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Hotel Real Palacio

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Traveller (692)
Room & Suite (377)
Dining (115)
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Overview
  • Excellent43%
  • Very good40%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“star hotel”(95 reviews)
“health club”(16 reviews)
“quiet location”(43 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,814)
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1,431 results
Traveller rating
603
562
187
57
22
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LanguageEnglish
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603
562
187
57
22
Show reviews that mention
All reviewsstar hotelhealth clubquiet locationnice hotelwine bardepartment storemetro stationcity centrebreakfast roomsteam roomshort breakroom was largeexcellent breakfastpastriespublic transportairporteuros
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1 - 5 of 1,431 reviews
Reviewed 5 days ago

We spent ten days in Lisbon, staying at Hotel Real Palacio. It was a great location for walking, shopping, and trying different restaurants. Service is impeccable!!!! The staff was accommodating in every way!!!

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Thank dstull505
Reviewed 1 week ago

after having a great stay a few years ago, mainly because the maitre d made rude remarks, the owner made amends. because my brother had a lovely birthday here we booked the restaurant for 2 nights 2 months before we were touring portugal thinking we...More

2  Thank peterattwood
Reviewed 1 week ago

We stayed for 3 nights and ate in the downstairs bar area on one occasion. The room was comfortable but rather dark and had no armchair to sit on, no iron, and no tea making facilities. We asked for a kettle and got one quickly...More

Thank alpinahed
Reviewed 1 week ago

We were received by very friendly staffmembers, speaking English very well. The room was spacious and clean. Comfortable beds. The airco didn't work properly but as it was not such a warm day we didn't mind so much. Very good breakfast with a lot of...More

Thank Kristine N
Reviewed 2 weeks ago via mobile

Service was very good throughout, room was clean and big enough to cater for three of us. Wife tried sauna and enjoyed that too while was included in the price. Tip: kettle is not provided but the hotel will provide one if you ask Breakfast...More

1  Thank telfordswan
Response from Grupo_Hoteis_Real, Gerente at Hotel Real PalacioResponded yesterday

Dear Guest, Thank you for your review. We are happy that you enjoyed our service and rooms, but we regret that our breakfast room and the breakfast selection did not correspond to your expectations. Usually the breakfast selection is highly praised by our guests and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$98 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Lisbon
#61 Romantic Hotel in Lisbon
#71 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$98 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Lisbon
#61 Romantic Hotel in Lisbon
#71 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (692)
Room & Suite (377)
Dining (115)
Amenities (73)
Family and Play Areas (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
HuwieHex
9 April 2018|
AnswerShow all 3 answers
Response from Grupo_Hoteis_Real | Property representative |
Dear Guest, Thank you for your preference for Hotel Real Palácio. Regarding your question, our reception staff will be pleased to help you during your stay for any assistance. I am the Real Experience Manager at the... More
0
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Google Translation
HuwieHex
9 February 2018|
AnswerShow all 4 answers
Response from Grupo_Hoteis_Real | Property representative |
Dear Guest, Thank you for your preference for Hotel Real Palácio. Regarding your question about the half board, usually it is table service with a set menu with some choices for our guests. We also would like to inform... More
0
Votes
Google Translation
spixspax
25 November 2017|
AnswerShow all 2 answers
Response from Grupo_Hoteis_Real | Property representative |
Dear Guest, Thank you for your message. We are surprise to know that you did not receive a reply from us and we would like to apologise for any inconvenience caused. Could you please confirm if you are sending your request... More
0
Votes
Google Translation
Room Tips
"dont bother"
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"Rooms at the front have a good view."
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"We had two rooms, one with the view on the square and the other to the hotel patio. Both were nice."
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"Room 527 has a view from the front of the hotel of Rua Tomas"
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