We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

HF Fenix Urban

Show Prices
#86 of 248 Hotels in Lisbon
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
HF Fenix Urban
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,182 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 292: English reviews
Gatineau, Canada
Reviewed 1 week ago

The hotel is located near Europcar and near the Praque metro station, which is direct line to the Alfama area in the old Lisbon. 20 minutes in taxi from the airport, less than 20$. It is a bit far from the downtown tourist area; the metro is handy. Few good restos in the area. The room is ok except for...

 Report
Helpful?
Thank LafAdvice
Porto, Portugal
Reviewed 30 October 2016

Good hotel for a reasonable prize. Positive: Cleanliness, good acoustic insualtion, very friendly and helpful staff, good beds, excelente localisation, own parking Negative: Needs urgently some technical renovation. Noisy minibar. Impossible to sleep with the air condition on level 2 or 3. Fan makes noise. Towls should be renewed.

 Report
Helpful?
Thank MarkusN57
Manchester, United Kingdom
Reviewed 24 October 2016

Though not in the historic centre of Lisbon, the HF Fenix Urban is in a good position nearby Parque metro stop where it takes just a few stops to get into Lisbon centre. A nice, modern hotel which is very clean and the rooms are comfortable. There's a little bit of noise from traffic but otherwise a nice enough hotel....

 Report
Helpful?
Thank Glenn J
Cork
Reviewed 19 October 2016

We have been to Lisbon a few times but this was our first time staying at this hotel. We had a standard room on the 9th floor and found it spacious and very clean. If you closed the window the street noise below was blocked out so this was perfect. The hotel is ideally situated a few minutes walk from...

 Report
Helpful?
Thank Wellywoman
Reviewed 18 October 2016 via mobile

Really nice, helpful staff and accommodated our English only :) Breakfast was full of great choices for food and hot/cold drinks. Found the location to be good for walking to site see and shop, but close to the metro to go further ! Will happily stay again next time we are in Lisbon.

 Report
Helpful?
Thank SuzanneMCava
Dallas, Texas
Reviewed 14 October 2016

This as an average hotel with very friendly staff. It is well located, although the access for parking is rather difficult due to ongoing construction. I found the room small, with average accommodations. The bathrooms were OK, nothing extraordinary, just one main observation; the water temperature in the shower tends to change by itself. Very annoying. However, the staff friendliness...

 Report
Helpful?
1Thank Thelmo T
Cheltenham, United Kingdom
Reviewed 10 October 2016

Stayed here recently whilst on a business trip. The staff were all friendly and helpful. The bedroom was on the small size but adequate for my needs. The bathroom, on the other hand was large, which seems a strange use of space. The décor is a mixture of 60s and modern with lots of wood panelling in the public areas...

 Report
Helpful?
Thank nauntongolfer
San Ramon, California
Reviewed 28 September 2016

We spent 4 nights at the Hf Fenix Urban in September. It's situated away from the main tourist areas, with several reasonably priced restaurants nearby. There is a metro stop (Parque) just a few minutes walk away Our room 2 floors below the main level was very small, with two single beds pushed together, 2 nightstands and a counter to...

 Report
Helpful?
Thank Rob M
Utrecht Province, The Netherlands
Reviewed 9 September 2016 via mobile

It's a nice hotel. Look nice with all comfortables. Rooms are not very big but not too small. Bathroom is quite big with lot's of space for your toiletries. Has a toilet and a boudet. The shower and sink are on the selected temprature very quickly. The shower stream sprays waters in a trickle but enough to wash your hair....

 Report
Helpful?
Thank Sparkling_Julia
Oslo, Norway
Reviewed 8 September 2016 via mobile

Overall, this hotel is ok. The people in the reseption is helpful. The cleaning staff, however, is absurdly noisy!! The week we stayed at this hotel they woke us up by banging the vacuum cleaner in the walls in the rooms around ours, and one time they even walked right in when we were sleeping. The hallways are a problem...

 Report
Helpful?
Thank Eilelle

519 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (301)
Viewed
Hotel & Grounds (37)
Viewed
Room/Suite (72)
Viewed
Bathroom (54)
Viewed
Dining (21)
Viewed
View from Room (12)
Viewed
Pool/Beach Area (1)
Viewed
2:21
Videos (1)
Viewed
Other (103)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (189)
Viewed
Amenities (16)
Viewed
Fenix Twin (29)
Viewed
Dining (54)
Viewed
Standard Duplex (28)
Viewed
Terrace Duplex (35)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (13)
Viewed
Dining (1)
Viewed
Room/Suite (13)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lisbon hotels
0.5 km away
HF Fenix Garden
HF Fenix Garden
#60 of 248 in Lisbon
1,489 reviews
0.5 km away
HF Fenix Lisboa
HF Fenix Lisboa
#74 of 248 in Lisbon
1,969 reviews
0.5 km away
HF Fenix Music
HF Fenix Music
#28 of 248 in Lisbon
698 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Eurostars Lisboa Parque
Eurostars Lisboa Parque
#70 of 248 in Lisbon
639 reviews
0.2 km away
SANA Capitol Hotel
SANA Capitol Hotel
#59 of 248 in Lisbon
534 reviews
0.7 km away
Hotel Alif Avenidas
Hotel Alif Avenidas
#54 of 248 in Lisbon
666 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
What makes the urban atmosphere so appealing?Could it be the modernity, the architecture, the vitality, the choices, the right to be different?Maybe it’s a little of everything. And you can find all of this at the HF Fénix Urban. At the HF Fénix Urban, the combination between sophistication and informality raises the comfort to a higher level. The highly modern atmosphere created by the architecture and the design of all the areas invites you to spend more time at the hotel. You have the heart of Lisbon right outside the door. Marquês de Pombal is the perfect starting point to discover the city or to leave for any work destination. And if you’re travelling in business, you can choose one of the rooms especially designed for those who need to work or to have meetings during their stay. The Internet access is free in the entire hotel.Try this four star hotel of relaxed attitude and you will find the perfect place for all occasions. ... more   less 

Additional Information about HF Fenix Urban

Address: Avenida Antonio Augusto de Aguiar 14, Lisbon 1050-016, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $96 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Urban 4*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, HotelTravel.com, Travelocity, Hotels.com, Agoda, Priceline and Odigeo so you can book your HF Fenix Urban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hf Fenix Urban Hotel Lisbon
Nh Hotels Lisbon
Nh Parque Lisboa Lisbon
Hotel Style:
#44 Family Hotel in Lisbon
#47 Romantic Hotel in Lisbon
#69 Luxury Hotel in Lisbon
#70 Business Hotel in Lisbon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Urban staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from HF Fenix Urban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“street side”
 of 5 bubbles LafAdvice, 29 Nov 2016 | Read review
“High up to avoid the street noise”
 of 5 bubbles Wellywoman, 19 Oct 2016 | Read review
“Rooms on the back are probably quieter.”
 of 5 bubbles nauntongolfer, 10 Oct 2016 | Read review
“Get a high floor room, but not too high..”
 of 5 bubbles 452casperw, 16 Aug 2016 | Read review
“the noise at highly floor i more than at lower floor”
 of 5 bubbles crescenzog2014, 14 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay