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Hotel The Cliff Bay

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2,667 Reviews from our TripAdvisor Community

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Showing 2,182: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 22 May 2015

This was our second visit to the cliff bay and we were not disappointed, stayed in a superior room on seventh floor, with sea and garden view these rooms get the sun in the afternoon so nice to sit on balcony early evening just chilling before dinner. The staff are fabulous nothing is to much trouble, a special mention for...

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Helpful?
1Thank Gillan C
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Just a short note to thank you for being with us , for enjoying the hotel facilities and services provided and also for the kind “amazing hotel” feedback shared with so many other holiday makers. I also shared you “amazing” words with all my team but in particular with the ones mentioned by you. It will be a...

West Kilbride, United Kingdom
Reviewed 21 May 2015

I can't praise The Cliff Bay highly enough. It's a magnificent hotel ;its staff were always friendly and totally responsive to our every request for help and advice. We stayed for a week and our only regret was that it wasn't longer.Everything about the place from its magnificent views ( we had a bay view) to its great breakfast buffet...

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Helpful?
1Thank Robert C
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying with us and also for the feedback regarding your recent holiday experience at our hotel. Thank you also for let us know about your enjoyment and your comments about restaurant options. In fact apart of the Michelin star restaurant at The Rose Garden we also have á la carte menu, maybe...

Kirriemuir, Scotland
Reviewed 20 May 2015

After reading the negative comments on this hotel it appears that some people could never be happy wherever they were. Anyone who finds fault with it is nit-picking! If it is not to someone's personal taste this does not detract from the excellent establishment which it is. The focus of both management and staff is manifestly towards the resident's satisfaction...

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Helpful?
2Thank delparc
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for staying at our hotel and for taking some of your time to share your, comments about your holiday at The Cliff Bay hotel. We are most pleased to learn that you had such an enjoyable holiday experience and thank you for your kind words. , We look forward to welcoming you back at...

Aldeburgh, United Kingdom
Reviewed 19 May 2015

The Cliff bay is one of the best hotels I've stayed in for many a year. The quality and the ambience of the place is obvious. The running of the hotel is extremely professional and efficient, but at the same time friendly and welcoming, The facilities are many and varied and top notch. The hotel also boast the only Michelin...

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2Thank SuffolkTraveller3
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for taking the time to post such a “Best valued hotel ever” review, about you recent stay with us. It is so rewarding to know that you had such a fantastic holiday experience at The Cliff Bay hotel and Madeira Island and profited from the different facilities and gastronomic options we have within the...

Scarborough, United Kingdom
Reviewed 16 May 2015

This is our fifth visit to this hotel in 11 years and it is like coming back to Paradise. The staff know us and act friendly but very professional, nothing is too much trouble. Room upgrades in the bathrooms and redecorated throughout and of course the amazing views of Funchal, what more could you ask for. Restaurant Il Gallo D'or...

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Helpful?
3Thank Chinatrader
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying at The Cliff Bay once again and also for the review about your recent holiday experience. What a great pleasure to know that you enjoyed the all experience. Thank you also for the staff praise, they will be, I am sure, most pleased to receive your feedback. It will always be...

England
Reviewed 16 May 2015

Just back from a week at this lovely hotel. I can only endorse every other positive review. Stayed in junior suite with sea view and side view of the harbour and Funchal. Breakfast at the Il Gallo D'Ouro was a wonderful start to the day. All staff and service excellent in all areas of the hotel. Nice extra touches in...

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Helpful?
2Thank Family01
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for staying at The Cliff Bay hotel, and for taking some of your precious time to share your feedback about it. So pleased to know that you consider us for a future second visit to Madeira, it means you really enjoyed it. We will be most pleased to see you around on a future and happy...

London, United Kingdom
Reviewed 14 May 2015

Simply put the Cliff Bay is a fantastic hotel. The staff, rooms, food & position are superb and deservedly known to be one of the best hotels on Madeira.From watching the early morning hawk at brought in to fly the cliffs & keep the seagulls away from guests breakfasts to the late night bars brilliant just brilliant we will be...

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Helpful?
3Thank blue235
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Just a short note to thank you for being with us , for enjoying the hotel facilities and services provided and also for the kind “outstanding & exceptional” feedback shared with so many other holiday makers. It will be a pleasure to welcome you whenever you decide to do it. Warm regards, Muito obrigado, .. Antonio Pais

Belgium
Reviewed 13 May 2015

This was our 4th visit to The Cliff Bay and there was a niggling feeling that it might not be as good as the last time........totally unfounded! From the minute the driver collected us at the airport, we knew we were in for another wonderful holiday. What makes this hotel so good? Apart from the stunning location, top class rooms...

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3Thank JenPi
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for the comprehensive review about your recent fourth holiday at The Cliff Bay hotel and happy to learn that overall you had a positive holiday experience and profited from the different services and facilities we offer within our hotel. We will be most pleased to welcome you on a future visit to our Island. Warm regards...

Espoo, Southern Finland, Finland
Reviewed 12 May 2015

We are just back from a wonderful, warm and sunny week in Funchal at the Cliff Bay! We have visited Madeira once xxx years ago back in 1974 - actually the very week of the "Carnation Revolution" in April 1974! - so about time to do it gain! We picked the Cliff Bay based on location, great views and high...

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2Thank Viveca S
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for being our guest at The Cliff Bay and for warm review about it. It is rewarding to learn that your expectations were met and overall you enjoyed your holiday experience. We would be most pleased to welcome you on a future visit to madeira, but please do not wait until the next revolution! Warm regards,...

Kirriemuir, United Kingdom
Reviewed 12 May 2015

The best 5****** ever! and I have stayed in a few. This hotel has everything you could wish for. Your comfort and well being is their priority. The food is wonderful, with plenty of selection, different every evening. Breakfast was super, though the scrambled egg was always mildly warm, the rest was great! and plenty of it. There were tea...

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Helpful?
1Thank Satwas
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying with us and also for the feedback regarding your recent first holiday experience at our hotel. Being considered the one of the best hotels, is always a great recognition, mainly, because it is based on a holiday you have experienced in our hotel. Sincerely hope to welcome you back at The...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 

Additional Information about Hotel The Cliff Bay

Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $268 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel The Cliff Bay 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Hotel The Cliff Bay Funchal, Madeira
Hotel Style:
#1 On the Beach Hotel in Funchal
#1 Spa Hotel in Funchal
#2 Family Hotel in Funchal
#3 Business Hotel in Funchal
#3 Luxury Hotel in Funchal
#4 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Cliff Bay staff and other travellers.
113 questions
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Questions? Get answers from Hotel The Cliff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Funchal view rooms get am sun; sea view rooms get pm sun; mountain view rooms have view of car park with late afternoon/evening sun.”
 of 5 bubbles suzieNorthumberland, 24 Mar 2017 | Read review
“Funchal facing rooms have the sun in the morning. Sea facing rooms in the afternoon”
 of 5 bubbles LancashireYiannis, 23 Mar 2017 | Read review
“8th floor had stunning views.”
 of 5 bubbles Wheeza41, 23 Mar 2017 | Read review
“Make sure you specify whether you want westward or eastward (towards Funchal) view.”
 of 5 bubbles X5355GEdavidr, 22 Mar 2017 | Read review
“A sea view is great.”
 of 5 bubbles Christine332, 22 Mar 2017 | Read review
5 of 5