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Sheraton Lisboa Hotel & Spa

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#62 of 248 Hotels in Lisbon
Certificate of Excellence
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Sheraton Lisboa Hotel & Spa
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1,856 Reviews from our TripAdvisor Community

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Showing 1,100: English reviews
London, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

This hotel caters to many conferences and events, this making it very busy. Combine that with competitive pricing, and all of a sudden you are looking at what seems to be more of a motel than a 4 star hotel. The rooms are a bit dated, with carpet that smells of humidity. I'd say to get rid of the unhygienic... More 

Helpful?
Thank Marco M
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mr. Marco M., Thank you for having chosen our hotel for your last stay at Lisbon. We’re very sorry to hear that you didn’t have a full enjoyable experience in our hotel. We want to say that we feel very much suprised by the referred situations, since this is not our usual level of service provided. Our team will... More 

Tustin, California
Level Contributor
13 reviews
Reviewed 1 week ago via mobile

Best night sleep in Europe so far! Love this hotel -- great room, great view, great service!! Felipe was an excellent host and bartender in the rooftop lounge. Doors to the hotel rooms are also something special...

Helpful?
Thank montywaltz
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments and thoughts with all of us. We're indeed very proud to know that you love our hotel and specially our staff! We would very much like to welcome you back again at our property. Sincerely, António Pereira General Manager More 

San Francisco, California
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago via mobile

I could live here! Front desk and restaurant staff were attentive and friendly. The rooms were modern and immaculately clean. The bed was comfortable, like all Starwood hotels. The breakfast spread was amazing. I would jump out of bed each morning knowing a comfortable chair, warm pastries, made to order omelettes, fresh fruit, hot coffee, etc. was waiting for me... More 

Helpful?
1 Thank LaulauSF
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much to let us know your awesome comments after your recent stay with us. I was pleased to learn that our efforts to provide you with the best in services and accommodation were appreciated and that you enjoyed our staff's hospitality and breakfast buffet variety. It will be a pleasure to welcome you back to... More 

Sao Paulo, SP
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

An spectacle weekend at this very well located hotel in Lisbon. The bistro restaurant brings the best of the Portuguese cuisine with a home scent. Supporting by a top service team (Ricardo, Maria Ana, Joao Ribeiro, Bruno and Marcos). On top of that, a perfect end of night at Panorama with Rachel singing Portuguese, Brazilian and other marvelous international musics.... More 

Helpful?
Thank H2741ZHmarcom
Porto, Portugal
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

We stayed at the Sheraton Lisboa for 5 nights in October whilst we were visiting for a conference. The rooms are well equipped, clean and modern. They do not really reflect anything of Portugal so you could really be staying in any corporate hotel in the world. We were disappointed that the pool was not available the entire time we... More 

Helpful?
Thank Brett M
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mr. Brett M., Thank you very much for having posted your feedback and observations to our attention. I really want to present my heartfelt apologies for not having met your very best expectations concerning your family visit to our hotel. We really try hard to provide the best experience to all of our beloved customers and seeing that we... More 

Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

Sheraton hotels are usually always good, this is no exception. It's modern, clean and has everything you need in a hotel. Only let down here is the location. It's really close to anything. 5 min taxi to the main part of Lisbon is fine but a little annoying Recommend for business hotel

Helpful?
Thank Tom M
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mr. Tom M., Thank you very much for having posted your kind comments and observations to our attention. It’s indeed very rewarding and satisfactory to know such great review on our hotel. We’re very happy that you enjoyed the most of your stay and we really hope we can have the pleasure to welcome you once more at the... More 

Gurgaon, India
Level Contributor
3 reviews
Reviewed 2 weeks ago

I'm a business traveler and ended up spending a good 10 days at the Sheraton Lisbon in June this year. I'd selected this hotel mostly for the location, being close to the business district as well as many of the famous tourist spots. The most striking feature of this hotel was the hallways which look pretty futuristic. The electric curtains... More 

Helpful?
Thank Gagan_Rajvanshi
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Gagan_Rajvanshi, I would like to take the opportunity to thank you for having chosen the Sheraton Lisboa Hotel & Spa for your recent visit to Lisbon. We are constantly striving to provide the best to our beloved guests and I'm truly delighted to hear that you had such a good experience. We look forward to welcoming you back next... More 

Brighton, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago via mobile

not bad but certainly not quite 4 star. Biggest complaint is the breakfast room design. They have created a bottleneck where you have to walk between two service counters. If there are a number if people it is hard work not bumping into someone. The hash browns are white. Staff training. I asked the cook for an omlette and he... More 

Helpful?
1 Thank alan512
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mr. Alan, We're very thankful you took the time to share your comments with all of us as well as for having stayed at the Sheraton Lisboa Hotel & Spa. Thank you for bringing this matter to our best attention, as our aim and goal is to exceed our guests’ expectations and surely your report does not reflect that... More 

nyc,ny
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 3 weeks ago via mobile

Lisbon is quietly becoming a popular city after being "under the radar" for many years. Thus, it is understandable that there are not as many fine hotels as in Rome, Barcelona or Paris. Then again, this results in prices being much cheaper than in these other 1st tier cities. And when is Lisbon, the Sheraton is a solid choice. The... More 

Helpful?
1 Thank rtlaw
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments on the quality of the services provided during your recent stay at our property. We're so glad to learn that you had such great experience with us and that you consider us a solid choice and that you intend to come back next time you visit... More 

Florence, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I have been there for 3 days. Booked a Club room at 24th floor.Very good service. Very high standard for being a Sheraton. Convenient location, real close to 2 Metro stations. Breakfast was rich also in the Club room

Helpful?
1 Thank AndreaTraveller2000
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Andrea, Thank you for reviewing your stay at the Sheraton Lisboa Hotel & Spa. I'm delighted that you enjoyed your experience with us since we do our very best to go above and beyond expectations of our guests. We hope we have the pleasure of welcoming you back again. Warm regards, António Pereira General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Panorama
Restaurante Panorama
Cuisines: European, Portuguese, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $168 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood EMEA, Priceline, Odigeo, HotelTravel.com, Travelocity and Expedia so you can book your Sheraton Lisboa Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#16 Business Hotel in Lisbon
#17 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#53 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lisboa Hotel & Spa staff and other travellers.
15 questions
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Questions? Get answers from Sheraton Lisboa Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a view to the north side for a great view of the city.”
 of 5 bubbles Gagan_Rajvanshi, 16 Nov 2016 | Read review
“My room was at the end of the hall and was very quiet.”
 of 5 bubbles chit0wngal, 27 Oct 2016 | Read review
“If you are up for a great view, do not hesitate to ask a receptionist upon check-in.”
 of 5 bubbles I7327YLmarkv, 13 Oct 2016 | Read review
“Didn't sleep here only used the spa”
 of 5 bubbles Barretta, 8 Oct 2016 | Read review
“High floors - beautiful city views.”
 of 5 bubbles Lovestworun, 6 Oct 2016 | Read review
5 of 5
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