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Hotel Tivoli Sintra

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Hotel Tivoli Sintra
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1,404 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Guelph, Canada
Reviewed 24 March 2016

We stayed in the hotel for the Fairytale and Storytelling seminar, and the place was very appropriate to the theme.The hotel is right in the heart of Sintra, across from the National palace and overlooking the mountain side with the view of Rigaliero castle and a part of the city at the base of the mountain. The decor, clinness and...

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Thank 971olgal
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest I thank the comments that you were kind enough to leave us after your stay at Hotel Tivoli Sintra, and I am pleased to know that your stay was really pleasant. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all...

Vancouver, Canada
Reviewed 23 March 2016

The desk staff was friendly and helpful. Other than Joao (breakfast bus boy) the breakfast staff was not friendly. Our rooms were old and tired with a serious need for new flooring and bedding. The view aand location were superior.

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1Thank janetmaryd
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Janet, Thank you for sharing your experience of staying at the Tivoli Sintra. I am sorry that the hotel facilities did not meet your expectation. We will take your comments in consideration to our next remodeling. Regarding the restaurant situation, I am really sorry. I have shared your comments with the staff and assure you that we will take...

Selkirk, Canada
Reviewed 23 March 2016

The location of this hotel was amazing. Located right in tourist section of Sintra, next to National Palace. Easy access to many nearby castles, palaces etc. Great places to eat close by. Hotel room was a little bit older, but clean.

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1Thank Lisa L
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Lisa, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. Our rooms are ample in size and are decorated with rustic style with paintings...

Kamloops, Canada
Reviewed 23 March 2016

Rooms were very adequate although pillows not so good. The location was perfect for all the places we visited and the price was reasonable. It would have been good to have assistance with luggage to our room. Lots of choice for breakfast although the quality of coffee not so good, but the waiter did bring us espresso when we mentioned...

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Helpful?
Thank Lynn Anne C
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Lynn Anne, Thank you for sharing your opinion after your recent stay at Tivoli Sintra. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. I am very sorry if some of our services did not reach your expectations....

Barcelona, Spain
Reviewed 21 March 2016

Comparing with 10 months ago, the cleanliness of the hotel was worse. The same apply to breakfast. Last week at 7h15 there wasn't butter and nobody solve it until 25 minutes later. I think that the quality was worse tan time ago. The recepcionist service are excelence and very kind. This is de good point, I think that you need...

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Thank 552mariacarmenm
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, Thank you for sharing your experience of staying at the Tivoli Sintra. I am sorry that the hotel facilities did not meet your expectation. We will take your comments in consideration to our next remodeling. Regarding the breakfast situation, I am really sorry. I have shared your comments with the staff and assure you that we will take...

Dallas, Texas
Reviewed 21 March 2016

The Tivoli Hotel has the best location in Sintra. If you visit only one village in Portugal, it should be Sintra. It is well preserved, which cannot be said of Porto or Lisbon. By far the most impressive tourist venue is Quinta da Regaleira, within walking distance of The Tivoli Hotel. I was in Portugal for 2 weeks in January,...

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Thank drlmorrow1
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Kingsbridge UK
Reviewed 17 March 2016

Very good Spectacular view and the setting is gorgeous. I would certainly recommend the hotel and would think of staying at the Tivoli should I return to Sintra one day.== but I'm in a hurry and don't want to keep typing --

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Thank Elizabeth Ann Y
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Elizabeth Ann, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look...

Brisbane
Reviewed 16 March 2016

Hotel Tivoli Sintra is ideally situated for exploring all that Sintra has to offer. Spacious rooms are quiet and the hotel has a pleasant ambience. Staff are attentive and efficient. I would stay there again.

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Helpful?
Thank K7210WPpamelab
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward...

Cumnock
Reviewed 15 March 2016

There was a mix up on arrival. Room was not swept for the whole week we were there. Pigeon dropping on the balcony. Tea served in a pot that had a lid that did not close. Certainly not a 4 star hotel.

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2Thank Eric Matthew B
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Eric, Thank you for sharing your opinion about your experience at the Tivoli Sintra. I am truly sorry that certain services did not met your expectations Regarding the rooms, i sincerely apologize. The hotel is cleaned with careful by an experienced team and there's no operational reason to have a problem like this. I have shared your comments with...

mustang83
Reviewed 15 March 2016

We stayed at the nice Tivoli Sintra oppositie the Royal Palace. The room was spacious well laid out. Wifi is for free in the lobby. The staff at receptioniste was friendly and efficiënt. We could park our car in front of the hotel. If you are at Tivoli Sintra visit the nearby Quinta Regaleira, a really beautiful place. You van...

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Helpful?
Thank mustang83
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Internet
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Right in the centre of the town of Sintra, this is a discreet 4-star Sintra Portugal hotel with private parking which gives you the perfect opportunity to enjoy the surrounding scenery, history and leisure facilities. Sintra is a UNESCO World Heritage site. Breakfast in the Monserrate restaurant at Tivoli Sintra allows you to enjoy the quality food at this welcoming and friendly Central Sintra hotel. The view from the panoramic bar reveals its stunning location: between the Serra de Sintra and the Palacio da Vila, where the sea can just be seen on the horizon. ... more   less 

Additional Information about Hotel Tivoli Sintra

Address: Praca da Republica, Sintra 2710-616, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: $91 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tivoli Sintra 4*
Number of rooms: 77
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Hotel Style:
#4 Luxury Hotel in Sintra
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tivoli Sintra staff and other travellers.
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Questions? Get answers from Hotel Tivoli Sintra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles donq1976, 28 Nov 2016 | Read review
“You want a Valley View so you can look up at the Moorish Castle.”
 of 5 bubbles lynettebenavidez, 17 Nov 2016 | Read review
“Valley views”
 of 5 bubbles SolihullCatwoman, 29 Oct 2016 | Read review
“Rooms at the rear of the hotel have fabulous views, not so from those at the front. Take slippers, see review.”
 of 5 bubbles colinl924, 19 Oct 2016 | Read review
“Great Location”
 of 5 bubbles kimberlycK3352XW, 9 Oct 2016 | Read review
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