Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel
Rua Alexandre Herculano No. 40 No. 40, Lisbon 1250-011 Portugal
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About
#107 of 334 hotels in Lisbon
Location
Cleanliness
Service
Value
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Street parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Sofa
Telephone
Laptop safe
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
100Great for walkers
Grade: 100 out of 100
184Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Contact
Rua Alexandre Herculano No. 40 No. 40, Lisbon 1250-011 Portugal
Name/address in local language
Getting there
Marquês de PombalLisbon Metro4 min
RatoLisbon Metro6 min
Car HireSee all Lisbon car hire
1111Reviews59Q+A98Room tips
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Stayed here for 2 nights in March 2023. Relatively near the metro but be mindful of the need to drag luggage along cobbled streets. Clean, simple and cosy. Liked it when it can provide a good rest for us in between visiting sights. All amenities are to be requested at lobby so the toilet is literally bare with only towels.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Stayed 4 nights ate this hotels in March 2023. We had a comfortable stay and it was pleasant with a nice service. There are some shortages for this hotel however. Pros: - Located on Av. Liberdade, which is a classy area that is central and you can walk to anywhere in Lisbon. - The hotel is clean and room was done daily. - Trendy lobby with a nice quirky decor and cool stairs. - The bed is comfortable an dyou have two types of pillows. - The team responded to our reqyest for a balcony and gave us a cute small private balcony o the room. Cons: - The hotel is basic but keep in mind that it is a Holiday Inn Express. Lack a bit of character in my opinion. - Breakfast in included but it is basic with mostly carbs only. Though the quality of them are great. - The bathroom is cold. If you go out of shower, you will feel cold if you dont wrap your self with towel. - No electrical socket near my bed, only near my freind on other side and the desk on corner. That was very annoying. - Some rooms have a shared big balcony. Don't know how safe is that actaully (at least fro me). - When I got a balcony room, I signed a responsibility document, which I found very weird. At the end, it was a nice comfortable stay and enjoyed it. Nothing so memorable thus I would like to try other properties maybe if I was back to lisbon. …
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Ask for a room with balcony (but not a shared one).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
stayed here for 7 nights, staff was very accomodating and helpful, room was clean and breakfast was terrific. minor issue was that the room was very hot not sure if cooling was working otherwise very happy with the location and proximity to things that interested us historical centre is about a 20 minute walk but we didnt mind and if necessary the train is a 2 minute walk
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My room had an adjoining door that would not lock from my side. When I called the front desk, I was told that I would have to come down to the lobby to report it. Housekeeping(!) went to fix it, could not, and then disappeared. I had to go back down, where I asked for a different room. Bruna told me that the hotel was sold out and I couldn't move to a different room. She informed me that it was "impossible" for the door to be opened from the other side, that it was welded. She was condescending, rude, and argumentative. I went back to the room and knocked on the door to test it. A strange man immediately unlocked his side and opened the door into my room. As a woman traveling alone, I was horrified. I went down to the lobby yet again, where Bruna told me they had no other room available. At that point, a different clerk checked his computer and gave me a different room. I will not be going to the Holiday Inn Lisbon City Center again.…
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel
Responded 1 week ago
Hi Guide822452, Thank you for letting us know of these concerns. We appreciate you for choosing Holiday Inn Express Lisbon - Ave. Liberdade for your stay and for doing business with IHG® Hotels and Resorts. We strive to give great and impressive service to all our guests and I am sorry for what happened during your visit. I have shared your comments with the hotel management and I'm confident that the necessary steps will be taken, so we can better serve you in the future. To be able to look into this for you, we need some additional information. We value your feedback and welcome the opportunity to serve you better. I look forward to your response. Sincerely, Crisel V. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay here. Room was clean and bed was very comfortable, little balcony was an added bonus, Staff were friendly and helpful. Free Breakfast was great. Only dropped one star because I probably wouldn’t stay there again but only because of the location, there were plenty of restaurants but no places to get a drink or shops (apart from Gucci and Dior and we were outside that budget 🤣) . But very close to the metro and centre were plenty of tour buses go from.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed here for a few days and thoroughly enjoyed it. The staff were friendly and efficient. The room was comfortable but difficult to heat - the Air Conditioner didn't appear to be reverse cycle and only cooled, didn't heat the room. The Hotel was well sited not far from the City Centre. Breakfast was enjoyable with a good choice.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great hotel. Well located. Terrific breakfast. Helpful staff. Nothing not to like. Easy to get taxis both from hotel and from airport. Decor rather like the IHG indigo group. Lovely view from our room, which was a standard one.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We found this hotel online through Trip Advisor & couldn’t have been happier with it. Location was great- in walking distance to restaurants & shops. Ideal location! We were very happy with the updated room & very nice bathroom. The breakfast was excellent & served in a big spacious room. There was not a bar but beer & wine were available in the lobby. Highly recommend this hotel and at such a great price
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Fantastic 3 night Pre-cruise Stay, great location, complimentary breakfast and staff. One thing no one seemed to mention was getting here from the Airport! I looked at various options but as we arrived Sunday evening decided to jump in an airport taxi. We used our credit card, so when in the taxi line tell the person sending you to an available taxi that you wish to pay this way and they make sure your taxi takes card. It was 25 Euros all in for 25 min journey, £20 so compared to London really cheap. Friendly welcome when we arrived at the hotel. People say it is in a really lively area, having lived in Paris, not sure I would say lively, makes out it is really noisy. We had a room on 6th floor looking out to the courtyard, no issues with this, no noise at all, room perfect and spotless. It was great location for sightseeing, just a 20 min walk to centre and the Rossio Train Station where you can get the train to Sintra. There is a fridge in the room. We got an Uber the morning of the cruise 7 Euros. …
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
+1
Two night stay for business mid-November. Loved this hotel. It is a beautiful building in a lively area of the city and close to the metro, supermarkets and restaurants. Room was a reasonable size and had tea/coffee, a fridge and a safe deposit box. Bathroom was a reasonable size, only basic toiletries, but wonderful big, fluffy towels and a great shower. Breakfast is included, and was fabulous! A great choice of fruit, bread, pastries, cold meats and cheeses, cereals and boiled or scrambled eggs. The staff on the front desk and in the breakfast area are fantastic. The only down-side for me was unfortunately the WiFi, often quite slow and sometimes not working at all... Fabulous hotel and would definitely stay here again.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$155 - US$196 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
108
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Claim Your ListingHOLIDAY INN EXPRESS LISBON - AVE. LIBERDADE, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 632 Photos (Portugal) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Nearby attractions include Medeiros e Almeida Museum (0.1 km), Avenida da Liberdade (0.4 km), and Praca Marques do Pombal (0.4 km).
What are some of the property amenities at Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Conveniently located restaurants include Royal Spice, Lisbon Winery, and Forno d'Oro.
Are any cleaning services offered at Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Holiday Inn Express Lisbon - Ave. Liberdade, an IHG Hotel?
Many travellers enjoy visiting Mosteiro dos Jeronimos (5.6 km), Castelo de S. Jorge (1.8 km), and Igreja de São Vicente de Fora (2.1 km).