Holiday Inn Lisbon - Continental
Rua Laura Alves 9, Lisbon 1069-169 Portugal
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About
#170 of 336 hotels in Lisbon
Location
Cleanliness
Service
Value
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Manicure
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Banquet room
Meeting rooms
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, German and 2 more
Location
94Great for walkers
Grade: 94 out of 100
110Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Contact
Rua Laura Alves 9, Lisbon 1069-169 Portugal
Name/address in local language
Getting there
Campo PequenoLisbon Metro3 min
EntrecamposLisbon Metro10 min
Car HireSee all Lisbon car hire
1178Reviews31Q+A98Room tips
Reviews
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The power went out, the bar was closed, the basement restaurant is not good and the small lodging room feels like the 1960s, but surely I can find something good to say about the experience of staying here? OK. I was happy to leave. Does that count? The price was low. That's a good thing. European hotel rooms are small. Lisbon is an old city. What did I expect? More. Better. Once the lobby remodeling is completed, whenever that will be, I hope they will be gutting the rooms and starting over, perhaps making two rooms into one. Not likely. The hotel is dark and tired, with finishes to match. There is no point in being more specific about the problems, since there are too many to list. I would stay elsewhere. In fact, I researched other options immediately after checking in and seeing our room. I don't think I have ever felt the need to do that before. Lower all your expectations and you may find this compromise of a property to be an acceptable option. I did not.…
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 4 Jan 2023
Dear Mr. OttoSchwartz, We thank you for giving us feedback on your recent stay at the Holiday Inn Lisbon-Continental and we deeply apologize the experience did not meet expectations. We regret if the room size and overall condition dissapointed and we hope the comfort of your visit wasn't severely impacted. We have relayed your comments to the hotel's General Manager in the hopes of improvement. If we are to welcome you again, we wish to be able to provide a much more positive experience. Kind regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly we expected a little more. The lobby was fine as was the service by the staff, but the place needs a serious makeover. Very aged. Even in the rooms the TV was tiny, the room felt crowded, the bathrooms and the. Design were really old looking and kind of creepy. Not what I expected from an IHH hotel.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Lisbon - Continental
Responded 21 Nov 2022
Hello Passenger03848531133, Thank you for your stay and for taking the time to leave us feedback. We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visits with us. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The amenities and rooms are ok, but the main asset of Holiday Inn Continental are their staff. Very friendly and accommodating, special mention to their Breakfast Attendant, who always welcomes you with a smile… it’s really perfect to start your day with a person that greets you with a smile… it gives a positive outlook to begin the day. Dinis is the guy. And well done to the rest of their staff!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 28 Dec 2022
Dear adriantY6352VL, We appreciate the wonderful evaluation and very kind comments regarding the service. We will let Dinis know you liked his service especially, as we know he'll be very happy to receive such a kind feedback! We hope the stay was overall confortable and enjoyable and we'd love to welcome you again in our hotel. Warm regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is located near city centre. Can reach to the clubs and shopping area by uber and it cost less than 5 Euros. Breakfast and service was good. Rooms are small for 3 people. Either take 2 rooms or suite. Parking is free at night around the hotel.
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Date of stay: August 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 3 Sep 2022
Dear SSharad15, We are happy to know our hotel's location allowed for an enjoyable visit of Lisbon and that you liked the breakfast and the service. We apologize if the double room with extra bed did not fully meet your expectations in terms of space but hope it was a confortable experience none the less. Kind regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Holiday Inn for 3 nights. The hotel is conveniently located even though it isn't central but easily accessible via the metro. Also Uber rides to any of the city's main attractions are very affordable. Breakfast is very rich and exceeded our expectations with a hot buffet, fruits, breads and pastries and even a very decent GF selection. The hotel staff was very welcoming and made every effort to make our stay pleasant
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 27 Aug 2022
Dear BusyBizTraveler, Your excellent review and kind comments make us proud and are the feedback we strive to receive from our guests. It pleases us to know that you enjoyed both the breakfast in the restaurant and the service from the team. We hope we made you feel welcome and that you had a memorable visit of our city. Warm regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I praise their policy with respect to kids very much. But the standard room to accommodate three is not extremely pleasant (somewhat small and with the extra bed not very comfortable). Noisy too (mostly because of the slamming doors, but also because of the planes, although that is a generic problem almost all over Lisbon). The gym was extremely basic. Breakfast was good (although crowded). Check in was also extremely slow.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 20 Aug 2022
Dear Juande1975, We appreciate the feedback on your recent stay at the Holiday Inn Lisbon-Continental. We are sad to know you experienced some issues that may have impacted the enjoyment of your stay. Indeed Kids Stay Free is a staple of the IHG mindset and we apologize if the assigned room did not meet expectations in terms of space. We also apologize if the check-in was slow,m as we understand the experience starts there. None the less, we hope you liked your visit of Lisbon and we'd love to welcome you back and provide a more enjoyable stay. Kind regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I lived in this hotel for 3 nites only but i felt liked home. Start from the very nice Check In Counter staff who always say good morning and ask me how are you today? You can find the pictures of two ladies in my attachment. Good location, good foods for breakfast. Clean room. And big lobby with many sofas. Location is perfect you can find anything around the hotel such as bar, tapas, restaurants , pharmacy etc. Very very recommended
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 20 Jul 2022
Dear andreywed12, Your kind comments make us proud! We are happy the service from the team made you feel welcome, and we will share them among the staff. It also pleases us to know the stay was enjoyable and confortable. We hope this allowed for a memorable visit of Lisbon! We'd love to welcome you again and present warm regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beds were comfortable, including the extra futon. Excellent breakfast. The staffs were nice and friendly. We asked for a new bottle of soap, and the housekeeping quickly handled our request. The location was good, close to Metro station Campo Pequeno. We would have appreciated complimentary water bottles or water dispensers somewhere in the building, but it was a pleasant stay. Thank you!
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 19 Jul 2022
Dear Experience803210, We are pleased to know you had a confortable and enjoyable stay at the Holiday Inn Lisbon-Continental. We thank you for the kind comments and hope to be your choice again in a future visit of Lisbon. Warm regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for the rock in Lisboa festival after being let down at short notice from another hotel. The room was of an excellent standard and the staff really helpful. The only thing that let it down was the lack of staff in the day to provide service at the bar and slow check in.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 26 Jun 2022
Dear Raybondo, It makes us proud to have contributed to a good experience visiting Lisbon for the festival. We thank you for the kind comments regarding the service and the team and we apologize for any delay, hoping it did not impact the overall comfort. We hope to earn again your preference in the future and present warm regards, Ricardo Cunha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited as a family of 6. The stay was very pleasant. The breakfast is excellent, exactly what you need at the start of the day when you are going out to discover Lisbon. The location is perfect with access to public transport at your doorstep. We used Uber a lot and taxi fairs were reasonable from centre of Lisbon to the hotel. The hotel staff is very pleasant. However , one gentleman member of the staff Mr Diniz ( hope I got his name right) is an absolute gem. He is a perfect host. Met him twice during our stay ,once at the bar and second time in the breakfast hall. He is a perfect host. It's people who can make an good/average hotel look Excellent. Mr Diniz is such person. The younger staff should look up to him on how to work in hospitality sector. A simple smile can make a huge difference. …
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ricardo Cunha, Owner at Holiday Inn Lisbon - Continental
Responded 9 Jun 2022
Dear Mr. Amit M, Thank you for your preference and feedback. We are very happy to know that you enjoyed your stay at Holiday Inn Lisbon-Continental and our staff service. Your comment is very important to us and it will be shared with Mr. Dinis and all our team. Looking forward to welcome you back on your next visit to Lisbon Best Regards Raquel Marcelino
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$130 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn lisbon - continental hotel lisbon, lisbon holiday inn
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
220
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Claim Your ListingHOLIDAY INN LISBON - CONTINENTAL: UPDATED 2023 Hotel Reviews, Price Comparison and 726 Photos (Portugal) - Tripadvisor
Frequently Asked Questions about Holiday Inn Lisbon - Continental
Which popular attractions are close to Holiday Inn Lisbon - Continental?
Nearby attractions include Campo Pequeno (0.4 km), Church of Nossa Senhora do Rosário de Fátima (0.3 km), and Metro e Meio (0.10 km).
What are some of the property amenities at Holiday Inn Lisbon - Continental?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Lisbon - Continental?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Lisbon - Continental?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Lisbon - Continental?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Lisbon - Continental?
Conveniently located restaurants include Casa Nepalesa, Bellalisa Valmor, and Nomada.
Are there opportunities to exercise at Holiday Inn Lisbon - Continental?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Lisbon - Continental?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Lisbon - Continental offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Lisbon - Continental?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to Holiday Inn Lisbon - Continental?
Many travellers enjoy visiting Mosteiro dos Jeronimos (6.9 km), Castelo de S. Jorge (3.5 km), and Panteao Nacional (3.6 km).