Hotel Ibis Setubal
Rua do Alto da Guerra, Setubal 2914-518 Portugal
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About
#5 of 20 hotels in Setubal
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GreenLeaders Bronze level
The Ibis Setubal hotel is 6 km from the historic centre of Setubal and 34 km from Lisbon Airport. The hotel is in a developed tourist area, close to Arrabida nature park, Sado Reserve, beaches in Troia and Arrabida and the mountains. Book one of our 102airconditioned rooms with WiFi Internet (3 adapted for guests with limited mobility) and make use of our amenities, 2 meeting rooms, a restaurant, bar, snacks 24hrs, an outdoor swimming pool, terrace area and parking. Golf and tennis facilities nearby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Parking
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Baggage storage
Concierge
Newspaper
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Portuguese
Location
Full view
Contact
Rua do Alto da Guerra, Setubal 2914-518 Portugal
Name/address in local language
Getting there
Car HireSee all Setubal car hire
535Reviews10Q+A8Room tips
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Still with single use plastic. Reception staff very useful and friendly. Room window very dirty, in need of a very hard cleaning. But the room was clean and very quiet and nice and sunny. Overall the hotel was better than i expected.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I, female, staid 4 nights at the IBIS in February 2020. Housekeeping stole some of my cosmetics and I wondered why the housekeeping crew kept smirking at me. At home then I realised the missing items. Plus the Sunday receptionist, male, argued with me for 20 minutes in front of other guests that I need to pay for 5 nights, not 4. He tried to confuse me by counting the check-out day as a day to pay. Not until I asked for the manager he finally relented.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: I had a ground floor room, it was quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 11 Feb 2020
Thank you for your comments and I'm sorry that you were disappointed with your stay in Hotel Ibis Setubal . Our goal is to get your satisfaction in our services. In order to get that, I'll all the measures in order to improve our services. Kind regards
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Ibis hotels are excellent value for money and we always use them in Portugal when travelling. Setubal Ibis is a taxi ride from the town. Spotlessly clean, great facilities, good choice of buffet breakfast and lovely staff. Would highly recommend this hotel
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 4 Jun 2019
Thank you for your kind coments regarding to your stay in Hotel Ibis Setubal. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
Read more
The room was dirty, specially the bathroom with hair and it was a terrible stink of kitchen all over the room. Something was wrong with the ventilation and we had to change the room for the terrible odor.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We originally booked just one night and ended up staying for five! We enjoyed the Setúbal/Arrábida area but also it was Ibis Setúbal that made us want to stay. The staff were all very helpful and friendly, and also welcoming of our little dog who was even allowed to sit with us in the gorgeous garden at breakfast and in the bar area for a nightcap (he is very well-behaved and quiet though). Room was as you would hope for from Ibis - clean, functional, very comfortable bed, and a lovely, big shower in the recently refurbished bathroom. Breakfast had a great selection on offer, and the supper we ate at the hotel was very tasty and served with a smile. We were impressed with the space afforded to the open plan but distinct areas for reception, bar, lounge, restaurant and breakfast room, plus the terrace with seating in the garden. If the weather were a little warmer, I would have loved to have used the outdoor pool, an unexpected surprise feature at this delightful hotel. Looked to be perfect for business travellers too, having ample free parking and conveniently located, but for us it provided a wonderful holiday and a perfect base from which to discover this fabulous and varied area of Portugal. Well done Ibis Setúbal, see you again soon, I’m sure. Até proxima.…
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Date of stay: February 2019Trip type: Travelled as a couple
Value
Cleanliness
Service
Room Tip: Double room on first floor overlooked the garden and pool at rear.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 11 Feb 2019
Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
Read more
The stay in the hotel was enjoyable. If you are motorized it gives you quite a good point for your exploration of Alentejo and Lisbon. The hotel is located in a low building leaving you an impression of intimacy. There is a courtyard with a nice and clean swimming pool. Orange trees are a source of fruits for breakfast. Breakfast buffet offers you quite a large selection of bread, some cheese, ham, fruits, pancakes, eggs. I can only complain that there were not any vegetables if you didn't count not nicely presented tomatoes (in a plastic bowl). During my prolonged stay I found breakfast a little bit boring as nothing really changed in the buffet and the same selection of food was served every day to give you a missing sense of variety and something to long for to come back
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Review collected in partnership with Accorhotels.com
Date of stay: November 2018Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 4 Dec 2018
Thank you for your coments and for taking time to write a review about your stay in hotel Ibis Setúbal . We treat all of our comments seriously and will be dealt with accordingly. Our goal is to improve our services in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
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Friendly Staff Food available 24/7 - had an evening meal which was good and breakfast had a good selection. well kept communal areas, looks to be recently re-furbished. very clean everything you need or want for a short stay.
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Date of stay: November 2018Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 13 Nov 2018
Dear Guest, Thank you for your kind comments regarding your stay in our Hotel. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Hugo Martinho
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This hotel is what you would expect from an Ibis, clean, good service, anything you need is available. There is breakfast from 06.30 to 12.00, way longer than I expected. The interior has been updated recently I think and there is a pool and a 24h restaurant. The only downside is the quality of the restaurant, given that the hotel is in an industrial area, the restaurant is 24h a day open but serves pre-made meals, not the kind of stuff you would find in an à la carte restaurant.
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Date of stay: November 2018Trip type: Travelled solo
Rooms
Cleanliness
Service
Room Tip: All rooms are probably equal
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 13 Nov 2018
Dear Guest, Thank you for your kind comments regarding to your stay in our Hotel. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Hugo Martinho
Read more
Clean rooms. Sufficient amenities. My mother and I travelled from the U.S to attend my brothers funeral. The staff could not be more welcoming and accommodating. Star of the show was a lovely lady called Magdalena..she was very empathetic to my distressed mother and made the stay as pleasant as it could be.
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Date of stay: October 2018Trip type: Travelled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 27 Oct 2018
Dear Guest, Thank you for your kind comments regarding to your stay in our Hotel. I'm delighted that you have enjoyed your stay and I'll share with my team how welcomed you've felt. Madalena also thanks you for your nice words. We all work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Hugo Martinho
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This hotel is on a major road but it was not an issue as we did not hear the traffic and the hotel is set back quite a bit from the road. There is nothing immediately outside the hotel except a cafe across the road. However this cafe is family run and serves typical Portuguese style food at very reasonable prices. The menus are in Portuguese but the soon to be new owner speaks very good English and is in the process of introducing English menus. We were only here for one night and had all our meals at this cafe as Hotel Ibis only provides prepackaged meals. About 15 mins walk down the road is an Intermarche supermarket and add another 10 minutes further is the Allegro Shopping complex. Along the way there are quite a few restaurants. The hotels looks like it has been recently renovated and displays trendy decor. There is no lift in this hotel but if you have a lot of luggage perhaps request one of the many rooms on the ground floor. The room had a single wardrobe and adequate space for luggage storage. The bed was very comfortable with great pillows and the bathroom was compact but acceptable with nicely done shower unit. Unlike some of the previous reviews, we were greeted by a delightful lady in reception who was very helpful and welcoming. We did not have issues with any of the staff who were pleasant and courteous.Breakfast buffet is available for $6.90 which appeared attractive but we did not have any. The Wifi and aircon were excellent. A lot of English TV channels which was great. Lots of free parking available within the hotel grounds. There s a great swimming pool which will be great for the warmer months. Overall: A good value. No surprises. Would definitely stay here again.…
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Date of stay: June 2018Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from HugoMartinho, General Manager at Hotel Ibis Setubal
Responded 28 Jun 2018
Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
Read more
PRICE RANGE
US$45 - US$80 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlentejoSetubal DistrictSetubal
NUMBER OF ROOMS
102
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Claim Your Listing Frequently Asked Questions about Hotel Ibis Setubal
Which popular attractions are close to Hotel Ibis Setubal?
Nearby attractions include Parque Natural da Arrábida (5.1 km), Mercado do Livramento (5.2 km), and Casa da Baía – Centro de Promoção Turística (5.6 km).
What are some of the property amenities at Hotel Ibis Setubal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Ibis Setubal?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
What are some restaurants close to Hotel Ibis Setubal?
Conveniently located restaurants include Due Fratelli Ristorante Italiano, Restaurante Xtoria, and Feito ao Bife.
Are there opportunities to exercise at Hotel Ibis Setubal?
Yes, guests have access to a pool during their stay.
Are pets allowed at Hotel Ibis Setubal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Ibis Setubal offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Ibis Setubal?
The staff speaks multiple languages, including English, French, and Portuguese.
Are there any historical sites close to Hotel Ibis Setubal?
Many travellers enjoy visiting Iglesia de San Pedro (6.2 km), Casa das Quatro Cabecas (5.4 km), and Ladeira da Porta do Sol (4.6 km).
Is Hotel Ibis Setubal accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.