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9HOTEL MERCY

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#59 of 247 Hotels in Lisbon
Certificate of Excellence
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9HOTEL MERCY
9HOTEL MERCY
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655 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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London
Reviewed 4 days ago NEW

Unhelpfulness of the staff ruined my stay at the hotel. Poor advice / lack of care from reception staff cause me massive upheaval during stay. I hope you don't have a car as there is nowhere to park. Rooms very dark with no views. Location and adjoining cocktail bar only positives of hotel.

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Thank philipmcdonald23
London, United Kingdom
Reviewed 4 days ago NEW

I was surprised how quite the room is despite being at the Barrio Alto (party courter) and on the first floor. Very modern rooms. Black interior in the bathroom which was nice. I loved that the toilet is separate from the shower. Has a good big sitting area for work (if you are unlucky and around for work and not...

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Thank bee154
Bournemouth, United Kingdom
Reviewed 5 days ago NEW

We would definitely stay here again. The hotel is a stones throw from all the fun of Lisbon. Very easy to find, 5 minute walk from Baixa-Chiado underground stop and the river front. Really friendly staff and a fantastic hotel room.

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Thank alastairht
Reykjavik, Iceland
Reviewed 1 week ago

Spent a long weekend at the hotel with my partner and loved every moment there. The room was clean and even though we were next to the main street, there was no noise from the street. Breakfast was really good and the cocktail bar in the evening had perfect drinks! Big thanks to Alla and Ricardo for making the stay...

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Thank Olios91
Jupiter, Florida
Reviewed 1 week ago

This is your ultra modern, chic hotel in the heart of Bairro Alto. The breakfast was delicious and the room was much larger than other hotels in the city that we stayed in. The best part is being up hill so when you leave in the morning your walk is all downhill. lol The staff is extremely helpful and friendly....

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Thank SurfTravelEat
Erlangen, Germany
Reviewed 1 week ago

centrally located in Lisbon close to Bairro Alto; proximity to great views, Rossio, Teijo, Parks etc., therefore a perfect location to explore the (old) Ccty; hotel is overall pretty dark, rooms are not too big.

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Thank Michael H
RicardoVer77, Diretor-Geral at 9HOTEL MERCY, responded to this review

Dear Michael Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Hong Kong, China
Reviewed 3 weeks ago

managed to get an early check in & late check out, staff here are exceptionally friendly & helpful, rooms are value for the price, wifi is good, have a small balcony, lots of small restaurants nearby which are good, location beats all !

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Thank thejoeandlee
isabel f, Diretor-Geral at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

New York
Reviewed 3 weeks ago

This hotel is in a very central part of Lisbon– so close to many restaurants, cafes, and shops. Our rooms was very clean and comfortable. The hotel is newly renovated, and reflects modern design choices. The staff was super helpful and friendly during our stay. I really feel they went above and beyond to accommodate us.

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Thank jacquelyntaylorm
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

New York City, New York
Reviewed 4 weeks ago

Our first trip to Lisbon and the view from this terrace is out-of-this-world...In the panorama, the Ponte 25 de Abril, the Cristo Rei statue, the Tagus River, and right before you the rooftops of the Bairro Alto. When we arrived from the long travel night, the first thing the staff did was give us a glass of port wine. (well,...

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Thank surlesplages
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Sagres, Portugal
Reviewed 4 weeks ago

Great location with easy access to transportation links. Breakfast was timely with a variety of items including fresh fruit. The staff are simply the best.....went out of their way to be helpful and provide information.

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1Thank michaelmX8400FR

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Staying in Chiado & Carmo

Neighbourhood Profile
Chiado & Carmo
The traditionally trendy "Chiado" (literally, "squeak", the nickname of a 16th century poet) offers plenty of cafes, restaurants and bars where you can stop for a cafe or cocktail, after exploring its streets, shops, art galleries, theaters, museums and viewpoints. It's also the home to the statue of the famous statue of portuguese poet Fernando Pessoa, having is usual espresso at "A Brasileira" as he used to. You can also enjoy breathtaking views of Lisbon from the Elevador de Santa Justa or the Carmo Convent, for example. A commercial neighborhood at its core, especially for its Garrett and Carmo streets, Chiado is to this day a mandatory visit in Lisbon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 

Additional Information about 9HOTEL MERCY

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Price Range: $170 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Reservation Options:
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Hotel Style:
#27 Romantic Hotel in Lisbon
#39 Business Hotel in Lisbon
#46 Family Hotel in Lisbon
#50 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from 9HOTEL MERCY staff and other travellers.
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Questions? Get answers from 9HOTEL MERCY staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite with terrace is outstanding”
  • Sunset over the 25 de Abril Ponte
 of 5 bubbles surlesplages, 25 Jan 2017 | Read review
“Really don't know if they have lighter rooms!”
 of 5 bubbles AlexandraDM1986, 30 Dec 2016 | Read review
“Ask for a room from the 2nd floor onwards.”
 of 5 bubbles Antwerp89, 24 Nov 2016 | Read review
“Rooms on higher floors have nice rooftop views. There is an elevator.”
 of 5 bubbles Gurumanjohn, 13 Oct 2016 | Read review
“We stayed in room 203 which was a nice size room. Our friends stayed in room 204 which was quite a bit smaller than ours.”
 of 5 bubbles Gizelle-G2Travel, 12 Oct 2016 | Read review
5 of 5