Hotel Cristal Setubal
Rua Professor Augusto Gomes 3, Setubal 2910-123 Portugal
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Expedia.comUS$166
Hotels.comUS$166
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PricelineUS$149
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Room & Suite (31)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 30/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Cristal Setubal
Updated 30/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 20 hotels in Setubal
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Beach
Bicycle rental
Children's television networks
Highchairs available
Car hire
Paid private parking on-site
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Wine / champagne
Boating
Diving
Water sport equipment rentals
Windsurfing
Bicycle tours
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Soundproof rooms
Room service
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
74Restaurantswithin 1 km
18Attractionswithin 1 km
Contact
Rua Professor Augusto Gomes 3, Setubal 2910-123 Portugal
Name/address in local language
Getting there
Car HireSee all Setubal car hire
33Reviews0Q+A0Room tips
Reviews
Traveller rating
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Most Recent
The Expedia customer support team spent two weeks trying to get in contact with the hotel and I also contacted them myself twice on top of that only to be ignored and eventually had my request to modify my request to have my booking dates pushed out rejected on the day of my stay. They also refused to reimburse me for the stay I did not use claiming that they were not advised of the request to modify the booking dates in advance...They blatantly ignored me (there is read receipt on the Expedia platform so I saw that they were reading my messages) as well as the multiple calls and emails from Expedia customer support only to take advantage of the situation to charge me for a nights stay that was unused. This hotel has staff with no morals; that type of treatment towards others is distasteful and they should be ashamed of carrying out these types of practices.…
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Date of stay: May 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Feels like a Five Star Hotel. Fabulous rooms. Clean Comfortable and Modern. €45 for a single great value. Was given a free upgrade and a drink at the bar FOC. Reception staff awesome. Would highly recommend. I never want to leave! Easy walking distance to restaurants and supermarkets.
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
CHARGED 172 € FOR SERVICES I HAVENT USE. Hade 3 nights and breakfast reserved. I cancelled the room and the breakfast the first day morning at 9:00AM, and the hotel obligated me to pay 3 nights and 3 breakfast event I used only one. Already wrote a letter to the Portugal authorities w...livroreclamacoes.pt (Save this page if you use this hotel) Also had to do a reclamation to VISA for charges of services I haven't use. BE CAREFULL, I WAS CHARGED 172 € FOR SERVICES I HAVENT USE. The hotel is in a very lonely area and far from the center quite scary to walk by night time. The staff is very friendly but direction is extremely rude. TO AVOID ++++
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Date of stay: October 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The area is very dark, not to walk by night time. The staf is friendly but the management was extremelly rude. Not to repeat, all the score is zero when the director acts like a dictator. Parking is extremelly narrow, forget to park if you have a family car.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We came for two nights as we had to attend a wedding in Setubal and we were actually happy to leave this place as it provided an awful experience. The beginning of our stay was not impressive, but it was decent. The location of the hotel is definitely not ok and it is 25-30 mins walk from the heart of Setubal. The rooms are more appropriate for a business hotel than for a vacation hotel: pretty basic, no own character.... and some of the rooms looking towards the inner side of the hotel, something that turned out to be a serious issue. Room 216 was a nightmare. As someone who cannot sleep with air-conditioning on, I had to open the window of the room. I was fine with the fact that the view was miserable, but what drove us crazy was the noise coming from hotel aggregates/kitchen or similar which started in the morning at 07:30. It was impossible to continue sleeping. I went downstairs to ask for a potential change of my room, but the receptionist lady just said she couldn’t do anything as everything was fully booked. She did not even show understanding to the fact that there was a significant issue affecting our stay. Speaking of staff, when I called to ask for an iron & ironing board , I was told that there we none and I had to give it to the laundry. Having no choice, I agreed and then the receptionist told me to go to the reception to bring down my two shirts instead of sending someone. Completely unacceptable for a service for which I had also to pay. I am not going to mention that calling a taxi took them 10 minutes just to make the call when we were leaving. In conclusion, I have rarely had such a poor experience at a hotel. Total lack of guest experience focus and customer care. I left the hotel in need of a good sleep (because of this room 216! ), rather than leaving it relaxed and energised by a good holiday/wedding weekend in Setubal. …
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$85 - US$124 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlentejoSetubal DistrictSetubal
NUMBER OF ROOMS
85
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Claim Your Listing Frequently Asked Questions about Hotel Cristal Setubal
Which popular attractions are close to Hotel Cristal Setubal?
Nearby attractions include Avenida Luisa Todi (1.0 km), Museu do Trabalho Michel Giacometti (0.8 km), and Igreja de Santa Maria da Graça (0.9 km).
What are some of the property amenities at Hotel Cristal Setubal?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Cristal Setubal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Cristal Setubal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Cristal Setubal?
Yes, free parking, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to Hotel Cristal Setubal?
Conveniently located restaurants include Decor & Salteado, Sab'aMar, and Restaurant Pizzaria Anexo.
Is Hotel Cristal Setubal located near the city centre?
Yes, it is 1.0 km away from the centre of Setubal.
Does Hotel Cristal Setubal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Cristal Setubal?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Hotel Cristal Setubal?
Many travellers enjoy visiting Iglesia de San Pedro (5.2 km), Casa das Quatro Cabecas (1.7 km), and Ladeira da Porta do Sol (0.8 km).
Does Hotel Cristal Setubal have any great views?
Yes, guests often enjoy the city view available here.