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Sheraton Lisboa Hotel & Spa

Booking.comUS$215*
View Deal
#66 of 247 Hotels in Lisbon
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$215*
US$215*
US$215*
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Sheraton Lisboa Hotel & Spa
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1,950 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lisboa Hotel & Spa
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Showing 1,147: English reviews
Liverpool, United Kingdom
Reviewed 6 January 2013

This was our second stay at the Lisboa hotel and our stay was as good as the first one if not better. The staff are so pleasant and polite that they exceed anyones expectations and beyond. The hotel is near the station but taxis are so cheap that it is not worth using public transport. The hotel is very modern...

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Helpful?
1Thank Anthony P
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for, once again, having chosen the Sheraton Lisboa Hotel & Spa for your stay in Lisbon. We are delighted to read your comments and indeed very grateful to you for sharing your experience. Your kind words of praise are extremely appreciated and no doubt an excelent incentive to our staff. Reiterating our thanks for your comments,...

Midwest
Reviewed 2 January 2013

I booked five nights at this property. I checked in around 6 a.m. so I booked the night before to be sure to check right into my room upon arrival. The staff had a room ready for me on the SPG floor, as I am an elite member of the hotel's loyalty program. The room was nice with modern design...

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Helpful?
2Thank AroundTheWorldInADay
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thanking you for having chosen our hotel for your recent stay in Lisbon, we would like to take this opportunity to sincerely thank you for the wonderful comments you have posted about your stay. We are delighted to learn that both our hotel, and our staff have provided you with the quality of service you were looking for...

Melbourne, Australia
Reviewed 31 December 2012

The service levels we experienced in this Hotel were outstanding. Not one but many staff consistently displayed exceptional and courteous service, responded to issues and followed up with detail. Advice they gave on touring and food was first class. The recent renovation has ensured the Hotel is not only modernised but the thoughtfulness in the renovation compared to some hotels...

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Helpful?
1Thank BruceR58
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected the Sheraton Lisboa Hotel & Spa for your recent stay in Lisbon. We are delighted to hear that you have really enjoyed our hotel, our services and facilities. We hope you do come back in the near future. In the menatime, may we take this opportunity to wish you and your...

Brussels, Belgium
Reviewed 23 December 2012

I stayed at the Sheraton in October for 5 days. Weather in Lisbon was dreadful, but the modern, trendy Sheraton hotel made for some nice memories. I did a lot of research what hotel to choose, and was very happy with the choice we made. In fact, I would recommend it to everybody, given that they sometimes give (room only)...

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Helpful?
2Thank LuxTravelExpert
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much indeed for your wonderful detailed comments about our hotel and our services. From your comments one can guess that you are indeed a connoisseur of both the city of Lisbon as well as of the various hotel offers in town and we do thank you for your preference. It is with great joy and...

Paris
Reviewed 22 December 2012

This was our second stay in this hotel and, once again, we were delighted by our stay. There is a real sense of hospitality and service here and the staff is so kind and friendly. Our check-in was handled professionally and swiftly by Ms Carvalho, but as always, small things matter: the smile and the kindness, plus it's always nice...

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Helpful?
1Thank OlivierOnVacation
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, First, I would like to thank you for your "second" stay with us. Your detailed, positive and lengthy comments about your stay, our hotel, our staff and our servives, have been highly appreciated and we are really greatful for your feedback. Trusting a "third" stay will soon take place, may we take this opportunity to wish you and...

Vancouver, Canada
Reviewed 18 December 2012

Customer service: nice valets, easy to get car parked, great check in service (fast, efficient) Room: clean, very modern, quiet, very nice Club Lounge: Limited food available, but nice views Check out: slightly frustrating as we booked online in USD and were supposed to be able to pay and receive USD in return, but took some serious convincing of the...

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Helpful?
1Thank BoldNomads
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, First, I would like to thank you for having chosen our hotel for your recent stay in Lisbon. We are very grateful for your extremely positive and detailed comments on the various aspects of your stay. Indeed a great asset for our continuous improvement in Customer Care. Wishing you a Happy New Year, we do hope to host...

Singapore, Singapore
Reviewed 12 December 2012

I do have to comment that the staff in this hotel were very friendly, helpful and they are always ready to smile & greet any guests..... Rooms & bathrooms are big & clean with good amenities provided. This hotel is within a 5-star hotels expectation. Thumbs up.....

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Helpful?
1Thank Eileen T
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for such positive comments about our hotel, our staff and our services. We are very grateful for your feedback and sincerely hope that you visit again soon. Until then. Kind regards, Antonio Pereira, General Manager

Silver Spring, Maryland
Reviewed 11 December 2012

The Sheraton Lisboa Hotel & Spa, in my opinion has earned the title "Sheraton Grand" and this is due first to the quality of their many outstanding associates who daily go out of their way to make a visitor feel special. For instance, the "Grand" Doorman who met the taxi had the professionalism I would have expected at the grandest...

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Helpful?
1Thank SpecialVistas
Greenville, South Carolina
Reviewed 9 December 2012

Thanks to the greatest staff from GM Antonio Pereira and guest relations manager Vanda Carvalho to the young woman on the Club floor who served everyone so well and the doormen who always greeted you with good morning or good day. . We used the gym every other day and it was terrific like the rest of the facility. The...

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Helpful?
1Thank Richard F
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, I am really and truly pleased to see that you have thoroughly enjoyed your stay with us. I am happy that you have been able to join us to celebrate the hotel's 4oth Anniversary. It was indeed an important date for us and it makes it even more special when we read comments like the ones you have...

London
Reviewed 9 December 2012

This hotel is very conveniently located to the metro, a few shopping centre's and the sightseeing buses. I liked the rooms although they are very brown and a little dark. Really hearty breakfast and the staff were great.

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Helpful?
2Thank KishK_1
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, I am happy to hear that you have enjoyed your stay, and I would like to personally thank you for having stayed with us. Hope to have you back in a not too distant future. Until such time, may I take this opportunity to wish you and yours a Happy Holiday Season. Kind regards, Antonio Pereira, General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Panorama
Restaurante Panorama
Cuisines: Mediterranean, European, Portuguese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $224 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#16 Business Hotel in Lisbon
#17 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#55 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lisboa Hotel & Spa staff and other travellers.
18 questions
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Chapel Hill, North Carolina
Greenville
Fort St. John
PHILADELPHIA, PENNSYLVANIA
9 months ago
Haymarket, va USA
2 months ago

See all questions (18)

Questions? Get answers from Sheraton Lisboa Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check-in with the front desk to ensure of any scheduled work does not impact your stay or room.”
TheMilnerFamily, 22 Apr 2017 | Read review
“if you are a platinum member (and i think even gold), they offer you a free high speed wifi”
khaledaX5557JC, 6 Apr 2017 | Read review
“Ask for a room that looks out to the river.”
96ralphd, 25 Mar 2017 | Read review
“I guess rooms on east has better views as far as the Christ statue closer Belem. Rooms on the west had city views.”
  • Beds seen from bathroom
chandana_silva, 19 Mar 2017 | Read review
“High floor, away from elevators and stairs”
801heikod, 18 Mar 2017 | Read review
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US$215* /night
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Prices are for 1 room, 2 adults
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