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Tivoli Palacio de Seteais

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#2 of 15 Hotels in Sintra
Certificate of Excellence
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Tivoli Palacio de Seteais
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1,093 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Mountain View, California
Reviewed 26 December 2016

We found a great deal via TripAdvisor to stay at this 5 star hotel, which was a palace back in the day. It's beautiful, and as expected of a historical building, doesn't have the newest furnishings, but that's part of the charm. Just be aware if you are looking for your typical glamorous and shiny 5-star. It's more like you're...

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Helpful?
Thank Lizabeth L
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Ile-de-France, France
Reviewed 19 December 2016

I got a very nice stay at the hotel. Sintra is a beautiful city and closed distance to the hotel. The hotel is very nice and authentic. It was perfect. The food is excellent. The service is the same. The atmospher is quiet and peaceful.

Review collected in partnership with this hotel
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Helpful?
Thank 420gaelleb
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Linda A Velha
Reviewed 16 December 2016

Fantastic event in a fantastic location! Very quiet rooms and superb food. Sintra is a mystique location in the middle of an enchanted forest, but very near Lisbon Center. The hotel offers a very quiet atmosphere, perfect for strategic meetings and brainstorming, away for the day-to-day life.

Review collected in partnership with this hotel
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Helpful?
Thank pedromiguelp810
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Miami, FL
Reviewed 12 December 2016

We loved our 2 night stay here. The staff are well trained and welcoming. They were happy to assist us with information prior to arrival and arranged airport transfers for us which were very relaxing and easy. The hotel was quiet and grand as a palace should be and lovingly maintained. Perfect for us. We stayed in a a deluxe...

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Helpful?
Thank Di D
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Dan D, Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais. We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in...

New York City, New York
Reviewed 7 December 2016

They tried to sell us a suite when we checked in (a mere €100 more each night). They mentioned a high tea at 5pm, but it doesn't exist. The bartender, who runs the tea, told us we could buy tea anytime we want. Worst of all, their wifi is almost nonexistent. We paid the highest price for fast service, but...

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Helpful?
Thank Anonymous10019
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you for sharing your opinion about your experience at the Tivoli Palácio de Seteais. I sincerely apologize if some of our facilities did not meet your expectation. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may be considered in the near future, to improve our quality standards....

Lyon, France
Reviewed 3 December 2016

Everything was incredible. It was exactly as I thought staying in a royal palace might feel like. Best hotel experience I've ever had, hands down. Also really enjoyed the personal touch of the manager who gave us a tour of the place and wrote us a handwritten note in the tray of port and pastries he put in our room...

Review collected in partnership with this hotel
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Thank Lisa31086
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Florida
Reviewed 1 December 2016

This is a fabulous property in the hills of Sintra. It's an amazing setting. The palace only has about 25-30 rooms and it really is a historic site. The people are very friendly and helpful. It's just about 10 minute walk from twon center - restaurants and access to buses to see more sites.

Review collected in partnership with this hotel
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Helpful?
Thank TJC22
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Bridgetown, Barbados
Reviewed 1 December 2016

Nothing to fault this. The room was perfect, the staff excellent and Sintra so beautiful, I just wish we stayed longer. Paulo in the bar was also a hit and entertained me for two nights but all staff were great. Well done!

Review collected in partnership with this hotel
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Thank Jevan J
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Jevan, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

New York, New York
Reviewed 28 November 2016

The hotel was absolutely stunning. It felt like a fairytale. The staff was very nice and the rooms very clean. It was also very easy to park on the property if you rent a car. It was a little out of town but able to walk into town easily. we loved it.

Review collected in partnership with this hotel
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1Thank meech421
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to...

Carbondale-colorado
Reviewed 26 November 2016

The room wasn't as elegant as I had remembered it. The rug and furniture fabrics look tired. The Bedding was excellent. I didn't realize there was a charge for "in room" coffee if we used the machine. That was not explained at check-in. Place felt very quiet and a bit lonely.

Review collected in partnership with this hotel
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Helpful?
Thank kathyweiss
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review

Dear KathyWeiss, Thank you for sharing your Experience at Tivoli Palácio de Seteais. We are very pleased that you enjoyed our Hotel, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town. All your comments about the Hotel Tivoli Palácio de Seteais were already shared with the staff, and some may...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 

Additional Information about Tivoli Palacio de Seteais

Address: Rua Barbosa du Bocage, 8, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: $383 - $985 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais
Hotel Style:
#2 Family Hotel in Sintra
#2 Luxury Hotel in Sintra
#2 Romantic Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Tivoli Palacio de Seteais staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a deluxe room which had a extra large comfortable bed. Bigger than a king bed! Incredible night's sleep.”
 of 5 bubbles ^^^, 11 Dec 2016 | Read review
“The manager said that room 26 is his favorite, because it has views of the Pena Palace from one side and the historical arch on the other.”
  • Rooms are tasteful and -- more importantly -- extremely comfortable.
 of 5 bubbles WhoAmIToday, 25 Nov 2016 | Read review
“Get a room on the side opposite the entrance.”
 of 5 bubbles Curt379, 4 Nov 2016 | Read review
“Ask for views out to sea and over the gardens. The alternative is the car park!”
  • Tiny bedroom
  • Tiny bedroom
  • Tiny bedroom
 of 5 bubbles Thumbelina2, 9 Oct 2016 | Read review
“All the rooms are different. I suggest you telephone ahead of your stay and discuss your requirements. The staff will be happy to help you.”
 of 5 bubbles chrisbG8660NH, 14 Sep 2016 | Read review
5 of 5