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Hotel The Cliff Bay

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1 room 2 adults 0 children
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Hotel The Cliff Bay
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2,674 Reviews from our TripAdvisor Community

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Showing 2,188: English reviews
London, United Kingdom
Reviewed 3 April 2015

We spent a week is this excellent hotel. Despite its size, you feel that it's a number of smaller units all blending one into the other. The Michelin starred restaurant is terrific. The staff are, without exception, professional, helpful and charming. Nothing is too much trouble. The estate is beautifully laid out and our huge room with excellent facilities was...

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Helpful?
4Thank Howard S
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for the review, about your recent holiday experience at The Cliff Bay hotel and happy to learn that overall you enjoyed the time you spent with us. We will be most pleased to welcome you again, whenever you decide to do it Warm regards, Muito obrigado, .. Antonio Pais

Brussels, Belgium
Reviewed 2 April 2015

The welcoming was warm en kind, our room was wonderful, we had view on Funchal and the cruise ships whilst everything was quiet and relaxing on our terras. No disturbing noises, you really could relax ! Breakfast time in the Rose Garden, and dinner time in Il Gallo d'Oro where superb, and all of the staff so friendly and helpfull....

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4Thank Mieke68
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Just a short note to thank you for your stay at The Cliff Bay hotel and for your feedback about it. It will be for sure a great pleasure to welcome you on a future visit to Madeira Island, Warm regards, Muito Obrigado, .. . Antonio Pais

Cheltenham, United Kingdom
Reviewed 1 April 2015

This is our 8th visit to The Cliff Bay Hotel in Funchal. The hotel sends a taxi to pick us up from the airport and it is just an hour from wheels down to the foyer. No hassle at all. As usual all the staff were welcoming, and although we did not expect our room to be ready until 2.pm,...

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Helpful?
5Thank Jayell71
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Thank you for sharing your thoughts with so many other visitors of Madeira Island and we are really pleased to know that you had a positive holiday experience. You make us proud and even more motivated by being with us so many times as it means you really enjoy our hotel and services provided It will always be a pleasure...

Hook, United Kingdom
Reviewed 1 April 2015

This was our 3rd trip to Madeira but our 1st time at The Cliff Bay Hotel. It was a wonderful experience. The hotel is spotless, the staff friendly and informative, and make you feel welcome. We stayed on a B&B basis, but ate in the hotel on several occassions the food in the hotel buffet dinning room was great and...

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Helpful?
3Thank Margaret S
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying at The Cliff Bay once again and also for the “Wonderful holiday” review about your recent holiday experience. What a great pleasure to know that you also enjoyed the gastronomic experience and are already thinking about a future visit. It will always be a pleasure to welcome you, Warm regards Muito...

Somerset, United Kingdom
Reviewed 30 March 2015

Came to Madeira for the first time to celebrate our 25th Wedding Anniversary, we stayed at The Cliffy Bay amazing!! The staff, views, food, rooms everything about the place is fantastic. I hope one day to visit Madeira again and would certainly go back The Cliff Bay.

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Helpful?
4Thank Gillian R
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying with us and also for the feedback regarding your recent holiday experience at our hotel. We are pleased to know that we were able to meet you r expectations and had a positive contribution to such a special event of your life. Sincerely hope to welcome you back at The Cliff...

Canach, Luxembourg
Reviewed 26 March 2015

Having been there for the first time eleven years ago, nothing has changed today. This is very positive, because you feel immediately at home again. the quality of the furniture, equipment, facilities is perfect. We like the wide corridor at the floors between the rooms, this is exceptional. We also appreciated the restaurant the Rose Garden, the friendly employees, the...

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Helpful?
2Thank Nicos2109
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for taking the time to post such a warm review of recent stay with us. It is so rewarding to know that we gave a positive contribute for what it seems to be a very pleasant holiday experience at The Cliff Bay hotel. We look forward to welcoming you back to The Cliff Bay,...

Alberta, Canada
Reviewed 25 March 2015

I spent two nights at Cliff Bay and it was awesome. I wasn't sure what to expect and my mind was blown once I got there. Hotel staff were genuine and helpful and the food at both the breakfast buffet and the Michelin restaurant was spectacular. So glad I stayed there.

Review collected in partnership with Amoma.com
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Helpful?
4Thank Dawn F
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, ..”so glad you have stayed here” and enjoyed it..Thank you for staying at The Cliff Bay and for the feedback about it. It will be for sure a great pleasure to welcome you on a future visit to Madeira Island, Warm regards, Muito Obrigado, .. . Antonio Pais

Oldham, United Kingdom
Reviewed 25 March 2015

Stayed ay the Cliff Bay again last week and couldn't find a thing to complain about, rooms are excellent with high quality service and views that can't be beaten. The spa is even better than last time and treatments greatly enjoyed by members of the family that wanted them. Quality of food is very good throughout all the bars and...

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Helpful?
6Thank Frank P
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, We are very pleased to know that you enjoyed the family holiday experienced at The Cliff Bay, and take the opportunity to thank you for being again in our hotel. I will certainly share your thoughts with the spa and restaurants team so they know that their efforts are being well recognized by our dear guests. We will...

Boscastle, United Kingdom
Reviewed 24 March 2015

We regularly stay at TheCliff Bay and pay any supplement requested for the room we require. However i regularly ask for a 5th floor room but never receive it. There is no apology or explanation. This visit we are on the 3rd floor with no lift access....my husband has a breathing condition anx the slope is just too difficult for...

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5Thank cornwalldolly2013
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you so much for taking the time sending us your feedback about your experience at The Cliff Bay hotel and good to see, overall you had a positive holiday experience. Regarding the main issue raised by you, please understand that with the high occupancy rates and different room categories it is not always possible to assign the...

Glasgow, United Kingdom
Reviewed 24 March 2015

This was my first visit this year to this great hotel.Have said what i think of the hotel and staff many times will not repeat myself except to say thanks for a wonderful stay.Attended one of the stars events dinners excellent food wonderful seven or eight top chefs cooking great dishes with our own chef Mr Simone and other chefs...

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Helpful?
4Thank bobbarclay44
antoniopais, General Manager at Hotel The Cliff Bay, responded to this review

Dear Guest, Thank you for your support by staying once again at The Cliff Bay but also for the kind review about your recent holiday experience. What a great pleasure to know that you enjoyed the gastronomic experience through Rota das Estrelas 2015. It will always be a pleasure to welcome you, Warm regards Muito obrigado, . .. ANTONIO PAIS

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 

Additional Information about Hotel The Cliff Bay

Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $266 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel The Cliff Bay 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Hotel The Cliff Bay Funchal, Madeira
Hotel Style:
#1 On the Beach Hotel in Funchal
#1 Spa Hotel in Funchal
#2 Family Hotel in Funchal
#3 Business Hotel in Funchal
#3 Luxury Hotel in Funchal
#4 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Cliff Bay staff and other travellers.
113 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper Floor Corner Suite with Harbour/Sea Views”
 of 5 bubbles JanU995, 29 Mar 2017 | Read review
“Worth paying a bit more for a sea view.”
 of 5 bubbles JanesLondon, 25 Mar 2017 | Read review
“Funchal view rooms get am sun; sea view rooms get pm sun; mountain view rooms have view of car park with late afternoon/evening sun.”
 of 5 bubbles suzieNorthumberland, 24 Mar 2017 | Read review
“Funchal facing rooms have the sun in the morning. Sea facing rooms in the afternoon”
 of 5 bubbles LancashireYiannis, 23 Mar 2017 | Read review
“8th floor had stunning views.”
 of 5 bubbles Wheeza41, 23 Mar 2017 | Read review
5 of 5