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SANA Reno Hotel

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SANA Reno Hotel
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607 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Bucharest, Romania
Reviewed 2 weeks ago

We have asked for several requests (room at superior floor, welcome surprise letter, matrimonial bed, etc.) and all of them were fulfilled. The location is great (at 10 meters from the subway station - Sao Sebastiao), the staff was very friendly and we enjoyed our stay there.

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Helpful?
Thank Daniel C
Perthshire, Scotland
Reviewed 3 November 2016

We stayed for 5 nights mid October. All of the staff we met were pleasant, helpful and spoke English - we regret we speak no Portuguese. We had a room (803) on the 8th floor directly opposite the entrance to the pool. We were pleasantly surprised at how quiet this room was given its location- no banging doors heard. We...

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Helpful?
Thank MaryQofS
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Mary, Thank you very much for sharing your feedback. It is only through feedback such as yours that we can strive to meet the expectations of every guest. Please accept our apology for the maintance on the swimming pool and we hope this hasn’t put you off a return stay with us. Best Regards Anibal Almeida

Wexford, Ireland
Reviewed 20 October 2016

No complaints about this hotel. Lovely staff and very quiet comfortable room. Mini-fridge in room which can accommodate a bottle of wine if you so choose. The house wine in the hotel though, is only €10 per bottle, so very reasonable. The TV has good English movies with sub-titles and channels in English (for the men out there I know...

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2Thank RosieRambles
SANAReno, Rececionist at SANA Reno Hotel, responded to this review

Dear Rosie, Thank you for using TripAdvisor to share your experience with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve the service we provide to our valued guests. We love to read that you enjoyed every single detail of your stay with us. We hope to see you...

Scotland
Reviewed 12 October 2016 via mobile

This modern hotel is a great choice for a city break to Lisbon. Immaculately clean throughout and complimented by very friendly, helpful staff. The location is excellent, directly opposite Sao Sebastian metro station, which has a direct link to the airport. It's ideally situated, a 5 minute walk from the Gulbenkian Museum and park and 10 minutes from the King...

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1Thank glenip
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Good Afternoon, Thank you for using TripAdvisor to share your experience with us. Your input, and the feedback from all of our guests is vitally important to us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve the service we provide to our valued guests. Best Regards, Anibal Almeida

Bristol, United Kingdom
Reviewed 4 October 2016

When this hotel was built, they obviously forgot the soundproofing. All you hear is water running every time someone uses their bathrooms. There's constant door slamming. It's also very close to the airport so lots of plane noise. We stayed for two nights and left feeling exhausted due to lack of sleep as noise went on until early hours. We...

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Thank douthwaite
Newton Abbot, United Kingdom
Reviewed 2 October 2016

3 nights in this charming city hotel located opposite the metro when exiting as a previous trip advisor suggested ( big thank you) turning left when exiting train following platform & locating aveinda del duque exit. The hotel enabled us to chill on roof top and swim in pool mid afternoon, before heading out again in evening. Returning to hotel...

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1Thank Sally M
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Sally, Thank you for using TripAdvisor to share your experience with us. We love to read that you enjoyed every single detail of your stay with us. We hope to see you again in the future and you can reach us directly at 213135000i f we can be of any assistance. Best Regards Anibal Almeida

Birmingham, United Kingdom
Reviewed 2 October 2016

Lovely hotel in a very good location just across the road from Metro. Clean spacious room. Because our flight was early we arrived at the hotel at 11:00 & expected to just drop off our bags, not to be able to have our room till later. However the staff were really accommodating & let us have the room early, which...

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Helpful?
Thank katyok
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Guest, It is only through feedback such as yours that we can strive to meet the expectations of every guest. The fact that you mention how staying with us was one of best experience you’ve ever had means a lot to us! We love to read that you enjoyed every single detail of your stay with us. Best Regards...

Bournemouth, United Kingdom
Reviewed 25 September 2016

A nice hotel; modern, clean and comfortable. The staff are exceptional. We arrived late and were welcomed by David on reception and Antonio in the bar. They could not have bee more helpful, they are a credit to the hotel. We upgraded to a room with a balcony for an extra 15 euro a day, well worth the extra even...

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Thank GoonerGav
Birmingham, United Kingdom
Reviewed 21 September 2016

I booked this hotel for a group of 16 of us so I was hoping I made the right choice. However, I needn't have worried, the entire stay was an absolute joy and it offered everything a hotel of this standard (and even many others far more expensive) would and should offer. To be more specific..... the rooms were spacious...

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1Thank Hoppy22
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Guest, Thank you for using TripAdvisor to share your experience with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve the service we provide to our valued guests. We hope to see you again in the future and you can reach us directly at 213135000 if we can...

London, United Kingdom
Reviewed 17 September 2016

We stayed here in August for a week and we were pleasantly surprised by the room - we asked for a double bed rather than two singles pushed together when we were booking and that was supplied. The rooms have everything you need and are fairly spacious and it was always quiet in the evenings. The pool is very nice...

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Helpful?
Thank Mossboy-88
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Guest, Thank you very much for sharing your feedback with us, your input is vitally important to us. It is only through feedback such as yours that we can strive to meet the expectations of every guest. We thank you for your time and hope to welcome you again in the near future. Best Regards Anibal Almeida

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
In the centre of Lisbon, SANA Reno Hotel offers a privileged location for those that come to Lisbon for business or pleasure: The underground station opposite the hotel allows you to reach, in just 10 minutes, both the historical centre, and the new area of Lisbon, Parque das Nações. With a classic style that characterises the rooms, the lobby and bar, the SANA Reno Hotel stands out through its unique comfort, spaciousness and infrastructure. At the top of the hotel, the swimming pool allows you to enjoy the sun and heat of Lisbon and the sauna, relaxing after a day of leisure or work. SANA Reno Hotel also offers 4 rooms for organising Meetings and Events in Lisbon. ... more   less 

Additional Information about SANA Reno Hotel

Address: Avenida Duque de Avila 195 197, Lisbon 1050-082, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $79 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SANA Reno Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sana Classic Reno Lisbon
Hotel Sana Classic Reno
Hotel Style:
#70 Family Hotel in Lisbon
#79 Romantic Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from SANA Reno Hotel staff and other travellers.
13 questions
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Questions? Get answers from SANA Reno Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a sunny balcony check that your room faces in the right direction to get the sun's rays!”
 of 5 bubbles MaryQofS, 2 Nov 2016 | Read review
“I asked for a quiet room and although it had no view, I could not hear a sound”
 of 5 bubbles RosieRambles, 20 Oct 2016 | Read review
“In high season choose a room at the front of the hotel in the shade so when you return from a day's exploration it won't be too hot.”
 of 5 bubbles katyok, 1 Oct 2016 | Read review
“Quiet hotel - higher floor brings you closer to the pool!”
 of 5 bubbles D889IIsarahm, 8 Sep 2016 | Read review
“Balcony rooms are great in the heat of the summer”
 of 5 bubbles TZoono, 18 Jul 2016 | Read review
5 of 5
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