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Hotel Excelsior

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1 room 2 adults 0 children
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Hotel Excelsior
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293 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Memphis, Tennessee
Reviewed 9 July 2016 via mobile

Great location; good service; reasonable cost; decent but limited breakfast; easy check-in/check out; nice room; 20 minute walk to waterfront (which is fabulous); staff helpful and accommodating; wifi very good (needs more electrical outlets in rooms); clean, safe; near many cafes/restaurants/upscale shopping ---would stay again, and will on my return to an exceptionally friendly city.

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Helpful?
Thank rlayneh
Sydney
Reviewed 30 January 2016 via mobile

This hotel is well located in a quiet street close to the Marques de Pombal metro. Everything about the hotel is acceptable, but it sets it's standards low when it could achieve so much more. Rooms are clean and functional, but small, bland and worn. The staff seem disinterested, though polite. The wifi was not reliable, fading in and out...

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Thank Brian L
Kotor, Montenegro
Reviewed 8 January 2016

I remember our trip to Lisboa and we were staying in this hotel.Air condition was old,didn't work but men came and fixed it.The room was ok but little poor and we felt disagreeable smell of humidity. It's never mind for us because we were staying in hotel only in the nighht for sleeping.Bads were small for us, I don't know...

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Thank HoneyMne H
Dublin, Ireland
Reviewed 2 January 2016

Great friendly staff who also speak English with a nice breakfast buffet available. Great balcony terraces available on the sixth floor. Great location only a short metro ride from Airport and from City Centre.

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Thank AlanH20131991
Reviewed 22 December 2015

The room was the worst that i ever stayed in. The sheets were dirty, it was asked to change, the staff delivered cleaned ones and put them in our arms, didn't make the bed!!! 85 euros!!!! The little wc was terrible. Some of the breakfast's food was on the floor, hidden by doors were only staff see... Well, doors do...

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Thank Rui V
Muscat, Oman
Reviewed 20 October 2015

I booked my hotel through Booking.com. Somehow, Booking.com booked me for a year ahead, I suspect a site glitch. When I showed up from Canada to Portugal, the hotel identified that my booking was for in a year's time 17 - 20 Oct 2016 instead of 17-20 Oct 2015. Despite having available rooms and the ability to put it all...

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1Thank Little Ryan H
Germany
Reviewed 25 September 2015

This is a horrible place to stay (I cannot really call it a hotel). The pictures on the web site are far away from the reality. Do not book this hotel if you want to enjoy your stay in Lisbon! The main problem is the lack of cleanliness. The sheets are meant to be white, but they are so old...

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Thank Traveller6032
Fort Lauderdale, Florida
Reviewed 7 July 2015

The hotel itself is "poor". I do want to note we ended up having some positive experiences there because the gentleman working in the lobby to greet you is so helpful and offers a very white glove type of service (that is unusual for the condition of this hotel). First of all, the hotel does not look like the website....

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Thank fijiqueen
Turin, Italy
Reviewed 13 June 2015

I stayed in this hotel for 3 nights (5-8th June). I chose this hotel after reading reviews, comparing prices and locations. One of the best points of this hotel is location, it's not in the centre but 2 metro stops (or 10-15min walking from Rossio). Close to hotel are 2 metro lines. There's a supermarket open till 21:00 which is...

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1Thank Paiam
Seattle
Reviewed 9 June 2015

This hotel room was gross. Its difficult to get to, parking is bad and you have to pay for the key to the safe. Given that are windows on the lower floors didnt lock, that was really bad. We took the closet pole to jam it. The folks that work there are great but this place I just didnt feel...

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Helpful?
Thank ramonetl

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Excelsior

Address: Rua Rodrigues Sampaio 172 | Coração de Jesus, Lisbon 1150-282, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $131 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Excelsior Hotel Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inspect room before acceptance at booking in”
266lizp, 10 Oct 2016 | Read review
“I was staying at the apartment 511 which was perfect. I believe the hotel does not have problems with noise.”
marckelsons, 28 Sep 2016 | Read review
“Take triple room”
honeymneh, 7 Jan 2016 | Read review
“On sixth floor. Great view and has a balcony.”
AlanH20131991, 1 Jan 2016 | Read review
“Choose another hotel”
307ruiv, 22 Dec 2015 | Read review
5 of 5