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Pestana Carlton Madeira

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#29 of 87 Hotels in Funchal
Certificate of Excellence
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1 room 2 adults 0 children
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Pestana Carlton Madeira
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2,113 Reviews from our TripAdvisor Community

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Showing 1,513: English reviews
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Yorkshirejessie
Reviewed yesterday NEW

This was my first visit to Madeira, but having stayed in many hotels from luxury to hostels, many lack something, either service, quality or atmosphere. This hotel lacks nothing. It offers sheer style, perhaps less pretentious and definitely better value than some neighbours in Funchal. Staff, without exception are polite and professional. Facilities are well maintained and immaculately clean. Breakfast...

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Thank YorkshireJessie
Wrexham, United Kingdom
Reviewed yesterday NEW

This is a large hotel, but never feels crowded. The facilities are very good, and the four pools are excellent. The breakfast is good quality with plenty of choice. The staff were friendly and helpful and the position on the seafront ensures uninterrupted sea views. The location is ideal not only because of the waterfront position, but is a short...

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2Thank GJW1
Leicester, United Kingdom
Reviewed 2 days ago NEW

I've had two trips to the Carlton this year and felt that I must put in a review supporting the mountain view rooms. As I visit the Carlton quite regularly (Madeira wine, cake and flowers in my room!) and pay the single supplement I always have a mountain view room, they are considerably cheaper as obviously there is no sun...

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1Thank Kazza4655
Banbury, United Kingdom
Reviewed 1 week ago

Why has the hotel has not done something about the terrace nightclub that blasts music out from 11pm to ram and lights every room on the mountain side? The only way we could get away from the noise and get a good nights sleep was to accept a sub standard room that is damp and in need of refurbishment. The...

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2Thank blueensign7
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear blueensign7, Thank you very much for your review and for choosing the Pestana Carlton Madeira Hotel for your holiday. We also advice our dear guests to book the sea or pool view rooms because of the beautiful views and to avoid any kind of disturbance. Regarding your query, we are happy to inform that we do everything in our...

Solihull, England, United Kingdom
Reviewed 1 week ago

Booked this hotel as part of a package at late notice having stayed here before. On my arrival I was delighted to be upgraded to a junior suite overlooking the pool, lovely room 301. The hotel atmosphere and standards were just as good as before, really pleased to have returned.

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Thank Richard H
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Mr. Richard H, We thank you very much for your review shared on Tripadvisor and your kind preference for the Pestana Carlton Madeira Hotel. It is a great pleasure to welcome you again and delighted to read how much you have enjoyed another pleasant holiday. We hope to welcome you back soon. Kind regards, Lisbeth Albuquerque Guest Relations

Worthing, United Kingdom
Reviewed 1 week ago

Visited the Pestana Carlton with some friends that had been before and recommended it. Lots of guests had been going for years and it definitely had an club atmosphere. Part of the hotel is time share apartments and there is some touting for business but nothing too intrusive and they take no for an answer. The staff were all very...

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2Thank fayelizabeth2017
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear fayelizabeth201, We thank you for your visit with your friends and for your kind comments. We were happy to read that you enjoyed the services and facilities that our Hotel offer. We are also glad and feel proud to acknowledge that many of our dear guests return year after year which is a good sign of their appreciation. We...

Aberdeen, United Kingdom
Reviewed 1 week ago

Great Location. Excellent pools. Breakfast buffet is extensive. Staff are excellent. Room is huge and excellently furnished. Bed is supper comfy. No complaints whatsoever. Would recommend to everyone.

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Thank Bigbedlover78
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Bigbedlover78, We are all very pleased to hear that you have enjoyed an awesome stay with us. Your kind comments have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira in the near future, so we can have the pleasure of welcoming you again. Kind regards, Lisbeth Albuquerque - Guest Relations

berkshire
Reviewed 1 week ago

Nice hotel on the edge of Funchal. The hotel is disabled friendly but the streets surrounding the hotel are very steep with uneven pavements. Taxi rank outside the hotel. There is a major building work nearby so make sure you book a full sea view. I think this will last most of 2017 by the look of it. We chose...

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1Thank selwob1
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear selwob1, Thank you very much for your feedback which is very important for us and future Guests. It´s through our guest's feedback, that we are able to confirm our strong points, as well as identify the areas which may require improvement. Good notice of your comments about the restaurant in the evening have been taken by the department in...

Schaffhausen, Switzerland
Reviewed 1 week ago

The hotel is located in a great locatlion overlooking the ocean. Make sure you book an ocean view room and you'll practially see the ocean from your bed. The service was excellent as well, every request was handled promptly. It is also a good starting point for excursions, the sightseeing bus stops almost in front of the hotel and it's...

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2Thank Susanne H
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Mrs. Susanne H, We thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Carlton Madeira Hotel and for suggesting it to other travelers. We were delighted to learn you enjoyed your time with us! We hope to have the opportunity to welcome you back to our Hotel. With kind regards,...

Reviewed 2 weeks ago via mobile

My partner and I stayed at this lovely hotel after getting a great last minute deal. Overall we were extremely happy. The room itself was very clean and spacious, although a little dated (we were told the rooms were due to be updated). Our only negative was that although on a very high floor, the traffic noise had us awake...

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1Thank Fran M
GSMPCM, Guest Relations Manager at Pestana Carlton Madeira, responded to this review

Dear Fran M, Thank you for choosing the Pestana Carlton Madeira Hotel during your visit to Madeira and to celebrate your birthday. Madeira island is the best destination for this type of celebrations and Pestana Carlton Madeira Hotel one of the best choices to stay because of our location, gardens, pools and gastronomy. We will share your kind comments with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more   less 

Additional Information about Pestana Carlton Madeira

Address: Largo Antonio Nobre, no 1, Funchal, Madeira 9004-531, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $140 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Carlton Madeira 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Pestana Carlton Madeira Funchal
Carlton Hotel Madeira
Hotel Style:
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#17 Family Hotel in Funchal
#20 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#28 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Carlton Madeira staff and other travellers.
110 questions
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Glasgow, United Kingdom

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Questions? Get answers from Pestana Carlton Madeira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any mountain view room ending "20", should be fairly quiet, no sun on the balcony though.”
 of 5 bubbles Kazza4655, 24 Mar 2017 | Read review
“Worth paying for a sea or pool view, also go for the bed & breakfast option.”
  • View from room 301
 of 5 bubbles RichardH915, 15 Mar 2017 | Read review
“Full Sea view essential in 2017 and go B&B not half board.”
  • Some minor work being done on flower beds during our stay didnt disturb us
 of 5 bubbles selwob1, 13 Mar 2017 | Read review
“ocean view rooms in the tower”
 of 5 bubbles 106susanneh, 13 Mar 2017 | Read review
“South side is quieter, sunnier but more expensive. If you simply sleep, wash and dress in the room don't worry about it too much.”
 of 5 bubbles PaullesNWKent, 28 Feb 2017 | Read review
5 of 5