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Tivoli Palacio de Seteais

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#2 of 15 Hotels in Sintra
Certificate of Excellence
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1,067 Reviews from our TripAdvisor Community

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Showing 641: English reviews
New York City, New York
Reviewed yesterday NEW

They tried to sell us a suite when we checked in (a mere €100 more each night). They mentioned a high tea at 5pm, but it doesn't exist. The bartender, who runs the tea, told us we could buy tea anytime we want. Worst of all, their wifi is almost nonexistent. We paid the highest price for fast service, but...

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Helpful?
Thank Anonymous10019
Lyon, France
Reviewed 5 days ago NEW

Everything was incredible. It was exactly as I thought staying in a royal palace might feel like. Best hotel experience I've ever had, hands down. Also really enjoyed the personal touch of the manager who gave us a tour of the place and wrote us a handwritten note in the tray of port and pastries he put in our room...

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Helpful?
Thank Lisa31086
Florida
Reviewed 1 week ago

This is a fabulous property in the hills of Sintra. It's an amazing setting. The palace only has about 25-30 rooms and it really is a historic site. The people are very friendly and helpful. It's just about 10 minute walk from twon center - restaurants and access to buses to see more sites.

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Helpful?
Thank TJC22
Bridgetown, Barbados
Reviewed 1 week ago

Nothing to fault this. The room was perfect, the staff excellent and Sintra so beautiful, I just wish we stayed longer. Paulo in the bar was also a hit and entertained me for two nights but all staff were great. Well done!

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Thank Jevan J
New York, New York
Reviewed 1 week ago

The hotel was absolutely stunning. It felt like a fairytale. The staff was very nice and the rooms very clean. It was also very easy to park on the property if you rent a car. It was a little out of town but able to walk into town easily. we loved it.

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1Thank meech421
Carbondale-colorado
Reviewed 1 week ago

The room wasn't as elegant as I had remembered it. The rug and furniture fabrics look tired. The Bedding was excellent. I didn't realize there was a charge for "in room" coffee if we used the machine. That was not explained at check-in. Place felt very quiet and a bit lonely.

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Helpful?
Thank kathyweiss
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear KathyWeiss, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may...

Washington DC, District of Columbia
Reviewed 1 week ago

The Tivoli Palacio lives up to its billing as a unique luxury hotel. Staying there feels a bit like being a guest at Downton Abbey -- the guest rooms and public areas are gorgeous, with surprising details such as an incredible painted German piano and well-restored frescos on the walls. The rooms are extremely comfortable, with good mattresses, excellent pillows,...

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Helpful?
1Thank WhoAmIToday
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Great for a romantic getaway! Everything was perfect from food&beverages, every staff member was friendly and hotel was impeccably cleaned. Also, very attentive to detail! It was my partners birthday and I had requested the "Romantic pack" added to our second night stay. It was beautiful!! They also prepared some cake and champagne served at breakfast on my partners birthday...

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Helpful?
Thank MichelleLyliann... C
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008,...

Brownsville, Texas
Reviewed 3 weeks ago

My now husband and I visited this hotel earlier this year and fell in love. We had not even stayed there and decided that it looked like the perfect location to host our guests during our upcoming wedding. After meeting their event planner, Patricia Goncalves, who was so incredible to work with, thoughtful and kind, we knew we had to...

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1Thank lynettebenavidez
Linden
Reviewed 3 weeks ago

Forst time in sintra and in this wonderpil palace hotel. It is à dream to,stay hete and feel the palace atmosphere. An ideal stay to plan your visit to the sintra area and to have à wonderfull experience.

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Helpful?
Thank hilde d

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 

Additional Information about Tivoli Palacio de Seteais

Address: Rua Barbosa du Bocage, 8, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: $205 - $923 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais
Hotel Style:
#2 Family Hotel in Sintra
#2 Luxury Hotel in Sintra
#2 Romantic Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Palacio de Seteais staff and other travellers.
7 questions
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Questions? Get answers from Tivoli Palacio de Seteais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The manager said that room 26 is his favorite, because it has views of the Pena Palace from one side and the historical arch on the other.”
  • Rooms are tasteful and -- more importantly -- extremely comfortable.
 of 5 bubbles WhoAmIToday, 25 Nov 2016 | Read review
“Get a room on the side opposite the entrance.”
 of 5 bubbles Curt379, 4 Nov 2016 | Read review
“Ask for views out to sea and over the gardens. The alternative is the car park!”
  • Tiny bedroom
  • Tiny bedroom
  • Tiny bedroom
 of 5 bubbles Thumbelina2, 9 Oct 2016 | Read review
“All the rooms are different. I suggest you telephone ahead of your stay and discuss your requirements. The staff will be happy to help you.”
 of 5 bubbles chrisbG8660NH, 14 Sep 2016 | Read review
“Not overlooking the road”
 of 5 bubbles Paulus799, 7 Sep 2016 | Read review
5 of 5
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