PORTO SANTA MARIA HOTEL: UPDATED 2019 Reviews, Price Comparison and 1,374 Photos (Funchal, Madeira)

4.5

Excellent

2,256 reviews

Location

Cleanliness

Service

Value

Travellers' Choice 2019 Winner

Certificate of Excellence

Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city.

Full view

Property amenities

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Room service

Free Internet

Free parking

Bar/Lounge

Spa

Adult pool

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Outdoor pool

Paid Internet

Paid Wifi

Sauna

Shuttle Bus Service

Wheelchair Access

Room features

Air conditioning

Kitchenette

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Marina View

Safe

HOTEL CLASS

Hotel links

Visit hotel website

Offers & Announcements:Package Deal

Full view

97Great for walkers

117Restaurantswithin 0.5 km

32Attractionswithin 0.5 km

Contact

Avenida Mar e Comunidades Madeirenses 50 Porto Bay, Funchal, Madeira 9004-506 Portugal

308 808 781

E-mail hotel

Getting there

Madeira Airport13 km

Porto Santo Airport70 km

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Nearby restaurants

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Nearby attractions

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2,256Reviews

1,374Photos

126Q+A

100Room tips

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Popular mentions

Welcoming Hotel which we like to return to

Experience was very pleasant. Location is excellent. Good choice of restaurants, safe location and good atmosphere. In particular, the staff in both the dining room and in the bar were helpful, and maintained an excellent atmosphere. We will return.

Date of stay: March 2019

Response from Carla_Bacanhim, General Manager at Porto Santa Maria Hotel

Responded 5 days ago

Good afternoon, Thank you for your positive comments. I will share them with our team. It is always good to see you again. Thank you, Carla

Wonderful hotel in a great location

We had a wonderful 12 days here in March. The hotel is immaculate, the staff are excellent,food very good - everything you want in a relaxing holiday. The location is ideal for bus tours and the cable car, as well as walking along the promenade and old town. We felt very…

Date of stay: March 2019

Response from Carla_Bacanhim, General Manager at Porto Santa Maria Hotel

Responded 5 days ago

Dear Guest, Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel. We hope to see you again in Madeira. Regards, Carla

fantastic hotel, ideal location

First stayed at hotel just after it first opened and twice in last 6 months. They have a very loyal customer base, with people returning year after year! Standards have never dropped on any level. Staff are extremely friendly and efficient. We always stop bed and breakfast, as…

Review collected in partnership with Jet2holidays

Date of stay: March 2019

Response from Carla_Bacanhim, General Manager at Porto Santa Maria Hotel

Responded 5 days ago

Dear Guest, We are very grateful for your comments. We were pleased to hear that we met your expectations and hope to see you again at one of our PortoBay group hotels. Best regards, Carla

Second visit, hopefully not the last.

We last visited this hotel about 9 years ago and it made a lasting impression. Was delighted to see that the standard and quality had not only been maintained but it was even better. Location of hotel is ideal, being within walking distance of all town amenities and selection of…

Date of stay: March 2019

Response from Carla_Bacanhim, General Manager at Porto Santa Maria Hotel

Responded 5 days ago

Dear Guest, It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday. See you soon! Carla

A very good Hotel

We spent a week at the Porto Santa Maria Hotel, in March wonderful weather, overlooking the Gardens & a lovely view of the Sea, no Rain!!! Lovely food at the Hotel, with one downfall, there were no Pancakes, I must have been spoilt at Porto Bay Hotel Falesia, Pancakes every day…

Date of stay: March 2019

Response from Carla_Bacanhim, General Manager at Porto Santa Maria Hotel

Responded 1 week ago

Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Carla

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Album Categories

All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms

Harbour view

View from first floor

Professional photo exclusively commissioned by TripAdvisorPorto Santa Maria Hotel

The Suite at the Porto Santa Maria Hotel (Porto Bay)

Pots, pans, cups, saucers, glasses (2 sizes) available

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I have 2 questions about a half-board booking: (1) If we book a half-board package through a tour operator, including 31st December, what type of meal will we be served on New Year's Eve, and in which restaurant? (2) On other evenings, are guests permitted to have lunch instead of dinner as part of a half-board package? Thank you.

Dear Guest, Thank you for your query. If you book a package with the meal of the 31st December included, you will attend our Gala Diner, in our Restaurant Arsenal, this diner is a Special set Menu, with drinks included. If on Half board you may change the meal for lunch, you just need to advise us that you will be swoping the diner for lunch on the that day. Please feel free to contact us directly if you need further assistance Yours Truly Carla

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Has the fridge got a small freezer compartment in side .

Dear Guest, Thank you for your query, yes all the rooms are equiped with a small kitchenette with fridge with freezer compartment. Please feel free to contact us directly if you need any further information Yours Truly Carla

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Roughly what is the price for carafe of wine in hotel?

Hi, a good Bottle of red can be had for around 17 euros. Didn't purchase by the carafe. Drinks are very reasonable compared with the UK, Spain, Italy etc.,

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What are the prices like for drinks in the hotel ?

They are reasonable.

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Could you please tell me if you do gala meals on Christmas Eve and New Years Eve and at what extra cost ? Thank you.

Dear Guest, Thank you for your query, We have the Gala diners on the 24th and 31st December, as a reference the direct cost of the Galas in 2018 was €100 for the 24th and €145 for the 31st December, per person, drinks included. Please note that if you book with a Tour Operator, you need to check in the Galas are already included in the holiday package. Please feel free to contact us if you need further assistance. Yours Truly Carla

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