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SANA Reno Hotel

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SANA Reno Hotel
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606 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Greater Manchester, United Kingdom
Reviewed 13 September 2016 via mobile

Great location, entrance to the metro is directly across the road. It takes about 10mins to get into the centre. We were surprised how quite the pool was, the area is quite small but we always managed to get a sun lounger. The staff were lovely and friendly especially the bar man. We definitely stay here again if we return...

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Helpful?
1Thank cje7
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Guest, Thank you for using TripAdvisor to share your experience with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve the service we provide to our valued guests. We hope to see you again in the future and you can reach us directly at 213135000 if we can...

Belfast
Reviewed 8 September 2016

The hotel was beautiful, from the moment we set foot in the welcoming, air-conditioned lobby with it's beautiful cool exterior, lovely art and friendly and helpful staff. Our room was modestly sized, and could have perhaps benefited from a couple of extra sockets (Lisbon is such an incredible city I found my phone battery running out quickly due to excessive...

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Helpful?
1Thank Sarah M
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Sarah Thank you for using TripAdvisor to share your experience with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve the service we provide to our valued guests. We love to read that you enjoyed every single detail of your stay with us. Best Regards, Anibal Almeida

London
Reviewed 3 September 2016 via mobile

Conveniently located hotel for a city break in Lisbon. Very close to the Metro and only ten minutes from there to the centre of town. Convenient for the airport too - 45 minutes after leaving the hotel we were checked-in and through security on our way home. Very pleasant stay. The staff were very welcoming, very helpful and polite. Had...

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1Thank LondonIanL
Reviewed 2 September 2016 via mobile

Nice hotel With Nice Staff. Good breakfast and a small pool for cooling down after a Long Day in Lisboa. Clean room,and it is located Just outside a subway station. It is a rater Long walk down to center of Town, but it is nice and downhill all the way. The hotell is near to shopping street With exlusive shops,...

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Thank Roar S
Kingston upon Thames, United Kingdom
Reviewed 29 August 2016

Easy to find and and across from the metro San Sebastian (or 5 min walk depending on what exit you take) - this was good especially as I had a late flight. Had a really nice stay although air con was a bit noisy at night but pleased it worked. Had chosen the hotel because of the pool but it...

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Thank Kirsty222
Rotterdam
Reviewed 24 August 2016 via mobile

We enjoyed our stay (4 nights), largely due to the nice beds and the breakfast. The rooftop pool area was nice, though we didn't use the actual pool. The downsides: It was impossible to shower without the entire floor being soaking wet (and with no drainage). Room temperature is centrally steered, though with the AC on we considered it to...

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Thank Eric G
Norwich, United Kingdom
Reviewed 17 August 2016

After a long, hot journey the Sana Reno was a sight for sore eyes. First impressions were good; shiny floors and smiling staff on reception. We really enjoyed our stay here. Three of us shared one room which was a decent size. The bathroom was a good size too. The beds were very comfortable. Breakfast choice was good and the...

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Helpful?
Thank Delia F
SANAReno, Recepcionist at SANA Reno Hotel, responded to this review

Dear Mrs. Delia, Thank you very much for sharing your feedback with us, your input is vitally important to us. It is only through feedback such as yours that we can strive to meet the expectations of every guest. We thank you for your time and hope to welcome you again in the near future. Kind Regards Anibal Almeida

London, United Kingdom
Reviewed 10 August 2016

I booked back in January through booking.com. Payment was due on arrival, however they charged my credit card in full in March. After contacting Booking.com, and after a few phonecalls they returned the money no problem. I am sure this was a mistake but keep an eye on your credit card. The hotel location is perfect, just accross the tube...

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Thank Maria B
West Sussex, United Kingdom
Reviewed 29 July 2016 via mobile

A Well located hotel in Lisbon with a metro directly opposite. Airport near by - taxis good value. Comfortable clean rooms, a pleasant bar, very good breakfasts and a pool to look forward to after a long day sight seeing. Helpful Reception staff.

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1Thank stitches2016
SANAReno, Receptionist at SANA Reno Hotel, responded to this review

Thank you very much for sharing your feedback with us, your input is vitally important to us. It is only through feedback such as yours that we can strive to meet the expectations of every guest. We thank you for your time and hope to welcome you again in the near future. Kind Regards Anibal Almeida

Rotterdam, The Netherlands
Reviewed 19 July 2016

Very friendly staff. Welcoming lobby area with fresh drinks and fruit available. The Metro is just at the other side of the road, not more then 30 steps away. The rooftop pool is a very big plus after a warm day in the city. El Corte Ingles and the shopping centre/foodmarket is a short walk also. Breakfast is okay, don't...

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Helpful?
1Thank Randy M
SANAReno, Receptionist at SANA Reno Hotel, responded to this review

Dear Mr. Randy, Thank you very much for sharing your feedback with us, your input is vitally important to us. It is only through feedback such as yours that we can strive to meet the expectations of every guest. We thank you for your time and hope to welcome you again in the near future. Kind Regards Anibal Almeida

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
In the centre of Lisbon, SANA Reno Hotel offers a privileged location for those that come to Lisbon for business or pleasure: The underground station opposite the hotel allows you to reach, in just 10 minutes, both the historical centre, and the new area of Lisbon, Parque das Nações. With a classic style that characterises the rooms, the lobby and bar, the SANA Reno Hotel stands out through its unique comfort, spaciousness and infrastructure. At the top of the hotel, the swimming pool allows you to enjoy the sun and heat of Lisbon and the sauna, relaxing after a day of leisure or work. SANA Reno Hotel also offers 4 rooms for organising Meetings and Events in Lisbon. ... more   less 

Additional Information about SANA Reno Hotel

Address: Avenida Duque de Avila 195 197, Lisbon 1050-082, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $80 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SANA Reno Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sana Classic Reno Lisbon
Hotel Sana Classic Reno
Hotel Style:
#70 Family Hotel in Lisbon
#79 Romantic Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from SANA Reno Hotel staff and other travellers.
13 questions
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Questions? Get answers from SANA Reno Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a sunny balcony check that your room faces in the right direction to get the sun's rays!”
 of 5 bubbles MaryQofS, 2 Nov 2016 | Read review
“I asked for a quiet room and although it had no view, I could not hear a sound”
 of 5 bubbles RosieRambles, 20 Oct 2016 | Read review
“In high season choose a room at the front of the hotel in the shade so when you return from a day's exploration it won't be too hot.”
 of 5 bubbles katyok, 1 Oct 2016 | Read review
“Quiet hotel - higher floor brings you closer to the pool!”
 of 5 bubbles D889IIsarahm, 8 Sep 2016 | Read review
“Balcony rooms are great in the heat of the summer”
 of 5 bubbles TZoono, 18 Jul 2016 | Read review
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