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Novotel Lisboa

Travellers' Choice award winner
#97 of 247 Hotels in Lisbon
GreenLeadersBronze level
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1 room 2 adults 0 children
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Novotel Lisboa
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2,481 Reviews from our TripAdvisor Community

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Showing 626: English reviews
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London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Nice hotel. Well kept rooms. Clean. Excellent hot breakfast. Takes just few mins by taxi to the heart of Lisbon. Hop on hop off bus stop is across the street from hotel No good restaurants nearby. We had dinner one day at the hotel. Hardly any one there but food was excellent

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Helpful?
Thank RPU16
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017 via mobile

We've booked this hotel to celebrate new year's eve in Lisbon and it's realy close to the city centre! The hotel well kept an the rooms are spacious.... and we did like the bathroom recently renovated? The wifi was ok and very close to the metro station (like 5 minutes walk). The restaurant in the hotel was pretty good to!...

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1Thank Armani04
About Hotel's Favourite Review
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at our property. We hope your travels bring you back to our hotel in a close future. Best regards, Vera Madureira

Bardonecchia, Italy
Reviewed 6 days ago NEW

Lisbon is. Place that stole someone's heart. We have been 3 times in this hotel deciding to choose different moment ( spring, summer and Christmas time). We love to book Accor hotels chain to book our holidays, Novotel Lisbosa is really a nice hotel where to spend your Portuguese break. We love the breakfast and is the perfect choice to...

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Thank maoetta
Dublin, Ireland
Reviewed 1 week ago

Stayed for 3 days. Comfortable and spacious room. Good restaurant. Breakfast it's very good and various. Sightseeing bus stop is next to the hotel. Family hotel. The staff were very helpful. Nice swimming pool. Close to airport

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Helpful?
Thank Maciej J
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your comments and for sharing your experience at Novotel Lisboa. It is always a pleasure to receive positive feedback. Satisfied clients are our greatest reward. We look forward to welcoming you again at Novotel Lisboa. Sincerely, Vera Madureira

Sydney
Reviewed 13 January 2017

We arrived at 10am and they had a room for us and let us check in! A cosy hotel standard room with Novotel facilities as expected. Good service, good little bar down the bottom, and a fitness centre. The pool wasn't working / not lit even during 'opening hours' so don't know what that was meant to be. The rooms...

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Helpful?
Thank Bookie00
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for taking the time to post this review. We will share your comments with our team. It was a pleasure for us to be at your service and we look forward to welcoming you again at Novotel Lisboa. Best Regards, Vera Madureira

Podgorica, Montenegro
Reviewed 11 January 2017 via mobile

I like this hotel. Rooms are clean, furniture new, the only thing I didn't like is that you can't open the window by yourself (you have to call receptionist), but everything else is fine, so I recommend it

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Thank DaddaKo
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for taking the time to post this review. We hope your next visit will be as pleasant as the previous one. Sincerely, Vera Madureira

Warrington, United Kingdom
Reviewed 7 January 2017

Review collected in partnership with Accorhotels.com
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1Thank Joanne S
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Sao Jose Dos Campos, SP
Reviewed 2 January 2017

The hotel is in a good location, service is professional, wifi works, the whole place i.e. very well cleaned and restaurants has good meal options. Rooms are spacious and bathroom a nice surprise: among the largest I have been in. All in all, very good value. Strong option in Lisbon.

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1Thank agiacotto
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best Regards, Vera Madureira

London, United Kingdom
Reviewed 1 January 2017 via mobile

We visited Lisbon a lot and my family use lots of Novotel in Europe We just came back today from a week in Lisbon. The performance of this hotel was very poor The good: Nice staff Good location, very close to Cortes ingles Room big enough Bathroom good size Value for family initially (after, you wish you paid more) The...

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2Thank Goldorak72
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your experience at Novotel Lisboa. We sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you’ll give us the opportunity to better serve you in the near future. Sincerely, Vera...

France
Reviewed 28 December 2016

The hotel is 10mins away from the city center. Not far from the zoo which is perfect for family with young kids. The supervisor or manager I think who checked in/out us was very professional and helpful. Room is clean & simple. Nothing much to add aside from a small inconvenience about the air conditioner/heater. We had a trouble sleeping...

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Helpful?
Thank Mmejetsetter F
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback regarding your stay in Novotel Lisboa. I am sorry that your experience did not meet your expectations. Allow me to express my sincerest apologies for the problems that you had with the air system. Our rooms have a ventilated air system (which sends cool air in summer and warm air in winter) and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Lisboa is a 4 star hotel in the centre of Lisbon, next to Praca de Espanha and the Gulbenkian Foundation and just 2 km from Marques de Pombal Square. Perfect for your next business trip or for a holiday with your family, the hotel offers 249airconditioned rooms, including 150 non smoking rooms and 1 suite, seven meeting rooms for your conference and seminar needs, a restaurant, bar, private parking and a swimming pool. Pets welcome. ... more   less 

Additional Information about Novotel Lisboa

Address: Avenida Jose Malhoa 1, Lisbon 1099-051, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $98 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lisboa 4*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, ACCOR and Priceline so you can book your Novotel Lisboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Lisboa Hotel Lisbon
Novotel Hotel Lisbon
Novotel Hotel Lisboa
Novotel Lisbon
Lisbon Novotel
Hotel Style:
#17 Green Hotel in Lisbon
#23 Best Value Hotel in Lisbon
#41 Business Hotel in Lisbon
#45 Family Hotel in Lisbon
#76 Luxury Hotel in Lisbon
#77 Romantic Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lisboa staff and other travellers.
37 questions
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Questions? Get answers from Novotel Lisboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up so you can open your windows and not be annoyed by noise”
 of 5 bubbles Bookie00, 13 Jan 2017 | Read review
“The views are ok it does not matter the room.”
 of 5 bubbles , 29 Nov 2016 | Read review
“take a superior room if possible”
 of 5 bubbles TUNC2014, 18 Oct 2016 | Read review
“It's right under the approach/departure for Lisbon airport so don't ask for a top floor.”
 of 5 bubbles MarkB75, 10 Oct 2016 | Read review
“Iron your shirts etc. before you get there as it's unlikely you'll get one upon arrival.”
 of 5 bubbles SFP-LTD, 25 Sep 2016 | Read review
5 of 5