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9HOTEL MERCY

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#65 of 247 Hotels in Lisbon
Certificate of Excellence
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9HOTEL MERCY
9HOTEL MERCY
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677 Reviews from our TripAdvisor Community

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Showing 327: English reviews
New York City, New York
Reviewed 25 January 2017

Our first trip to Lisbon and the view from this terrace is out-of-this-world...In the panorama, the Ponte 25 de Abril, the Cristo Rei statue, the Tagus River, and right before you the rooftops of the Bairro Alto. When we arrived from the long travel night, the first thing the staff did was give us a glass of port wine. (well,...

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1Thank surlesplages
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Sagres, Portugal
Reviewed 23 January 2017

Great location with easy access to transportation links. Breakfast was timely with a variety of items including fresh fruit. The staff are simply the best.....went out of their way to be helpful and provide information.

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1Thank michaelmX8400FR
Mauritius
Reviewed 20 January 2017 via mobile

Situated right in the middle of things but away from any loud bars or clubs, this is a great option for a stay in Lisbon The staff on check in were super helpful and genuinely welcoming. The room was spotless and the bed was really comfortable. The bathroom is a good size. Shower worked like a dream even though it...

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1Thank seanyboy77
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

London, United Kingdom
Reviewed 18 January 2017

Good base for a short trip to Lisbon with lots to do in the area around the hotel. Plenty of exercise gained walking up and down the hills so you need to be fit! Good range of food offered in the hotel breakfast - didn't try the bar at night but it looked quite lively.

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Thank Antony W
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Mr Antony Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Sydney
Reviewed 12 January 2017

Modern decor hotel in very good area. Restaurants close by, can walk to time out market and major shopping area comfortably. Tourist sites all within easy reach. Safe area recommend for families and young couples

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Thank Anna A
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Mrs Anna Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Rieti
Reviewed 9 January 2017

beauful and well furnished hotel near the Bairro Alto (full of bars, typical portoguese restaurants) location at 2 min walk from the Baixa-Chiado metro stop and 10 minutes to Placa do Comercio Very good bedrooms design and breaksfast amazing cocktails at the 9double bar professional and friendly staff

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2Thank martinadC3113VZ
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Miami, Florida
Reviewed 7 January 2017 via mobile

This could be a great hotel with more care and attention.... Location is awesome, no doubt, but little things which should be addressed, just aren't.... * cheap coffee machines at breakfast which seize up * tiny amounts of shower gel which aren't replaced * lack of power sockets in the room * lack of security (able to get replacement key...

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Thank SantAntoni1
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Oslo, Norway
Reviewed 7 January 2017

Great location and fantastic reception staff. My room was small and not at all suitable for 2 persons, even sold as a standard double room. Modern design and comfortable bed. Cool hotel bar with great cocktails. Happy with everything except the room size and layout.

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Thank IngeborgAnd
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Tel Aviv, Israel
Reviewed 30 December 2016

This hotel located very very good. short walk to all central sites. It has a modern design but very very dark for our taste. A room and bathrooms are that we got was totally black. you feel like in a box with small window. VERY SMALL ROOMS. Breakfast- very average. Good staff. Comfortable beds.

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1Thank AlexandraDM1986
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

Siena
Reviewed 28 December 2016

9Hotel Mercy has a great location and is a very comfortable, quiet place to stay. The location is central to many historic and cultural sites that gave us easy walking distance to all. Nice neighborhood.

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Thank Timothy M
isabel f, Gerente at 9HOTEL MERCY, responded to this review

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

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Staying in Chiado & Carmo

Neighbourhood Profile
Chiado & Carmo
The traditionally trendy "Chiado" (literally, "squeak", the nickname of a 16th century poet) offers plenty of cafes, restaurants and bars where you can stop for a cafe or cocktail, after exploring its streets, shops, art galleries, theaters, museums and viewpoints. It's also the home to the statue of the famous statue of portuguese poet Fernando Pessoa, having is usual espresso at "A Brasileira" as he used to. You can also enjoy breathtaking views of Lisbon from the Elevador de Santa Justa or the Carmo Convent, for example. A commercial neighborhood at its core, especially for its Garrett and Carmo streets, Chiado is to this day a mandatory visit in Lisbon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 

Additional Information about 9HOTEL MERCY

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Price Range: $214 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Reservation Options:
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Hotel Style:
#27 Romantic Hotel in Lisbon
#39 Business Hotel in Lisbon
#46 Family Hotel in Lisbon
#53 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from 9HOTEL MERCY staff and other travellers.
18 questions
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Questions? Get answers from 9HOTEL MERCY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor minimum on the back to have a nice view on the castle. Otherwise main side but noisy at night !”
 of 5 bubbles irouk, 19 Mar 2017 | Read review
“The suite with terrace is outstanding”
  • Sunset over the 25 de Abril Ponte
 of 5 bubbles surlesplages, 25 Jan 2017 | Read review
“Really don't know if they have lighter rooms!”
 of 5 bubbles AlexandraDM1986, 30 Dec 2016 | Read review
“Ask for a room from the 2nd floor onwards.”
 of 5 bubbles Antwerp89, 24 Nov 2016 | Read review
“Rooms on higher floors have nice rooftop views. There is an elevator.”
 of 5 bubbles Gurumanjohn, 13 Oct 2016 | Read review
5 of 5