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HF Fenix Lisboa

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#72 of 248 Hotels in Lisbon
Certificate of Excellence
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1,967 Reviews from our TripAdvisor Community

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There are newer reviews for HF Fenix Lisboa
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Showing 464: English reviews
Hertfordshire UK
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 22 September 2012

Great locaton. Next to metro station ,bus stop for airport, Taxi to airport E10 and takes about 15 mins. Taxis cheap to get aroung or buy a daily travel card ;E5 and it covers everything. Hotel is clean and very effient. Try and get a room at the back of the hotel away from the main road .

2 Thank hertshezbulla
Manchester, United Kingdom
Level Contributor
90 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 September 2012

We stayed just one night on our way home but were really pleased with the hotel. The room was clean and comfortable and although it was on the 8th floor it was inward facing so only a view of the garden and not the city. The buffet breakfast had been extensive but was not refilled quickly and so we made... More 

Thank 21leigh
Hong Kong
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 September 2012

I stay their for four nites with my parents and young children. I had wanted to book HF Fenix Garden but it was full. It turned out that this hotel is not bad. The hotel is convenient located just the Praca Marque de Pombal, next to a metro station. Our room is clean and has a very nice view just... More 

Thank fiona168
Morristown, NJ
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 September 2012

The room was fine and the location is good. A Metro subway station is right outside and there are plenty of taxis, too. It's about a 20 minute walk to the harbor and the castle, and there are many, many restaurants within a 10 minute walk. Our problem was we wanted to eat at a particular restaurant that was recommend... More 

2 Thank BJ_Summers
HFHoteisFenix, Guest Relations Manager at HF Fenix Lisboa, responded to this review

Dear Customer, thanks for sharing your opinion in Tripadvisor. We apologize for not achieving your expectation and also for the information’s given. We’ve notified our Front of house manager in order to verify and encourage the reception desk for the correct information’s in order to achieve client expectations! Please feel free to contact us and we’ll be very glad to... More 

St. Petersburg, Russia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 August 2012

On the whole it is a good hotel. Nice staff. Very clean. We had a superior room, and it was a smoking room (I just could not imagine that there could be smoking rooms in 4 stars hotel). It was a little problem for us, non-smoker. Still we did not want to change the room. Take a room to the... More 

1 Thank Maria N
Bengaluru, India
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 August 2012

We stayed 2 nights here and the location was perfect.. whether it was for shopping or the Metro or to catch transportation for sight seeing. The room was disappointing though and we had issues with the drainage and supply of toiletries. The Reception was very helpful and buffet breakfast had a wide variety of the local fare. Would recommend overall.

Thank parvathi2
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2012

Stayed for one night in July in a triple room. Impressive position and exterior of building. Staff very pleasant upon booking in. Had a lovely spacious room on the seventh floor overlooking the city. Very clean. Breakfast was very peaceful with a wide choice and plenty of food. We were,et down by our Car Hire Company and would have been... More 

Thank Carolmag
Falkirk, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2012

Excellent value for money and in a great location. A walk or a metro ride to the city centre and the water or else a stroll through Prince Edward VII park and a visit to Corte del Ingles at the top. We paid a little extra (and I mean just a little extra) and had a suite with a nice... More 

Thank Dawn D
Vancouver Island, Canada
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 July 2012

Stayed one night in May. Very disappointed with the dining restuarant for a nice hotel and nothing was close for walking distances. Buffet Breakfast was very good though. Nice location for the airport which is why we chose it.

Thank ****
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 June 2012

The best part of this hotel is the location, next to a Metro station, plenty of bus stops and taxi lines. The rooms are very small but I enjoyed the view from room, very helpful staff and smiles all around. Look for good deals in internet as it can be quite expensive. Breakfast was excellent, plenty of choices.

Thank angela p

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In a city with so much to offer that there is no time to lose.Stay in the centre, facing Marquês de Pombal, with Avenida da Liberdade, Lisbon's downtown and Bairro Alto very closed.With access provided by the entire public transportation network at its front step, in this hotel you do not need a personal vehicle, an advantage in leisure as well as work trips.And if it is easy to arrive and leave, the good part is staying. The HF Fénix Lisboa is a space of great comfort, where you will want to spend your time. Besides the room offer adequate for different tastes and needs, this hotel has excellent social and leisure areas, such as the City Garden Lounge. You can enjoy free Internet access in all areas of the hotel, as well as several other services thought out especially for you to feel at home. ... more   less 

Additional Information about HF Fenix Lisboa

Address: Praca Pombal 8, Lisbon 1269-133, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $119 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Lisboa 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Hf Fenix Lisboa Lisbon
Hf Fenix Lisboa Hotel Lisbon
Hotel Style:
#28 Family Hotel in Lisbon
#57 Romantic Hotel in Lisbon
#58 Business Hotel in Lisbon
#59 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Lisboa staff and other travellers.
33 questions
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5 months ago
Walsall, United Kingdom
2 months ago

See all questions (33)

Questions? Get answers from HF Fenix Lisboa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very high rooms may avoid the traffic noise on the front of the hotel.”
 of 5 bubbles patrickl635, 21 Nov 2016 | Read review
“Ask for room facing road side and dont miss out your breakfast with Nelson”
  • Bathroom with aminities
  • Room facing road side
  • Bath area
  • Toilet
  • TV in the room
 of 5 bubbles jcferns, 24 Sep 2016 | Read review
“Choose the more quiet rooms, and the superior beds.”
 of 5 bubbles patricko544, 13 Sep 2016 | Read review
“Ask for a quiet room at the top floors”
 of 5 bubbles Lvacation33, 11 Aug 2016 | Read review
“Don't book this hotel chain if you are concerned about compromising your personal security!”
 of 5 bubbles waha94, 4 Aug 2016 | Read review
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