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3.5
#7 of 17 hotels in Setubal
Location
Cleanliness
Service
Value
Luna Esperanca Centro Hotel is the ideal option for both business and leisure travels. Located in the city centre and commercial area of Setubal, the Hotel has a stunning view to the Sado river, offering an elegant and comfortable atmosphere. The Setubal area is known form its natural beauty, particularly the Arrabida mountain range, with its stunning views and sandy beaches with crystal clear water. In front of the hotel, you can take the ferry boat or the catamaran to the exclusive Troia Peninsula, where you can find one of the best golf courses in Portugal, and the new and modern Troia Casino.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Harbour View
Languages Spoken
English, French, Spanish, Portuguese
Location
Avenida Luisa Todi 220, Setubal 2900-452 Portugal
Name/address in local language
Luna Esperança Centro
278 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Nice hotel with walking distance to the city centre. The rooms are spacious and clean. The breakfast room (and especially the terrace) has a nice view of the traditional buildings of Setubal. Free parking is not so easy because you have to drive a few minutes to special parking areas. On the street next to the hotel you have to pay.
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Date of stay: July 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tania Evaristo, Diretor-Geral at Luna Esperança Centro
Responded 12 Aug 2020
Dear MicaZH1, thank you very much for spending some time rating us and sharing your vomments. We are glad you have enjoyed your stay, our location and services. We hope to have you soon again with us in a next visit to Setubal. Best regards, Tânia Evaristo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was spacious and comfortable, check in and out were easy, and the room was clean. We were on the third floor. There were 3 let downs for us based on the amenities listed: no AC (we had them come up and she said only heat on or off. The room got warm. We opened the windows to cool it, but with street and bird noise we couldn’t leave them open), no waters in the room, but the tap was fine, and there is a safe but you have to pay a daily fee And a deposit to get the key to use it - ridiculous! We enjoyed their breakfast and the location was great. I think they need to work on those 3 things and their rating would greatly improve.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ll start by saying that the staff was pleasant. The room was very small but clean. Noise is a problem, the plumbing with the dangerous change in temperatures while showering is an issue. The wi-fi constantly down is no good, the phone in the room did not dial out. The lack of amenities during long stays is an issue, no gym, no pool, no sauna, no parking... all areas to improve on if in fact they want to classify themselves as four ⭐️, presently a long shot at best. On a good note, breakfast staff was nice and the food was ok although repetitive. The view from the breakfast patio made it worth while...
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 533anam, Diretor-Geral at Luna Esperança Centro
Responded 24 Jan 2020
Dear Guest, Thank Your for your opinion, is very important to us. We regret that your stay was not as pleasant as we wished. We hope to see you again in the near future. Luna Esperança Centro Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are both handicapped (knees and hipproblems) and wanted a room with a bathroom with a shower and not a shower in the bath). Because of our physical problems we wanted that guranteed. The hotel refused that and said this was only a option and the management decides on check in if we get a room with a shower or a room with shower in bath. I told the people at the reservationsdepartment that this would be very bad for us in case we would want to check in and room with shower would not be available. Reaction: Sorry, but these are our rules. Even a phonecall with their headoffice brougt the same message: These are our rules. In my opinion is this not only rude, customer unfriendly but also discriminating ! So, be warned if you have problems with getting in a bathtub. On their website it says: Bath or Shower, what they mean is: we decide what you get.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:NOT A hotel in case you want a shower guranteed.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Yesterday we made a reservation to spend the night at the hotel. We set the date correctly, only when searching the map section of the different hotels, we found this and the date was automatically changed to the first available, August 10. Last night, to our surprise, when we arrived at the hotel, there was no reservation. We were told that to sleep there we had to rent two single rooms and pay again, although our room was more expensive, without offering us any solution and completely ignoring the problem. They did not let us change the reservation, they did not let us change the dates and besides being unfriendly with the receptionist, they did not listen to me on the phone or in the reservation. 200 euros in the trash. Bad management of the hotel and the reservation. I do not recommend this hotel.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in Setúbal 5 days on family holiday and rented 3 rooms for this purpose. We chose this hotel based on the location and photos shown on the rooms. However, at the end of the experience we can assume it was a disappointment. The rooms do not match the photographs, they are old and tiny, with a minimal window facing a terrace / roof, bathroom with broken tiles, bathtub with patches, shower with little pressure, walls without any sound insulation, you could perfectly hear the water running, the autoclisme to work, people talking inside other rooms and corridors. The reception and breakfast staff are friendly and helpful. Breakfast options are also good. For hotel in the middle of the city with 4 stars, leaves much to be desired. We won't repeat it!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel well located for us to visit the city on foot. Very familiar, comfortable beds but everything needs a refresh! The big negative point was not having a bottle of water in the room, there is a coffee machine… but the mini bar is empty and not even a bottle of water upon arrival! Usual breakfast, with no great offer or quality of products. With little, everything could be more!!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel located on the main avenue of Setúbal, a central location with easy access to the main attractions. Four star hotel which, in my review, is not deserving, would be a right three star hotel. Spacious rooms with good beds and correct bathroom but absolutely basic furniture. No toiletries except a single jar of soap in the bathtub and another in the sink. Proper breakfast and friendly staff, except at reception who seem to ignore you when you stop by.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location is nice and convenient. Walking distance to many great places to eat and shop.
The hotel is simply adequate. The rooms are a good size and the appointments are just ok. The toilet decides if and when it will flush and the water temperature is inconsistent.
The first floor rooms are noisy!!!
I would likely look for another place if I were to return to this city.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:Do not stay on the first floor or a room facing the main road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very Nice hotel, simple, but cosy. Very Nice view at the breakfast room. Nice breakfast with almost anything. I was in 3rd floor with a view to the avenue and the river. Very good to stay when we Go to fórum Luísa Todi because it’s just across the street. I recomend. This is the view from room 316. Nice
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There a number of choices -
1- Taxi...but you need to tell him to go via the 25 Abril Bridge and it will cost you around 100 euros.
2- Train....is the cheapest way but by far the longest and most stressful one.
3- Bus....for me is the best choice because is not expensive and is quite easy - take the tube-metro from the airport to Praça de Espanha station...next to the tube exit is the Bus Station to Setúbal...and you must choose the RAPIDA to Setubal....Rápida is the fastest way because it goes via A2 Motorway and it takes around 45 minutes.
Your stop is in the Setúbal Bus station and from there to the Hotel is 5 minutes walking. Enjoy Portuga 😊
October month the car parking is not a issue because is off season so normally you have plenty space however you need to pay a ticket to last for next morning unless you want wake up early morning increase the limite !! But portuguese are very friendly and if you ask in reception they mite "stick" the coin for you....
Have fun !!
Rotterdam, The Netherlands52 contributions8 helpful votes
We parked on the street right next to the hotel about 10 euro per day. The supermarket a little further down the road offers enclosed parking but you have to shop there to pay your ticket.
There are more places to choose from in the Setubal area.
PRICE RANGE
S$108 - S$173 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlentejoSetubal DistrictSetubal
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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