Praça do Comércio, 31-34, Lisbon 1100-148 Portugal
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US$252
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US$252
Free cancellation until 10/02/23
US$266
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What is Travellers’ Choice Best of the Best?
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#26 of 329 hotels in Lisbon
Location
Cleanliness
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Value
2022 Travellers' Choice Best of the Best
Located in the centre of Lisbon, Pousada de Lisboa sits in the most chic part of the city, making the hotel perfect for discovering this magnificent city. A house of kings and a forum for ministries, this Small Luxury Hotel in Lisbon has been completely restored, transforming it into a launching pad for a luxury urban experience. With the perfect combination of tradition, tourism and trend, Pousada de Lisboa welcomes you at the Praça do Comércio , located along the Tejo River. This luxury hotel in Lisbon offers an indoor swimming pool with a private sunbathing deck. The Pousada de Lisboa also includes a completely equipped fitness centre and a spa where you can enjoy Magic Spa signature massages and treatments.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Room service
Coffee / tea maker
Cable / satellite TV
Hair dryer
Safe
Telephone
Minibar
Flatscreen TV
Radio
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Luxury
Languages Spoken
English, French
Hotel links
Special Price:Become a PGC Member to get 10% of discount, among other special benefits!
Location
100Great for walkers
Grade: 100 out of 100
499Restaurantswithin 0.5 km
177Attractionswithin 0.5 km
Contact
Praça do Comércio, 31-34, Lisbon 1100-148 Portugal
Name/address in local language
Getting there
Baixa/ChiadoLisbon Metro4 min
Terreiro do PaçoLisbon Metro6 min
Car HireSee all Lisbon car hire
1176Reviews42Q+A100Room tips
Reviews
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Too long time for check in . The bed room for this kind of hotel is too simple . Beds are not comfortable Excellent breakfast Relation price/quality is not so good for this time of the year. The wc at lobby smells to mole As we were on first floor we could listen all the noise in the street
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: Not easy to park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We recently visited Lisbon, Portugal and stayed at the Pestana Pousada de Lisboa Hotel. From the moment we checked in to the hotel, the staff worked diligently to make sure that we were comfortable and that our every need was met. They recommended great restaurants, tours, and must-see sights. But one staff member by the name of Ines Subtil was extremely helpful. I had forgotten a piece of medical equipment for my CPAP machine and Ines worked tirelessly until she was able to find a suitable replacement part. Not only that, but then she had a technician come to our hotel room to make sure that it fit and would work properly. Ines SUBTIL made our stay in Lisbon an unforgettable one. Thank you and WELL DONE!
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 16 Nov 2022
Dear Mr. John Hawley, Greetings from Lisbon :) Thank you very much for your kind review regarding your stay in Pousada de Lisboa. We were delighted to look after you during your stay and it is very rewarding to know that you did have such a memorable and enthusiastic experience with us. We are strongly committed to great service and classic hospitality, and your testimony is a recognition to our entire team. All the Pousada team is looking forward to welcome you in the future, hopefully soon! All the best and take care! :) Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful boutique hotel, operating in the best tradition of the Pestana Hotel Group. Nestled within the Praca do Comercio, the hotel is in the perfect location for self-walking tours to all of Lisbon's major neighborhoods and restaurants. Great, attentive staff. Morning breakfast is excellent. The adjacent Rib Beef & Wine Lisboa restaurant and bar staff will be sure to make you feel most welcomed after a rigorous day of touring Lisbon. Open late for that perfect nightcap!
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent hotel! Beautiful spot in a great location in Lisbon. Superb service and very welcoming of my family. The bar/restaurant is great also, and breakfast was fantastic. We enjoyed the pool area also as did our 2 year old son! Thanks to all there for such welcoming hospitality 😀
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 16 Dec 2022
Dear Mr. Housie, Thank you very much for choosing Pousada de Lisboa - Monument Hotel, a member of The Small Luxury Hotels for your city break in beautiful Lisbon. It is a pleasure to read that you appreciated our courteous and prompt service, and that we contributed for a memorable experience. All the Pousada de Lisboa's team is looking forward to welcome you in the future, hopefully soon! Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was beautiful. Everyone at the hotel was super friendly. Housekeeping took great care of me and I loved the nightly turn down service. Great location in the city. Would recommend and stay again.
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Date of stay: October 2022Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 10 Dec 2022
Dear Mrs. Tracy, Thank you for your preference for Pousada de Lisboa - Monument Hotel, a member of The Small Luxury Hotels for your recent stay in beautiful Lisbon and for sharing your great impressions in Tripadvisor. It makes ourselves extremely happy to hear that you had a great stay and enjoyed courteous and discreet service. Should you return to Lisbon, we would be delighted to welcome you back! Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect location. Wonderful staff. Although the room was a little small for a longer stay. The toilet being located in the room itself with only a curtain as a separator is a little inconvenient. But all said it was a great experience. Thank you
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 3 Dec 2022
Dear M. Ashishm, Thank you for your preference in Pousada de Lisboa - Monument Hotel, a member of The Small Luxury Hotels for your recent stay in our beautiful Lisbon and for sharing your great impressions in Tripadvisor. It makes ourselves extremely happy to hear that you had a great stay and enjoyed courteous service. We hope to welcome you once again in our Pousada! Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is exceptional in every way! The location is perfect, within walking distance of everything! The breakfast, the restaurant and even the flavored water in the lobby all wonderful. But our favorite thing about the hotel was the staff, some of the best customer service we have ever received. They helped us with dinner reservations, tuk tuk and taxi's, the parking was easy and their friendly demeanor as you walked through the lobby, ALL INCREDIBLE! I can not think of one thing I didn't like about the hotel.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 23 Nov 2022
Dear Mrs. Jillh, Thank you very much for choosing Pousada de Lisboa - Monument Hotel, a member of The Small Luxury Hotels for your visit to Lisbon. Also, we would like to thank you for your great review about the hotel. Within the Historical heritage of the walls that surround it, joins the collection of the Lisbon Museum, conferring a unique, enriching cultural and museological experience to your stay. We are delighted to read that you spent a wonderful time with us! We hope to welcome you back to Pousada de Lisboa in a near future, Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the hotel when I was in a business meeting. The hotel does not have many facilities for large business meetings but for small initiatives it's good. The have enough space for people willing to travel around. The rooms near the ground floor are a bit noisy since trams and buses are passing by. The building is very nice and old, at the rooftop we have an excellent view of Lisbon.
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Date of stay: July 2022Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Do not choose rooms near the ground floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 16 Nov 2022
Dear Guest, Thank you very much for choosing Pousada de Lisboa for your short break in Lisbon. Also, I would like to thank you for your great review about the hotel. Within the Historical heritage of the walls that surround it, joins the collection of the Lisbon Museum, conferring a unique, enriching cultural and museological experience to your stay. I am delighted to read that you spent a wonderful time with us, and I hope that you return with more time available to enjoy beautiful Lisbon. We hope to welcome you back to Pousada de Lisboa in a near future, Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here for the Break Point Conference. It was perfectly located for all of our needs. Great restaurants and shopping nearby. Had a delicious salad at the bar one afternoon, and the bartenders were very nice. The room was very comfortable, clean and we had an incredible view of the plaza. They gave us nightly turndown service with a chocolate which was a great touch! The breakfast was delicious and there were many options to choose from. The staff was very kind and helpful from the porters, housekeeping, front desk and overnight auditor. The only reason I didn’t give it 5 stars is because I requested an iron/board and it took over 45 minutes and two phone calls to receive. I am sure they were busy but I had to get ready for an event and was pressed for time. Overall great hotel, location, staff! Will definitely return!…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 16 Nov 2022
Dear Mrs. Patricia, Thank you very much for choosing Pousada de Lisboa - Monument Hotel, a member of The Small Luxury Hotels for your visit to Lisbon. Also, I would like to thank you for your great review about the hotel. Within the Historical heritage of the walls that surround it, joins the collection of the Lisbon Museum, conferring a unique, enriching cultural and museological experience to your stay. I am delighted to read that you spent a wonderful time with us, and I hope that you return with more time available to enjoy our beautiful Lisbon. We hope to welcome you back to Pousada de Lisboa in a near future, Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a really beautiful hotel, located at the Praca do Comercio - walkable to everything, and just at the start of a walking street. Rooms were nice and classy, as well as the public spaces, but lighting was dark. There was a sumptuous daily breakfast, included in our room, located in a nicely-lit atrium. Service was impeccable, professional and friendly. We signed up as members of the Pestana group (which manages all the Pousadas in Portugal), and got better discounts/deals than booking through travel websites.
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Date of stay: October 2022
Rooms
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joao Neves, General Manager at Pousada de Lisboa, Praça do Comércio
Responded 16 Nov 2022
Dear Mr. Nelson, Thank you very much for choosing Pousada de Lisboa - Monument Hotel, a member of The Small Luxury Hotels for your visit to Lisbon. Also, I would like to thank you for your great review about the hotel and our services. I am delighted to read that you spent a wonderful time with us, and that you had the chance to experience some of Lisbon's attractions and flavours. We hope to welcome you back to Pousada de Lisboa in a near future, Sincerely yours, Inês Subtil Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$227 - US$371 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
90
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Claim Your ListingPOUSADA DE LISBOA, PRACA DO COMERCIO: UPDATED 2023 Hotel Reviews, Price Comparison and 1,122 Photos (Lisbon, Portugal) - Tripadvisor
Frequently Asked Questions about Pousada de Lisboa, Praça do Comércio
Which popular attractions are close to Pousada de Lisboa, Praça do Comércio?
Nearby attractions include Praca do Comercio (Terreiro do Paco) (0.3 km), Escape Hunt Lisbon (0.2 km), and Luvaria Ulisses (0.5 km).
What are some of the property amenities at Pousada de Lisboa, Praça do Comércio?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Pousada de Lisboa, Praça do Comércio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pousada de Lisboa, Praça do Comércio?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pousada de Lisboa, Praça do Comércio?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pousada de Lisboa, Praça do Comércio?
Conveniently located restaurants include STŌ Mercearia, Grau Douro Tapas & Wine Bar, and Porter Bistrô.
Are there opportunities to exercise at Pousada de Lisboa, Praça do Comércio?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pousada de Lisboa, Praça do Comércio have airport transportation?
Yes, Pousada de Lisboa, Praça do Comércio offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pousada de Lisboa, Praça do Comércio located near the city centre?
Yes, it is 0.4 km away from the centre of Lisbon.
Are any cleaning services offered at Pousada de Lisboa, Praça do Comércio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pousada de Lisboa, Praça do Comércio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.