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Hotel do Chiado

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#47 of 248 Hotels in Lisbon
Certificate of Excellence
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430 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Amman, Jordan
Level Contributor
24 reviews
7 hotel reviews
Reviewed 13 September 2016 via mobile

Another excellent view point from Chiado, the vantage point opposite Castelo Sao George. Enjoy the morning coffee or afternoon cocktails with an amazing view of the city, the service is prompt and friendly. Had a meeting in the morning, the perfect set up for a sales meeting. Though it is a nice set up for a romantic date as well,... More 

Helpful?
Thank mawloudh
Tânia C, Gerente de relações com clientes at Hotel do Chiado, responded to this review

Dear Mr. / Mrs. Mawloudh Thank you for sharing your experience at Hotel do Chiado. It’s a pleasure for us to know that your stay has exceeded yours expectations. We will gladly welcome you once again at the Hotel do Chiado Best Regards Tânia Costa More 

maspalomas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 September 2016

Lovely hotel with clean rooms. The rooms are very nice, the bathroom and toilet are very clean. Great vieuws and a good location and safe. No noise at night!!!. Dont eat a la carte in the restaurant, it was dissapointing and it took a long time between the apero & coffee. All the rest is very good.

Helpful?
2 Thank pierkepierlala
Tânia C, Gerente de relações com clientes at Hotel do Chiado, responded to this review

Dear Mr./Mrs. Pierkepierlala, Thank you very much for choosing to stay at the Hotel do Chiado and for sharing your experience It's a pleasure for us to know that your stay exceeded your expectations, regarding the long time waiting in the restaurant, we will take note of your comment. We hope to have the honor of welcoming you back at... More 

Toronto
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2016 via mobile

This was our second visit to this hotel in two years which speaks to how pleased we were with our first. Spacious, well equipped clean rooms and very friendly and helpful staff. Great location! Our only disappointment was with the very limited vegan food options for breakfast. The hot buffet consistently contained three veggie options last year, and soy milk... More 

Helpful?
Thank Maximumca
Level Contributor
4 reviews
Reviewed 6 September 2016 via mobile

We couldn't be happier. The room is beautiful and large. The large breakfast buffet is only 12 euros so you can skip lunch. Right above metro. Shopping! Museums within walking distance. Easy access to "On/Off" busses which will this large hills and cobblestone streets is the best way to get around. Surrounded by cafes. Spend a little more and get... More 

Helpful?
Thank Kellie T
Tânia C, Gerente de relações com clientes at Hotel do Chiado, responded to this review

Dear Mrs Kellie, Thank you for sharing your experience at Hotel do Chiado. It’s a pleasure for us to know that your stay has exceeded yours expectations. The entire team will be thrilled to hear your kindly comments. We will gladly welcome you back to the Hotel do Chiado in near future. Best Regards Tânia Costa More 

Maui, Hawaii
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 31 August 2016

My husband and I loved this Hotel. It's located in the very safe and fun area of Chiado, surrounded by great shopping, restaurants and bars. We walked everywhere, both day and night. We payed a bit more for a Terrace Room and we were so pleased that we did. It was located on the very top floor across from the... More 

Helpful?
1 Thank Sandy F
Tânia C, Gerente de relações com clientes at Hotel do Chiado, responded to this review

Dear Ms. Sandy, Thank you for staying with us and for sharing your experience at the Hotel do Chiado. It was indeed a pleasure to read your wonderful review. We are thrilled to know that we exceeded yours expectations. Your kindly words are a true source of motivation to the entire team. We will gladly welcome you once again at... More 

Melbourne, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 August 2016

My husband and I visited Lisbon in August 2016 and 4 nights at this hotel. The hotel is very well located. The rooms were large and comfortable, the breakfast is more than enough to keep you satisfied and the views from the bar and the breakfast room are wonderful. Beautiful roof top views look straight to the castle or right... More 

Helpful?
Thank Abby H
Tânia C, Gerente de relações com clientes at Hotel do Chiado, responded to this review

Dear Ms Abby Thank you very much for being your hotel of choice and for sharing your experience at the Hotel do Chiado. It's a pleasure for us to know that your stay exceeded your expectations. Your enthusiasm for our Hotel is very much appreciated. We hope to have the great honor of welcoming you back to the Hotel do... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016

My girlfriend and I stayed at Hotel Do Chiado in the beginning of August 2016. Below are a few notes I would find important if I were booking again: -The location of Hotel do Chiado is perfect. Before booking I was skeptical and thought we would feel farther out from the popular Baixa area. This is absolutely not true. Being... More 

Helpful?
1 Thank William K
Island of Malta, Malta
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 August 2016 via mobile

We recently spent three nights at the Hotel Do Chiado. The location is perfect, and there is Parking which is hugely valuable in the centre of Lisbon. We stayed in the premium rooms on the 7th floor which have great balconies and wonderful views of the Castle. The rooms were nice and spacious too. The entrance lobby is very uninspiring... More 

Helpful?
Thank Thermopolye
Tânia C, Gerente de relações com clientes at Hotel do Chiado, responded to this review

Dear Mr/Mrs. Thermopolye, We would like to thank your preference for the Hotel do Chiado on your visit to Lisbon and the time spent to share your comments. We will take into consideration your feedback about the aspects in the hotel that need an updating. Also, we inform you that providing excellent costumer service is our main goal and we... More 

1 review
Reviewed 16 August 2016 via mobile

I recently stayed at this hotel in room 701. I selected this hotel based on trip advisor reviews but unfortunately I did not read the bad reviews which resulted in a huge mistake. The bad reviews are the ones that met my experience! As per the comments on trip advisor the manager preferred guests contact them direct to resolve any... More 

Helpful?
Thank Aaron W

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Bar Entretanto in Hotel do Chiado
Bar Entretanto in Hotel do Chiado
Cuisines: Bar, European, Portuguese
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel do Chiado is located in Chiado / Baixa, Lisbon's historic district, near Bairro Alto, Rossio Square and Avenida da Liberdade. Hotel do Chiado was built in the historic building of Armazéns do Chiado, nowadays a shopping center, which was completely restored by the famous architect Siza Vieira after the tragic fire of 1988. Located in Chiado, the trendiest, elegant and chic meeting point of Lisbon, this is the only hotel in town that offers rooms with private terraces and panoramic views of the Castle and the TagusRiver. The subway station Baixa-Chiado is located beneath the building and you can easily find taxi service side by side with the hotel. ... more   less 

Additional Information about Hotel do Chiado

Address: Rua Nova do Almada 114, Lisbon 1200-290, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $165 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Chiado 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Regency Hotel Lisbon
Regency Lisbon
Hotel Style:
#41 Luxury Hotel in Lisbon
#45 Business Hotel in Lisbon
#50 Romantic Hotel in Lisbon
#59 Family Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel do Chiado staff and other travellers.
7 questions
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Annandale, Virginia, United States
Gold Coast, Australia
6 months ago
Swansea
over a year ago
over a year ago

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Questions? Get answers from Hotel do Chiado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with terraces, while more expensive, have great views and a private sitting area.”
 of 5 bubbles brasilerio2010, 23 Oct 2016 | Read review
“Upgrade to the rooms with terraces, worth it!”
 of 5 bubbles quetscha, 7 Oct 2016 | Read review
“The premium rooms with view are a bit more expensive, but well worth the price.”
 of 5 bubbles pfjorgen, 17 Sep 2016 | Read review
“Ask for a room on the backside of the hotel....stunning vieuws!!!!”
 of 5 bubbles pierkepierlala, 8 Sep 2016 | Read review
“We payed extra for a Terrace Room on the top of the Hotel which are quieter and larger. Glad we did.”
 of 5 bubbles SandyFrewer, 30 Aug 2016 | Read review
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