read review
5 of 5